Users Manual Area Scan Cameras svs11002 and svs16000
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TROUBLESHOOTING REQUEST LIST V1.1
Dear valued customer,
In order to help you with your camera and any interfacing problems we request that you fill in a
description of your problems when you use the camera. Please fax this form to us:
1) Type of camera (e.g. svs11000XXCP)
2) Serial Number
3) Accessories used and where purchased or self made
a) Power supply
b) Cable
c) Lens type and focal length
4) Firmware version as well as operation mode, (send screenshot of ConvCam program)
5) Description of the phenomena, e.g.:
a) Missing lines or columns
b) Distorted or noisy image (if possible send jpg image)
c) Solarization effect
d) Missing bits, contrast less image
6) Framegrabber used: Brand and type
7) IN CASE OF EURESYS FRAMEGRABBER ONLY:
a) Driver version used
b) Camera file used
c) Operating system used e.g. WIN XP
Summary of Contents for CameraLink svs11002
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