Swann 1500 Series, Instruction Manual

Page 1: ...1 PRO SERIES Digital Video Recorder INSTRUCTION MANUAL ...

Page 2: ...se of cameras and to comply with the applicable laws and regulations FCC Regulation for USA Prohibition against eavesdropping Except for the operations of law enforcement officers conducted under lawful authority no person shall use either directly or indirectly a de vice operated pursuant to the provisions of this Part for the purpose of overhearing or recording the private conversations of other...

Page 3: ...pter 4 Playback 22 Playback Normal 23 Playback Interface 24 Playback Event 25 Playback Tag 26 Smart Search 27 Chapter 5 Export 28 Export Normal 29 Export Event 30 Chapter 6 Configuration 31 Configuration General General 32 Configuration General DST Settings 33 Configuration General More Settings 34 Configuration Network General 35 Configuration Network PPPOE 36 Configuration Network DDNS 37 Config...

Page 4: ...ce System Info 47 System Maintenance Log Information 48 System Maintenance Import Export 49 System Maintenance Upgrade 50 System Maintenance Default 51 System Maintenance Net Detect 52 HDD General 53 HDD Advanced 54 HDD HDD Detect 55 Warranty Information 56 Helpdesk Technical Support 57 ...

Page 5: ... which you can also export to a USB storage device such as a flash drive To maintain system integrity a firmware upgrade can be performed when availa ble and access to the Shutdown menu to restart or safely turn off the DVR 5 26 05 2015 9 30 15 Tue Camera 02 26 05 2015 9 30 15 Tue 26 05 2015 9 30 15 Tue 26 05 2015 9 30 15 Tue Camera 01 Camera 03 Camera 04 ...

Page 6: ...such as brightness and contrast and access to Video Quality Diagnostics to alert you to blurred images and abnormal brightness Controls for Motion Detection Privacy Mask and Video Tampering are also available here Configuration Access and configure many settings of the DVR includ ing network settings adjusting the time date and creating or altering user accounts Maintenance For accessing system in...

Page 7: ...from the Menu You can change the resolution and bitrate settings as well as image settings for brightness and contrast The DVR has sev eral controls for Motion Detec tion Tamper proof and Video Loss as well as the ability to ap ply one or more Privacy Masks 7 Camera 1 26 05 2015 Tue 09 30 15 Camera 1 26 05 2015 Tue 09 30 15 ...

Page 8: ...the file size of each video saved Pre record The Pre record function reduces the chance of an Event not being recorded It is recommended to change this to 10 seconds 10s Post record Same as above but the DVR will continue recording after an Event has occurred 30 seconds 30s is the recommended length Expired Time day Determines how long the video footage will remain on the hard drive without it bei...

Page 9: ...e time a fast upstream con nection is required between your DVR and your mobile device Lowering the quality reduces the amount of data required Use the Copy function to apply all settings to the other cameras Click the Restore button to revert back to default settings Don t forget to click Apply to save settings Click the Back button to go back to the Menu The Substream tab gives you control on ho...

Page 10: ...y displayed Date Format Select how you would like the date to be displayed Time Format Choose between 12 hour and 24 hour time Display Mode Select how you would like the on screen display to ap pear on screen It s worth having a look at the different settings availa ble to see what best fits Use the mouse to click and drag the display name and date to the de sired position Use the Copy function to...

Page 11: ...will appear Hue This changes the colour mix of the image Sharpness Increase or decrease the overall sharpness of the image Increasing the sharpness will also increase the level of video noise that is visible Denoising This will reduce the overall noise content in the image Use the Copy function to apply all settings to the other cameras Click the Restore button to revert back to default settings D...

Page 12: ...xit Sensitivity The sensitivity setting is controlled by a slider allowing you to set a value between L low and H high The closer to H the slider is set the more sensitive the DVR will be when detecting motion The entire view of the camera is enabled to detect motion however you can select certain areas if you wish Using the mouse click the Clear button then click and drag to select the area that ...

Page 13: ...It s common for intruders to enter a home through an unlocked garage or by using a garage door opener in an unlocked car located in the driveway Avoiding False Triggers 1 A flag or foliage that is blown by the wind angle the camera so wind blown objects are out of the camera s view 2 Pets moving in front of the camera lower the sensitivity level and or point the camera into areas that are not part...

