Swann DVR4-5100, Easy Setup Manual

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Page 4: ... law enforcement officers conducted under lawful authority no person shall use either directly or indirectly a device operated pursuant to the provisions of this Part for the purpose of overhearing or recording the private conversations of others unless such use is authorized by all of the parties engaging in the conversation WARNING Modifications not approved by the party responsible for complian...

Page 5: ...enu 29 Record Video Search 31 File List and Event Log 32 USB Backup 33 Playback 35 Playing Backed Up Footage on a PC 37 Device Management 39 HDD Menu 40 HDD Menu ctd 41 PTZ Menu 42 Alarm Configuration Menu 43 Auto Email Setup 45 Mobile Device Configuration 47 System Setup 48 Date and Time 49 User Setup 51 Video Audio Setups 52 Language 53 System Information 54 Maintain System Maintenance screen 55...

Page 6: ...mbination you can think of Powerful H 264 Compression The advanced video codec used by the DVR called H 264 offers high quality video files at a fraction of the size of older video codecs such as MPEG 2 or similar Basically this means you can store more footage on the DVR s hard drive and that the quality of that footage can be significantly higher than many older video formats H 264 has been engi...

Page 7: ...it should be installed close to a network access point There is however no problem using a long network cable a Cat 5e Ethernet cable up to approximately three hundred feet about 90m should work Different network cable standards will offer a longer or shorter range 10 2 LCD DVR Unit Remote Control Operating Instructions Power Adapter with Cable Software CD Network cable USB Mouse Security Stickers...

Page 8: ...e are no user serviceable parts inside Never open the case whilst the DVR is plugged in and never turn the DVR on whilst the case is open Use only the supplied power adapter Other adapters may cause damage to the DVR or cause a fire Do not cut or modify any cable for any reason Doing so will void your warranty as well as pose a great risk of fire or electrical shock Do not expose the DVR to sudden...

Page 9: ...ss to all areas of the DVR PASSWORD There is no default password until you set a password and en able password protection the DVR will not ask you for one To ensure your ongoing privacy we strongly recommend setting a password as soon as possible Choose something that you ll remember but that others would be unlikely to guess If you do manage to lock yourself out of the DVR you ll need to contact ...

Page 10: ...en display options 5 IR sensor This is the Infra Red sensor which receives the commands from your Remote Control When using the remote make sure you are pointing it at the unit and that the IR receiver is visible and not obstructed in any way 6 HDD activity light This is the Hard Disk Drive activity light It flashes red when there is disk activity such as footage being written to the hard drive or...

Page 11: ...on to the Internet 5 Power Switch The power switch which turns the power to the DVR onoroff WhenturningoffyourDVR we recommend you select POWER OFF from the Maintain screen see Maintain System Maintenance screen on page 55 6 USB Mouse Port For connecting the included USB mouse other standard USB mice will also work This port will not accept a USB flash drive this port will work with a mouse only 7...

Page 12: ...10 1 2 3 4 5 6 8 10 12 14 7 9 11 13 15 Layout of the Remote Control ...

Page 13: ... the main menu When pressed in the main menu it will return the DVR to live viewing mode Finally when in a submenu this button will return you to the main menu 8 SEL Select The SELECT button is the equivalent of Enter Return on a computer keyboard Use this button to as the name suggests select an option in the menus or to confirm an entry 11 Mute Enables or disables the audio output This won t hav...

Page 14: ...ecord Setup Motion Area Setup Search Playback File Details File Details Record Network Search Auto Email HDD Management Mobile PTZ Settings Alarm Config Device Date Time Set User Password Video Settings Language System Information System Maintenance System ...

Page 15: ...and operation of the menus In this capacity the mouse functions in a very similar manner to the mouse attached to a computer The left mouse button is used to select confirm choices and otherwise interact with the menu system The right mouse button opens the pop up menu when pressed in live viewing mode or exits a menu when pressed whilst in the menu system Remote Control For an explanation of the ...

Page 16: ...Apply button needs to be expressly selected For one it helps prevent accidental modification of the DVR s settings while you re navigating other menus or similar Secondly the DVR only checks and loads the settings you ve modified when the apply button is pressed This is important to prevent the DVR operating erratically or performing an unintended operation whilst settings are in the process of be...

Page 17: ... DVR is on and working the first thing to do is to set your user access controls and passwords see User Setup on page 51 for details on how to do it Set the Date and Time see Date and Time on page 49 for details to ensure that once you start recording you are able to index and search the recorded footage easily Also if using the DVR s footage in any legal proceedings then having an accurate date a...

