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The symbol on the product or its packaging indicates that this 
product may not be treated as household waste.  Instead, 
it should be taken to the appropriate collection point for the 
recycling of electrical and electronic equipment. By ensuring 
this product is disposed of correctly, you will help prevent 
potential negative consequences for the environment 
and human health, which could otherwise be caused by 
inappropriate waste handling of this product. For more 
detailed information about recycling of this product, please 
contact your local council, your household waste disposal 
service or the shop where you purchased the product.

The product meets all the requirements of the EU directives 
applicable to the specific product.

We reserve the right to changes in text, design, and technical 
specifications which are subject to change without prior notice.

This product is guaranteed for 2 years from the date of original purchase.  
If any defect arises due to faulty materials of workmanship the faulty products 
must be returned to the place of purchase. Refunds or replacement is at the 
discretion of the store.

The following conditions apply:

• The product must be returned to the retailer with proof of purchase.

•  The product must be installed and used in accordance with the instructions 

contained in this instruction guide.

• It must be used only for domestic purposes.

• It does not cover wear and tear, damage, misuse or consumable parts.

•  Swan Products Ltd has limited liability for incidental or consequential loss or damage.

• This guarantee is valid in the UK and Eire Only.

For any enquiries, please call our helpline: 0333 220 6050

Summary of Contents for DIRT MASTER CROSS OVER

Page 1: ...er Manual Please read all instructions before using this product and keep it stored safely for future reference Support customerservice swan brand co uk All in One Hard Floor Cleaner Extend your warranty by 1 year at www swan brand co uk product manuals ...

Page 2: ......

Page 3: ...ing up the Clean Water Tank 11 Charging the Cleaner 12 Cleaning Floor with the Cleaner 13 Self Cleaning 14 Care and Maintenance 15 Specifications and spares 18 Recycling Warranty 19 Trouble Shooting 20 Error Codes 22 Name and Content of Hazardous Substances 23 Contents www swan brand co uk Helpline 0333 220 6050 ...

Page 4: ...quids Do not use cleaner to pick up any hard or sharp objects such as nails screws glass Do not use cleaner to pick up things that are burning or smoking such as hot ashes or cigarettes Do not put any object into openings keep openings free of dust hair and anything that may reduce airflow Do not wash or soak the main body and electronic accessories in water Do not allow metal and conductive mater...

Page 5: ...y from babies and children Please unplug the charger from the electrical socket when not in use Please keep cleaner away from any metal objects such as coins and paper clips when the battery pack is not in use Do not use a battery pack that is damaged Do not block the air inlet or air outlet in case of overheating Do not shake cleaner hard in case the dirty water goes into the vacuum motor Battery...

Page 6: ...ndle Li ion Batte oller Brush al Version Adapter Cleaning T Charging Station Drying T n Body Handle Li ion Battery Pack Adapter Cleaning Tool Handle Li ion Battery Pack Adapter Cleaning Tool Charging Station Drying Tray Handle Li ion Battery Pack Adapter Cleaning Tool Charging Station Drying Tray Main Body Includes clean and dirty water tank with filter Roller Brush Hepa Cleaning Brush Accessories...

Page 7: ...w Dirty Water Tank Release Button Dirty Water Tank Voice switch Digital Display Self clean button Handle Clean Water Tank Battery Pack Brush Guard Eco Max Mode Spray Trigger Battery Release Button Power Button 07 ...

Page 8: ...Product View Tube Tube Release Hole Holder Battery Pack Battery Indicator Charging Cable Socket Cap Snuffle Valve Battery Slot Scroll Wheel Scraper Roller Brush Lock Scroll Wheel 08 ...

Page 9: ...hen Clean Water Tank is short of water please fill up with clean water The indicator will flash RED slowly when Dirty Water Tank is full please empty the Dirty Water Tank in time Press the Self Cleaning Button the indicator will flash white slowly and the vacuum cleaner will enter the self cleaning mode Battery Indicator the indicator will flash white slowly when charging it will stop flashing aft...

Page 10: ...t until you hear a click Fig 2 4 Press the release button of Li ion battery pack then put the battery pack into the battery slot and push it up slightly until you hear a click Fig 3 5 Align the bottom of dirty water tank with the inlet then push it inwards until you hear a click Fig 4 6 Insert the roller brush into the base of the brush rotate the roller brush so that the brush can align with the ...

Page 11: ...the cleaner Fig 2 Filling up the Clean Water Tank Important tips Do not tighten the cover too tightly or too loosely otherwise the cover may be damaged or the water tank may leak The user can also add some non corrosive or flammable liquid cleaning solutions to clean the floor do not add dirty water to the cleaning water tank It is normal if there is water in the water tank at the first use tests ...