Page 14: ...sks or click on a par ticular mask to clear Use the Copy function to apply all settings to the other cameras Don t forget to click Apply to save settings Click the Back button to go back to the Menu Camera Privacy Mask A Privacy Mask can be used if you want to ob scure part of your im age You can also use this to minimize false triggers when detect ing motion You can define up to four areas per ca...

Page 15: ...d alerts to the SwannView Plus Windows software and to send an email Don t forget to click Apply to save settings Click OK to exit Sensitivity The sensitivity setting is controlled by a slider allowing you to set a value between L low and H high The closer to H the slider is set the more sensitive the video tampering detection will be Use the Copy function to apply all settings to the other camera...

Page 16: ...re Full Screen Monitoring Audible Warn ing enabling the DVR s internal buzzer Alert CMS software send alerts to the SwannView Plus Windows software and to send an email Don t forget to click Apply to save settings Click OK to exit Use the Copy function to apply all settings to the other cameras Don t forget to click Apply to save settings Click the Back button to go back to the Menu Camera Video L...

Page 17: ...tions are available in the Re cord menu that is accessible from the Menu From here you can access and change the re cording schedule default is 24 7 Motion Detection record ing for each camera connected as well as enabling a schedule when holidays are taken 17 ...

Page 18: ...change You can also edit a single time segment In the above example Motion has been enabled for 012 00 a m to 04 00 p m and Normal has been enabled for 04 00 p m to 12 00 a m Monday to Sunday None As the name suggests the DVR will not record anything Use the Copy function to apply all settings to the other cameras Don t forget to click Apply to save settings Click the Back button to go back to the...

Page 19: ...ldest files on your hard drive first It s advisable to leave this function enabled as the DVR will always be able to record Events as they happen However it does mean that you ll need to get important Events backed up before they are overwritten Don t forget to click Apply to save settings Click the Back button to go back to the Menu Record Advanced ...

Page 20: ...kbox to enable Mode Select by date week or month Start Date Select a start date End Date Select an end date Click Apply to save settings then click OK to exit Click the Back button to go back to the Menu Record Holiday There are times when you don t want the DVR to record using its de fault recording Sched ule Perhaps you re quire it to record more or less or just at dif ferent times The Hol iday ...

Page 21: ...tus Continuous The DVR will record continually for any given period Motion Detection This is the default recording Schedule Please note rebooting the DVR will override any changes made and will revert back to the recording Schedule in place Click the Back button to go back to the Menu Manual Record The Record function allows you to override the default recording Schedule that you have in place You...

Page 22: ... that are stored on the DVR s hard drive You have the choice of selecting either Normal Event Tag or Smart Playback When playing videos you can add Tags to help you identify people or objects and you can then do a search on those Tags 22 Camera 1 31 08 2015 Mon 08 44 19 Camera 1 26 05 2015 Tue 08 46 33 ...

Page 23: ... of the type of video recorded Each record type is colour coded for example Normal is blue and Motion is yellow Playback Clickthistoplayallvideosthatmatchyoursearchcriteriasequen tially You can forward rewind and pause playback as well as set mark in and out points and to add one or more Tags See page 26 for more information Search Click this to display a list of video files that match your search...

Page 24: ... Video Search Click this to do a new search 8 Hide Click this to hide the on screen controls To access the controls again right click the mouse then click Control Panel see above left 9 Exit Click this to exit playback Digital Zoom Click this to enter digital zoom mode see above left Use the PIP picture on picture screen on the bottom right to select a dif ferent area to zoom in to Right click to ...

Page 25: ...that match your search cri teria You can change the Pre play and Post play times according to your needs Select an Event then click Details to display the file size and thumb nail displaying the first frame Click the Play button to play Click the Back button to go back to the Menu Playback Event The Event function gives you the ability to search for video footage that has one or more Events over a...

Page 26: ...arch Click this to display a list of videos that you have applied a Tag to Click Edit to change the Tag name Click Delete to delete the Tag only the Tag is deleted not the video Click the Play button to play Click the Back button to go back to the Menu Playback Tag Tag Playback will isolate Events based on the Tag information that has been applied You can apply Tags in both Normal and Event Playba...

Page 27: ...Click to perform a Smart Search Exit Click to exit Smart Search 2 Click and drag to select the area that you want to search for You will see a grid of red boxes Multiple areas can be defined Click the Search button to start searching The video will automatically start playing The green sections on the timeline indicate movement that matches your search criteria Repeat the above steps to define a n...