Page 18: ...re login or not see User Setup on page 51 The default mode of the DVR is live viewing mode This is the mode which monitors the images coming from your cameras in real time and allows you to configure your recording and channel options The DVR automatically starts in live viewing mode with multi view enabled The first thing you ll probably open is the pop up menu To access the pop up context menu r...

Page 19: ...u asdetailedon Record Video Search onpage31 Mute On Off Turns the audio on or off Manual Rec Instantly engages manual recording Start Rotate Initiates the automatic display rotation Channels will be displayed sequentially on an automatic loop To set the rotate time see page Video Audio Setups on page 52 If Rotate has already been turned on then this option will change to Stop Rotate which will dis...

Page 20: ...ce function can be configured Record Menu Record Setup Menu on page 22 Where you can configure the recording options for the DVR You can set channels to be armed for recording constant ly or on a schedule and set the recording resolution quality and size You can also enable or disable the associated audio channel Additionally the record ing function for some or all channels can be disabled entirel...

Page 21: ...evice Management on page 39 Here you can find the setup and configurable options for the devices which can be connected to the DVR These devices are in order HDD Menu on page 40 The hard drive where you store your footage Alarm Configuration Menu on page 43 The circumstances which will trigger the DVR to record or issue an alert of some kind such as an email PTZ Menu on page 42 For setting up the ...

Page 22: ...up to 8 characters in length A descriptive name on each channel often makes it easier to remember what camera is where and which channel would have captured an event you might be looking for Channel Name The name that will be displayed over the image from a channel Simply highlight this box and enter the new name you would like Position Where the title of the channel is displayed on screen You can...

Page 23: ...magequality SATURATION Alters how much color is displayed in the image The higher the saturation the more bright and vivid colors will appear to be Again setting this too high can degrade image quality LIVE Viewing Enabling and Disabling Channels Monitoring something that you d rather keep private secret unknown to the casual observer No problems You can alter which channels appear when in live vi...

Page 24: ...re footage but will reduce the amount of detail Enabling Disabling Audio You can choose whether the associated audio channel will be recorded Unless you have an audio device connected that you want to record we recommend disabling the audio as this will save a small amount of hard drive space Pack Duration Pack Duration is a measurement of how long the DVR will record for before splitting the outp...

Page 25: ...hannels to record D1 resolution in real time which cannot be selected via the fixed frame rate option Resolution How many little dots called pixels make up your image More pixels mean a better looking and more detailed image However the DVR can only process so many of pixels at once so increasing the resolution means you ll need to lower your Frame Rate FPS There are four settings D1 the highest t...

Page 26: ...at deal of hard drive space you won t have to watch hours and hours of footage to locate the one incident you re interested in NORMAL Will record constantly for the duration specified This is a great way to make sure you don t miss anything in the short term but will use up your hard drive space faster than you can say record everything Of course there are some times that recording everything is n...

Page 27: ...cting this will apply the settings in the schedule to all channels on the DVR If you want to set a base schedule for all channels and then configure them individually select ALL set your basic schedule and then fine tune channels one at a time Changing the ALL schedule will overwrite any schedule already set for individual channels Copying and Pasting Schedules from day to day Rather then enter th...

Page 28: ...nother Sensitivity There are eight levels of motion detection sensitivity 1 being the least sensitive and 8 being the most sensitive To find the right value for you we suggest setting it and then testing the chosen setting by getting an able volunteer to move through the camera s view and testing whether or not the motion detection is trig gered Note The motion detection feature will seem more sen...

Page 29: ...f hard wired cameras If you simply must use wireless technology we advise using digital wireless technology as this technology is much more resistant to interference from other wireless equipment and environmental causes However any wireless technology digital or otherwise has serious limitations when combined with motion detection For a similar reason don t use PTZ systems and motion detection si...

Page 30: ...select or left clicking You will see a grid 15 x 12 of red boxes The red boxes mark the area that is sensitive to motion Use the arrow buttons or the mouse to move the cursor around the screen By pressing select or left clicking an area in the grid you can toggle motion detection ON or OFF in that location Areas marked by red boxes will be sensitive to motion those not marked will not be Click and...

Page 31: ...Remote Access on page 58 and what follows for more information TYPE Here you can choose between the three different types of networks that the DVR can be connected to The three types of networks are DHCP DHCP Dynamic Host Configuration Protocol is a system where one de vice on your network usually a router will automatically assign IP addresses to devices connected to the network STATIC Static net...

