Sutron Corporation X-Link Operations & Maintenance Manual, Rev 1.63 5/24/2016 pg. 186
21.3.
Repair and Return Policy
Sutron maintains a repair department at the factory, 22400 Davis Drive, Sterling,
VA 20164. Turnaround time normally ranges from 10-30 days after Sutron
receives equipment for repair.
Call Customer Service at (703) 406-2800 for a
Return Material Authorization (RMA) number.
Return the defective equipment
to the factory, transportation charges paid.
Extended Warranty and On-Site Maintenance
Extended warranty and on-site maintenance contracts are available. Price
quotations may be obtained from Sutron customer service representatives.