Page 28: ...ve important Events to a USB storage device such as a flash drive As the Overwrite option is enabled by default it s important to back up these important Events be fore they are overwritten You can play these video files either on your DVR or your computer 28 ...

Page 29: ...r start date time End Time Select your end date time Click Search to display files matching your search criteria 1 Double click a file to play 2 Use the checkbox to select files that you want to export 3 Click Export select a save location then click Export again 4 The selected files will now transfer to your USB device Click OK to finish and right click to exit Click the Back button to go back to...

Page 30: ...ne or more cameras to search on Click Search to display files matching your search criteria 1 Click the checkbox to select a video You can click Details to display a thumbnail of the video Double click the file to play 2 Click Quick Export select a save location then click Export 3 The selected files will now transfer to your USB device Click OK to finish and right click to exit Click the Back but...

Page 31: ... configured and how it operates Some of the options such as Resolution Time Zone Email Password creation and Daylight Saving are configured during the Setup Wizard For experienced network users the DVR provides options that can be configured to suite your par ticular requirements 31 ...

Page 32: ...keeps all the different time zones in sync Date Format The format the date will be displayed System Date You can manually set the date if it is incorrect System Time You can manually set the time if it is incorrect Mouse Pointer Speed Move the slider to increase or decrease the mouse pointer speed Enable Wizard When checked the DVR will automatically run the Set up Wizard when it is switched on Th...

Page 33: ... Daylight Saving which can vary dramatically even in the same time zone so you ll need to tell the DVR when it applies to you DST Bias This refers to the difference in minutes between Coordinated Universal Time UTC and the local time Select the time that Daylight Saving has increased by in your time zone Don t forget to click Apply to save settings Click the Back button to go back to the Menu Conf...

Page 34: ...hing more relevant or leave the default name Device No The device number of the DVR We recommend that you leave the default setting Operation Timeout Here you can change the time the DVR will exit the Menu if there is no activity Don t forget to click Apply to save settings Click the Back button to go back to the Menu Configuration General More Settings ...

Page 35: ...Media Access Control address is hardwired into the hardware and can t be changed MTU Bytes The MTU Maximum Transmission Unit is the size of the largest datagram that can be sent over a network Preferred DNS Server A DNS Domain Name System server is used to translate a website address to its IP address Alternate DNS Server A backup DNS server UID The UID is used to access the DVR from SwannView Plu...

Page 36: ...s is an option for advanced users only Enable PPPOE check box Click this to enable Username Enter the username for your DSL account provider Password Enter the password for your DSL account provider Don t forget to click Apply to save settings Click the Back button to go back to the Menu Configuration Network PPPOE ...

Page 37: ... is hosted on your account For example username swanndvr net User Name Enter the username host name for your account Password Enter the password for your account Click the Test button to confirm your account details After a short moment you should see Current State OK Don t forget to click Apply to save settings Click the Back button to go back to the Menu Configuration Network DDNS Prior to devel...

Page 38: ...gives it the ability to con stantly have an accurate time setting Obviously this is very important for a security system and is enabled by default We don t recommend changing any of the default settings Don t forget to click Apply to save settings Click the Back button to go back to the Menu Configuration Network NTP ...

Page 39: ...ds an email before it will send another Adjust accordingly Don t forget to click Apply to save settings Click the Back button to go back to the Menu Configuration Network Email As you would have configured an email account for the DVR during the Setup Wiz ard an explanation of the various functions available will not be covered here However there are two options that were not availa ble to select ...

Page 40: ...s port is used to log into your DVR via your network or remotely The default port number 85 is seldom used by other devic es however if you have another device using this port you may need to change it An alternative port number to use is 90 Make sure that the number used for the External Port and Internal Port both match otherwise the UPnP function will not work RTSP Port This port is used to str...

Page 41: ...not supported Multicast IP This feature is not supported Any changes to the Server Port HTTP Port and RTSP Port on the previous tab will be reflected here Don t forget to click Apply to save settings Click the Back button to go back to the Menu Configuration Network More Settings ...

Page 42: ...re 2 x 2 1 5 and 1 7 Dwell Time The time in seconds to dwell on a video channel when en abling Start Auto switch on the Live View Menu Bar This only works when Live View mode is set to 1 x 1 Enable Audio Output Click the checkbox to enable the audio output connection on the DVR Event Output As the DVR has a VGA and HDMI output this cannot be changed Full Screen Monitoring Dwell Time The time in se...