Page 32: ...houses and businesses need to have an address which iden tifies their location on the road network so too do computers and other devices need addresses called IP ADDRESSES to identify their position on the electronic network The DVR uses IPv4 addressing which consists of four groups of numbers between 0 and 255 separated by periods For example a typical IP address might be 192 168 1 24 or somethin...

Page 33: ...with recordings color coded to represent the recording mode which triggered the recording at the time where red alarm recording green normal recording To execute a Video Search Scroll over then left click the date numeric field or highlight it using the arrow keys and press select Select a digit to alter Once selected it will be highlighted green and can be edited You will see a grey pop up keypad...

Page 34: ...on page 33 The Event Log The event log records all the events that the DVR detects even the ones you ve otherwise told it to ignore Type The type of event the DVR has detected Content The conditions which triggered the type of event such as motion detected MD or a hard drive failure HDD and so on Time Point When the event occurred Record Whether the DVR recorded any footage as a result of the even...

Page 35: ... DVR itself format the USB flash drive To format your USB flash drive Insert the flash drive into the USB slot on the front of the DVR Open the Main Menu select Device Management then select HDD Management Choose the FORMAT USB option The process will take a few moments depending on the size of the USB flash drive Above The HDD Managment menu with the FORMAT USB button highlighted Be sure there s ...

Page 36: ...will fit on the USB flash drive you have inserted into the DVR Choose Backup Notes Backing up footage is not an instant process Copying the footage to the USB device may be a time consuming process though it s usually much quicker than the amount of footage you re backing up typically about 10 20 the time There are many factors which will affect the amount of time the DVR requires to copy all the ...

Page 37: ...rently showing quad view Channels 1 3 and 4 were not recording at this time The playback controls are displayed across the bottom of the screen They are as follows Rewind Pause Fast Forward Play Slow Mute Close Playback Volume Bar Volume Level Playback ...

Page 38: ...ayback speed to speed pressing it again will slow the speed to and pressing it a third time will reduce the speed to Play Will play footage if paused Pause Will pause playback retaining still images on the screen Fast Forward Increases the speed of playback Pressing the button multiple times will increase the rate of playback up to 8x Mute Checking this box will stop audio playback It will not aff...

Page 39: ...llationprompts you llbeaskedwhereyou dliketoinstallthesoftware and the shortcuts to access it We suggest that the default options are usually the best choice only change these if you have a very specific idea about where you want the software to be installed Once you ve made these choices simply wait while the installation is processed NOTE This software is compatible with Windows operating system...

Page 40: ...ally this will be X RecordFile where X is the drive letter assigned to your flashdrive To open single files choose FILES You ll need to locate the files using a standard file browser below and then simply highlight the files you want and choose OPEN To remove a file from the playlist highlight it and click the button The x button removes all files from the playback list Playback Controls The playb...

Page 41: ...s well as being able to format erase all data from the hard drive here You can format flash drives from this screen as well Alarm For configuring the DVR s internal buzzer and auto email settings PTZ The setup window for configuring the DVR to act as a PTZ Pan Tilt Zoom controller Recommended for advanced users Mobile For configuring the DVR to interface with mobile devices mobile devices running ...

Page 42: ... hard drive is not being detected TOTAL SPACE Total size of the hard drive currently installed FREE SPACE Total amount of free space available on the hard drive s currently installed AVAILABLE TIME Free space currently available in hours calculated based on your current record quality settings Note If you have OVERWRITE enabled this value will be redundant OVERWRITE When enabled the DVR will recor...

Page 43: ...o do this before selecting it HDD FORMAT Formatting the HDD will erase all data i e footage which is stored on it and re create the FAT file allocation table There are some times when using the format option is very useful For example if the value displayed in TOTAL SPACE is not correct for the HDD you ve installed or the DVR is displaying errors when trying to write to the hard drive then a forma...

Page 44: ...This must be set to a compatible level with your PTZ system DATA BIT STOP BIT The amount of data sent in an individual packet data bits and the number of bits indicating the end of one packet and the beginning of another stop bits Again this should be matched to the requirements of your PTZ system PARITY An error checking method This should be set in accordance with your PTZ system s requirements ...

Page 45: ...o the settings press click the APPLY button From this menu you can configure the DVR to emit an alarm tone from it s internal buzzer or configure the DVR to send an Auto Mail email alert when motion is detected Alarm Configuration Menu ...

