Sutron Corporation X-Link Operations & Maintenance Manual, Rev 1.63 5/24/2016 pg. 185
21.
Appendix C – Commercial
Warranty
21.1.
Sutron Manufactured Equipment
THE SUTRON CORPORATION WARRANTS that the equipment manufactured by
its manufacturing division shall conform to applicable specifications and shall
remain free from defects in workmanship and material for a period ending two
years from the date of shipment from Sutron’s plant.
Sutron’s obligation under this Warranty shall be limited to repair at the factory
(22400 Davis Drive, Sterling, VA 20164), or at its option, replacement of
defective product. In no event shall Sutron be responsible for incidental or
consequential damages, whether or not foreseeable or whether or not Sutron
has knowledge of the possibility of such damages. This warranty shall not apply
to products that have been damaged through negligence, accident, misuse, or
acts of nature such as floods, fires, earthquakes, lightning strikes, etc.
Sutron’s liability, whether in contract or in tort, arising out of warranties or
representations, instructions or defects from any cause, shall be limited
exclusively to repair or replacement parts under the aforesaid conditions.
Sutron requires the return of the defective electronic products or parts to the
factory to establish claim under this warranty. The customer shall prepay
transportation charges to the factory. Sutron shall pay transportation for the
return of the repaired equipment to the customer when the validity of the
damage claim has been established. Otherwise, Sutron will prepay shipment and
bill the customer. All shipments shall be accomplished by best-way surface
freight. Sutron shall in no event assume any responsibility for repairs or
alterations made other than by Sutron. Any products repaired or replaced under
this warranty will be warranted for the balance of the warranty period or for a
period of 90 days from the repair shipment date, whichever is greater. Products
repaired at cost will be warranted for 90 days from the date of shipment.
21.2.
Non-Sutron Manufactured Equipment
The above Warranty applies only to products manufactured by Sutron.
Equipment provided, but not manufactured by Sutron, is warranted and will be
repaired to the extent of and according to the current terms and conditions of
the respective equipment manufacturers.
