Model No. SV301
26
Troubleshooting
Why is my water reservoir bubbling when cooking?
When your Suvie is cooking, water inside the appliance and reservoir will bubble causing
various sounds to occur. This is completely normal and expected behavior.
Why is my meal card not scanning or is showing a message indicating that the Suvie
Meal could not be found?
When connected to WiFi, your Suvie will automatically download recipe updates. To force
your Suvie to download a recipe, please restart your Suvie and allow it to sit for about 10
minutes before scanning again. Be sure your Suvie is connected to WiFi after restarting
the unit.
Why is my Suvie displaying an error message indicating there is a refrigeration issue
with my scheduled meal?
Often, improper countertop placement can cause a decrease in ventilation causing this
cooling error. First, please check that Suvie has the recommended space surrounding your
appliance (see page 11 of this booklet). If this problem continues, please contact customer
service.
To avoid injury, do not attempt to disassemble the device.
Be sure to follow applicable federal, local, and state regulations for
the proper disposal of this appliance, which contains refrigerant
and requies special handling.
WARNING
NOTICE
For the latest information on troubleshooting, recipe suggestions, and all things related
to using your Suvie, visit:
support.suvie.com
or contact our customer support team via
email:
help@suvie.com
Service and Support
Summary of Contents for SV301
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