Page 46: ...feed to record MD Alarm Whether the DVR s Motion Detection function will trigger an alarm event Note that this can be set independently of the Motion based recording which is controlled via the Schedule page 24 and motion detection configuration page 26 menus HDD Loss Will trigger an alarm buzzer email if the hard drive stops functioning HDD Space Will trigger an alarm buzzer email when the hard d...

Page 47: ...We recommend setting up a free webmail account with a compatible email provider such as Gmail which is compatible with the DVR s auto email system Auto Email Setup Tips and Tricks We strongly suggest testing the email setup once it is configured This simply involves clicking the test button located in the lower left corner of the menu Some email servers may incorrectly interpret the automatically ...

Page 48: ...ften you ll need to use your user name your server to verify it s you or rather your electronic representitive sending the email Password If your email provider requires a password to send mail from your ac count enter it here Receiver The email address you want the automatic emails to go to We suggest cre ating a seperate email account for this as there may be many email alerts depending on how m...

Page 49: ...you desire We suggest changing this setting to something unique to aid in prevent ing unauthorized access to the data stored on the DVR PASSWORD The security password associated with the above user name which will allow you to access the DVR As above we suggest changing this value to something unique to better safeguard the DVR against unauthorized access SERVER PORT The port number that the DVR w...

Page 50: ...the time and date settings again PASSWORD For enabling disabling password control to access the DVR and choosing what this password is This password will not necessarily be the same as the one you use for remote access see Remote Access on page 58 for more details A V SETUP For changing your video standard PAL or NTSC configuring the VGAoutput selectingwherethemenuisdisplayed andselectinghow the D...

Page 51: ...ay as the Date or set to update automatically Time Format How the time will be displayed either as 12 hour AM or PM or 24 hour time NTP SETTING Network Time Protocol If you ve got the DVR connected to the Internet you can have it automatically sync time with an online server Time Zone Particularly important if you ve enabled NTP set this to the time zone where you happen to be For example people i...

Page 52: ...ends in your locality First turn DST on We suggest setting the Daylight SavingTime Mode to Date and manually entering the dates and times that daylight savings time applies to and from in your locality NOTE Some NTP servers are NOT fully compatible with DST This may cause your system to double count adding one or removing one more hour than they should or cancel each other out You may need to inte...

Page 53: ...ther you want this user account to be password protected If you want a password enter it using the on screen keyboard Choose APPLY To edit the level of access a USER account has Tick the SEL box corrosponding to the user account you want to edit Click the AUTHORITY button On the subsequent page tick the boxes for the control you want that particular user account to have Set a password if you want ...

Page 54: ...y Rotate Time How long channels will be displayed in Rotate mode Volume Changes the audio output volume from the DVR Margin Changes the amount of black border around your images This is useful if yourTV suffers from overscan that is the image displayed doesn t quite fit on the screen Privacy Zone Use this to mask read put a black square over certain areas of your images You can define up to four a...

Page 55: ... Unless you really want to change the language of the DVR menus stay away from this setting Having the menus in a foreign language can make it difficult to get back to the menu to put the setting back to the right one Having said that if you do change it by mistake or the DVR is in a non native language when you get it in the main menu select the icon in the bottom right then in the SYSTEM menu LA...

Page 56: ...ftware the name helps you identify the DVR Device ID The DEVICE ID is important if you re running multiple DVRs each needs its own unique device ID to function correctly when networked Device Type The device type description MAC Addr The Media Access Control MAC address Firmware Vers This is the version number of the firmware or software for the DVR IE Version The version of the Internet Explorer ...

Page 57: ...set the DVR up to reboot itself WhentheDVRisrebooted nosettingswillbelost anditwillautomaticallyresumeits recordingmodeandschedulewithoutalteration UPDATE For loading new soft firmware onto the DVR via a USB flash drive Usually you won t need to use this setting unless directed to do so by Swann Technical Sup port LOAD DEFAULT Returns the DVR to it s initial factory settings Can be useful if for s...

Page 58: ...d the centre button toggles Auto Scan ON and OFF 3 HOME Home button 4 ZOOM If you are using a variable zoom PTZ camera you can zoom in or out here Zooming in will increase the size of objects in view at the expense of reducing the field of view You may need to adjust focus when using the ZOOM function 5 FOCUS Adjusts the focal plane of the lens If an image is blurry try adjusting the focus To best...

