Additional guides are available at
www.swcomms.co.uk/resource-centre/
user-guides-and-manuals
Q U IC K USE R G UI DE
Alcatel Omni Office/OXO Connect
8018/19
Voicemail
Issue 2
Mute
Turn volume up and down
Speaker
F1 and F2. These can be programmed.
Mail
Status Icons
Support Desk: 01392330033
supportdesk@swcomms.co.uk
Customer Service: 01392315315
customer.service@swcomms.co.uk
Call Icons
Notes
To set up your voicemail, press the flashing Mail key
and enter the default password
121212
. You will be
asked to enter your new password, which needs to be 6
digits. Do not use easily recognisable passwords such as
123456 or 000000, as this could potentially allow exter-
nal unauthorized access to your mailbox management,
resulting in fraudulent calls.
The voicemail will repeat your password back to you
and then ask you to confirm it’s correct by pressing #.
The next prompt will be to record your name/name of
the department after the tone. Once you’ve done this,
press #. The voicemail will ask if you want to replay
(1), re-record (*) or confirm (#). Replace the receiver
when you are finished. Your voicemail message will
now be ‘You have reached the mailbox of ***, please
leave a message after the tone’.
To record a Personal Greeting, from the
MENU
tab,
press
Settings
, then
Mailbox
, then press
Listen
. You
can listen to the current message here, as well as rec-
ord a new one by pressing Personal Message.
To access voicemail messages, press flashing mail key ,
select the key next to ‘Voice’ in the screen and enter
your password.