Page 12: ...ation and then plug the adapter into the power socket 3 Charging A Put the cleaner on the charging station and insert the adapter then start charging Fig 2 B Remove the Li ion battery pack from the main body and charge it directly Charging the Cleaner Please Note Please charge the cleaner for 12 hours for the first time Please ensure the 6 hours fully charged for max running time Fig 1 Fig 2 12 ...

Page 13: ...rd and backward to clean your floors 6 The angle range of handle tilt must be within 60 5 degree up and down please do not shake it in use 7 Please clean the dirty water tank after each use of cleaning Cleaning Floor with the Cleaner Important tips Please DO NOT run over the edges of the rugs The dirty Water Tank must be cleaned as soon as the cleaning work finished to prevent dirty scents DO NOT ...

Page 14: ...he Self Cleaning button Fig 2 the indicator will be white and flash slowly and the cleaner will spray the clean water clean the roller brush and pipeline automatically meanwhile it will vacuum the dirty water into the dirty water tank 4 Please unplug the power supply and clean the dirty water tank once the self cleaning mode has finished to avoid dirty odours Self Cleaning Please Note The Self Cle...

Page 15: ... cloth to wipe the brush base scraper infrared sensor Roller Brush Cleaning Release the lock button of the roller brush rotate the brush counter clockwise then pull the brush out clean the brush and brush guard with a cleaning tool Care and Maintenance Dirty Water Cleaning Press the release button of dirty water tank and take the dirty water tank out Take out the HEPA and the cap Dirty water tank ...

Page 16: ... body out before cleaning Pour out the dirty water of Charging Station use a soft dry mop to wipe the charging station and Drying Tray Removing the handle The handle of the item can be removed This can be done by gently poking a small long object through the hole in the back of the item This will push the release button enabling you to slowly pull the handle out from the body of the item Care and ...

Page 17: ...without heat sources Please keep the machine away from direct sunlight The battery pack should be fully charged every 3 months at least to avoid battery damage Care and Maintenance Part Recommended Cleaning Replacement Frequency Clean Water Tank Clean after each use Dirty Water Tank Clean after each use HEPA Clean after each use Replace every 3 6 months Brush Guard Clean after each use Infrared Se...

Page 18: ... Eco Mode Max Mode Please Note The data comes from the lab It may be slightly different from the users data due to different usage or working environment the final product may appear different For continuous product improvement we reserve the right to any technical and design change without prior notice The following spare parts are available to purchase from www swan brand co uk Crossover Dirty W...

Page 19: ...specific product We reserve the right to changes in text design and technical specifications which are subject to change without prior notice This product is guaranteed for 2 years from the date of original purchase If any defect arises due to faulty materials of workmanship the faulty products must be returned to the place of purchase Refunds or replacement is at the discretion of the store The f...

Page 20: ...l The dirty water tank is not installed The roller brush is not installed Please empty the dirty water tank Please check and install the dirty water tank Please check and install the roller brush The indicator display of clean water tank is incorrect Uncalibrated Take off the Clean Water tank then start to clean and spray turn cleaner off until draining the pipe Then press the Switch Button and Ec...

Page 21: ...sistance The voice function is switch off The version exclude voice Turn on the voice switch Please check and confirm with local seller Cleaner doesn t work in self cleaning mode Cleaner isn t connected with power supply The dirty water tank is full Lack of water Please check and connect with the power supply well Please empty the dirty water tank Please fill up the clean water tank There are wate...

Page 22: ...discharging temperature The battery pack temperature is high please assure battery pack temperature returns to normal before reuse FF 08 High charging temperature The battery pack temperature is high please assure battery pack temperature returns to normal before charging FF 09 Low charging temperature The battery pack temperature is low please assure battery pack temperature returns to normal bef...

Page 23: ...mponents for environmental protection concerns is 10 years The time is valid under the use conditions of this manual O It indicates that the content of the hazardous substances in all homogeneous materials of the components complies with the council RoHS 2 Directive EU 2015 863 and EU 2017 2102 amending Annex II to Directive 2011 65 EU X It indicates that the content of the hazardous substances in...

Page 24: ...lpline 0333 220 6050 Copyright 2021 Swan Products Ltd PO Box 3117 Stoke on Trent ST4 9GD Est 1 931 We love what we do s 2year GUARANTEE we re proud of our quality Scan this QR code to hear about our story Find us on Facebook ...

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