Page 59: ...l your de fined points When you ve set your points select then To start cruise mode select START CRUISE from the pop up menu To stop cruise mode select STOP CRUISE from the same menu Remember Before Cruise Mode will work you ll need to have enabled the PTZ Configuration menu See page 42 8 PRESET POINT COUNT The total number of preset points currently defined 9 SELECTED PRESET POINT The current pre...

Page 60: ...ll need to determine is whether your router requires devices to use fixed STATIC or dynamic DHCP addressing Some routers can use either method whilst some only support DHCP and others only support STATIC If your router supports it we recommend using DHCP addressing with UPnP enabled as it makes locating the DVR from other devices on your network easier In a DHCP configuration you do not need to en...

Page 61: ...rks ability to quarantine suspect programs by allowing them outbound access through the router s firewall Basically if you re planning to use UPnP be sure your computers are clean and free from malware Port Configuration TheDVRneedsthreeportstobeavailableandproperlyconfiguredtoworkcorrectlyover the Internet the Web Port the Media Port and if you re planning to access the DVR via a mobile device th...

Page 62: ...k your network has its own IP address range and this is what is referred to as your private IP address You ll need to know the private IP address if you re using STATIC addressing and or are Port Forwarding i e not using UPnP If you re using DHCP addressing and have UPnP enabled on both the router and the DVR then you may not need to know the private IP address at all How do I find these addresses...

Page 63: ...ng that not all ISPs offer static IP addresses If your ISP does not offer static IP addresses then you can use a dynamic referencing service like www dyndns com They offer a free service which will give you a text address such as www exampleipaddress example which will take you directly to your public IP address For this service to work correctly you ll need to set up the DVR to work with DDNS Ser...

Page 64: ...ht be slowed or blocked completely by IE s built in security functions The instructions on how to do this are covered on the next page To access the DVR remotely via Internet Explorer 1 Open an Internet Explorer window If you do not have Internet Explorer you can download it from the Microsoft website www microsoft com 2 In the address bar type http followed by your public IP address a colon then ...

Page 65: ...running 7 Set Download signed ActiveX controls to Prompt 8 Set Download unsigned ActiveX controls to Prompt 9 Set Initialize and script ActiveX controls not marked as safe for scripting to Prompt 10 Set Run ActiveX controls and plug ins to Enabled 11 Set Script ActiveX controls marked safe for scripting to Enabled 12 After you have made these changes click Okay 13 You will be asked to confirm your...

Page 66: ...ow the DVR s SERVER PORT unrestricted access to the Internet Typically this requires enabling UPnP recommended or forwarding ports not recommended A compatible mobile device with a supported platform see below The correct application s installed on your mobile device A sufficient signal to your mobile device areas with intermittent coverage or low signal strength will adversely affect the playback...

Page 67: ...on a 3G network running Microsoft Windows Mobile version 6 1 Android version 2 1 or higher Symbian S60 3rd or 5th edition iPhone OS requires iPhone 3GS or later model BlackBerry OS version 5 Some devices may require access to a local area network with Internet access to function correctly whilst others are able to use mobile Internet such as HSDPA or similar protocol It depends on the hardware in ...

Page 68: ...tal clip on the SATA cable connector single red or orange cable to unplug the cable from the hard drive Unplug the power cable connector attached to 2 black 1 yellow and 1 red cable from the back of the hard drive 5 Locate and remove the screws which secure the hard drive to the caddy 6 Place the new hard drive into the caddy in exactly the same position and mountingastheoneyouhaveremoved Secureth...

Page 69: ...r of this booklet Problem I am not getting pictures from my cameras on any of my displays Solution Make sure the cameras are connected properly to the DVR and their power supplies usually about 12V but some cameras have different requirements particularly when one power supply is used for multiple cameras Check that the cables are not the bits at fault by connecting the cameras directly to the DVR...

Page 70: ...re Display Single Quad SEQ Recording Best Good Normal Record Modes Manual Motion Detection Schedule HDD Interface 1 SATA Fixed HDD Capability SATA up to 2000GB 2TB Playback Search Time Date Event List USB Interface USB 2 0 for Mouse and File Backup Upgrade PTZ Control Built in RS 485 support PELCO P PELCO D LAN Network Interface RJ45 10M 100M Network Protocol Support TCP IP DHCP DDNS PPPoE Static ...

Page 71: ...ential damages arising from the use of or the inability to use this product Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user This warranty applies to the original purchaser of the product only and is not transferable to any third party Unauthorized end user or third part...

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