Page 43: ... connected to the DVR Press the Stop live view of all channels button to stop the Live View of all cameras connected to the DVR Please note pressing the Stop live view of all channels button means you will not see a real time image in Live View mode 5 When selecting different Live View modes you can click the Next and Previous buttons to change the viewing windows available The page numbers displa...

Page 44: ... occur if the camera connected is not capable of matching the recording resolution selected Record Exception This will occur if there are errors during capture such as a hard drive failure or if the hard drive quota has been changed Audible Warning This will activate an audio warning using the DVR s internal buzzer Alert CMS Software This will alert the SwannView Plus Windows soft ware that s inst...

Page 45: ...nput your new password Click OK to save 2 If multiple user accounts have been created that are no longer re quired click Delete to remove them 3 Click the Add button to set up additional users Multiple admin or guest accounts can be created Guest accounts are restricted to a limit ed amount of options only Don t forget to click Apply to save settings Click the Back button to go back to the Menu Co...

Page 46: ... options that have been selected for the DVR to func tion Each action that the DVR performs as well as Events de tected are logged which you can search view and export You can also install a firmware upgrade when available for mat the hard drive and perform a factory reset in case of error 46 ...

Page 47: ... the subsequent tabs will not be needed for general use of the DVR however one of our Swann Helpdesk Technical Support staff may ask you to access this if you call for assistance Click the Back button to go back to the Menu System Maintenance System Info ...

Page 48: ...t your USB storage device to the rear USB port 6 Click Export select a save location then click Export again Log Export 1 To export all log files without searching click the Log Export tab 2 Select your hard drive then click Export 3 Insert your USB storage device to the rear USB port 4 Select a save location then click Export again Click the Back button to go back to the Menu System Maintenance L...

Page 49: ...rting your configuration settings 1 Insert your USB storage device to the rear USB port 2 Select a save location then click Export Importing your configuration settings 1 Insert your USB storage device to the rear USB port 2 Select the location of the file then click Import The DVR will now restart to apply your settings Click the Back button to go back to the Menu System Maintenance Import Export...

Page 50: ...rage device to the rear USB port 2 Select the location of the file then click Upgrade The DVR will re start when finished FTP We don t recommend using this option in case the DVR is discon nected from your network during the upgrade Click the Back button to go back to the Menu System Maintenance Upgrade ...

Page 51: ...s available 1 The first option will reset all parameters including network and user settings 2 The second option will reset all parameters except network and user settings The DVR will restart after pressing the OK button Click the Back button to go back to the Menu System Maintenance Default ...

Page 52: ...tatus and sending and receiving network traffic In most circumstances the information here and in the subsequent tabs will not be needed for general use of the DVR however one of our Swann Helpdesk Technical Support staff may ask you to access this if you call for assistance Click the Back button to go back to the Menu System Maintenance Net Detect ...

Page 53: ...quired before formatting Click OK to continue Click the Back button to go back to the Menu HDD General The HDD General function allows you to initialize the hard drive inside the DVR Initial izing will format the drive and erase any data that is on there Please note the hard drive has been pre formatted during man ufacture If adding a replacement drive use the Init button to format ...

Page 54: ...allocation is made Use the Copy function to apply all settings to the other cameras Don t forget to click Apply to save settings Click the Back button to go back to the Menu HDD Advanced This function allows you to configure a quo ta on the hard drive for each camera that is connected to the DVR The advantage of this is that you can allocate more hard drive space to cameras monitor ing a high traf...

Page 55: ...In most circumstances the information here and in the subsequent tabs will not be needed for general use of the DVR however one of our Swann Helpdesk Technical Support staff may ask you to access this if you call for assistance Don t forget to click Apply to save settings Click the Back button to go back to the Menu HDD HDD Detect ...

Page 56: ...in The warranty does not cover any incidental accidental or consequential damages arising from the use of or the inability to use this product Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the respon sibility of the end user This warranty applies to the original purchaser of the product only and is not...

Page 57: ...hnical Support E mail tech swann com Telephone Helpdesk USA Toll Free 1 800 627 2799 USA Parts Warranty 1 800 627 2799 M F 9am 5pm US PT AUSTRALIA 1800 788 210 NEW ZEALAND Toll Free 0800 479 266 UK 0808 168 9031 M1525160915E Swann 2015 ...