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NetViewer - About the Software

The included software “NetViewer” is an invaluable tool for accessing, operating, 
controlling and backing up footage from your DVR. It interfaces with your DVR via 
your local network or remotely via the Internet, so it’s also the primary method of 
remotely accessing your DVR as well. The software can be installed on as many 
computers as you like.

Using the NetViewer software, you’ll be able to remotely:

View live images coming from the DVR.

• 

Playback and backup events from the DVR hard drive directly to the remote 

• 

terminal you are accessing the DVR from.
Change the settings and preferences in the DVR menu system (such as the 

• 

recording schedule and quality settings).

System Requirements

   Minimum 

 Recommended

Processor 

 

1.0 GHz or more  

2.0 GHz or Dual/Quad Core

RAM 

  256MB 

  512MB 

or 

higher

Graphics 

Card 

 64MB 

  128MB 

or 

higher

Screen Resolution 

1024 x 768 

 

1280 x 1024 or higher

Internet Connection 

128kbps upload speed 

256kbps upload speed or higher

Operating System(s)

 

Microsoft Windows

®

 XP

 32-bit

 

 

 

Microsoft Windows

®

 Vista

 32-bit

 

 

 

Microsoft Windows

®

 7

 32-bit

Notes: 

We suggest ensuring that your network is functioning properly before installing 

• 

this software - you can test remotely accessing your DVR via an Internet 
browser window.
At the time of writing, the software does not support the newer 64-bit versions 

• 

of these operating systems.
The NetViewer software is not compatible with Mac OS or Unix/Linux 

• 

systems.

Microsoft Windows

 is a registered trademark of Microsoft Corporation in the United States and other countries.

56

13

Using the On-Screen Keyboard

As the DVR doesn’t have a keyboard, when you have to enter text the DVR will 
present you an on-screen ‘keyboard’. This will automatically appear when you 
select a text fi eld which allows you to enter a value.

If you want to change the type of characters 
being entered, click the ABC button on the right 
of the keyboard - this will cycle through the 
modes available. You can enter letters, numbers 
or symbols, each with their own mini-keyboard.

Getting Started

If you’ve just unpacked your DVR and are not sure where to begin setting up your 
system, here’s a quick rundown of the most important things that need to be set up.

Test your system.

• 

 Before installing cables into walls, it’s a great idea to plug 

everything in and make sure it all works. This is particularly true if you’re 
using additional cameras to any that came with the DVR (this DVR is available 
stand-alone or in a kit with cameras). We do our very best to ensure that the 
equipment reaching you is of the highest quality and will work out of the box, 
but accidents do occur in shipping and sometimes components fail. Better to 
fi nd out now than once everything is screwed in place!

Then, once the DVR is on and working, the fi rst thing to do is to 

• 

set your 

password

 (see page 42 for details on how to do it). 

Set the Date and Time

• 

 (page 41 for details) to ensure that, once you start 

recording, you are able to index and search the recorded footage easily. Also, 
if using the DVR’s footage in any legal proceedings, then having an accurate 
date and time on your footage becomes quite crucial.

Check your hardware

• 

 - specifi cally, and most importantly, the hard drive 

(see pages 30 & 31). This is where all your footage will be stored, so it’s quite 
important to ensure that it is functioning correctly.

Setup your recording modes and/or schedule

• 

 (pages 18 - 21) to make 

sure that the DVR will record what you want it to, and at the right time.

OPTIONAL (Advanced Users):

• 

 Confi gure your network settings (pages 22 - 

23 & 50 - 51). 

Summary of Contents for DVR4-5600

Page 1: ...00 627 2799 Su 2pm 10pm US PT M Th 6am 10pm US PT F 6am 2pm US PT USA Exchange Repairs 1 800 627 2799 Option 1 M F 9am 5pm US PT AUSTRALIA toll free 1300 138 324 M 9am 5pm AUS ET Tu F 1am 5pm AUS ET Sa 1am 9am AUS ET NEW ZEALAND toll free 0800 479 266 UK 0203 027 0979 DVR4 5600 4 Channel H 264 Digital Video Recorder plug playsecurity Advanced security made easy SW349 9AO www swannsecurity com M9AO...

Page 2: ...TANT SAFETY INSTRUCTIONS Make sure product is fixed correctly and stable if fastened in place Do not operate if wires and terminals are exposed Do not cover vents on the side or back of the DVR and allow adequate space for ventilation Before You Begin 2 Warranty Information Swann Communications warrants this product against defects in workmanship and material for a period of one 1 year from it s o...

Page 3: ...__________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ ___________________________...

Page 4: ...lay Type and Size 19 LCD Maximum Resolution 1280 x 1024 Recording Compression Format H 264 Recording Resolution NTSC D1 704x480 HD1 704x240 CIF 352x240 PAL D1 704 x 576 HD1 704 x 288 CIF 352 x 288 Recording Frame Rate NTSC 30fps D1 60fps HD1 120fps CIF PAL 25fps D1 50fps HD1 100fps CIF Recording Modes Manual Motion Schedule Sensor Multiplex Operation Triplex HDD Interface SATA Hard Drive Support U...

Page 5: ... flash drive and that the USB flash drive is formatted to have a FAT32 file system 64 5 Read Before Installation IMPORTANT GUIDELINES Do not expose the DVR to moisture Water is the arch enemy of electrical components and also poses a high risk of electric shock Avoid dusty locations Dust has a tendency to build up inside the DVR case leading to a high risk of failure or even fire Only install the ...

Page 6: ...rvice this allows you to remotely access the DVR from any high speed Internet terminal on Earth If that isn t convenient enough the DVR also features mobile device support allowing you to connect to it from a device running Microsoft Windows Mobile version 6 or later as well as the increasingly popular iPhone All In One Monitoring Solution The DVR4 5600 features an incorporated high definition 19 ...

Page 7: ...r off Important Information 7 DEFAULT PASSWORD INFORMATION To ensure your privacy this DVR is password protected To unlock the DVR for the first time the default password is 123456 To ensure your ongoing privacy we strongly recommend changing the pass word as soon as possible Choose something that you ll remember but that others would be unlikely to guess If you do manage to lock yourself out of t...

Page 8: ...as where you ll find the LAN USB and audio video out connections Power is connected here Layout 8 Hard Drive in Caddy Screen Controls Screen Connection Panel detail on page 9 I O Cable NetViewer Setup 61 In the SETUP you can change the camera record settings You can turn each channel on or off select the recording resolution quality turn on or off the audio select a record mode and set up the reco...

Page 9: ...puts VIN1 VIN4 four audio inputs AIN1 AIN4 and the RS485 alarm and sensor connections attached Exercise care whilst handling this cable see page 5 Video Outputs This sends a composite video signal out of the DVR Each of the two ports can be connected to separate monitors or external recording devices However there is no requirement to use these the built in monitor usually does the job just fine A...

Page 10: ...e this will take you directly into playback mode and begin playing the most recent recording In playback mode use it to resume playback after pausing or stopping a recording 4 Rewind During playback this will reverse the footage Press multiple times to increase the speed of the reversing 13 Fast Forward During playback this will increase the speed of playback Press multiple times to increase the s...

Page 11: ... amount of data the DVR tries to send to your PC a local network can handle a much higher amount of data being transferred than the Internet Click on LOGIN to open communication with the DVR Once you ve logged in you will be taken directly to the main user interface of NetViewer To open NetViewer On your PC click on START ALL PROGRAMS Find the NetViewer folder Before starting the NetViewer softwar...

Page 12: ...nus In this capacity the mouse functions in a very similar manner to the mouse attached to a computer The left mouse button is used to select confirm choices and otherwise interact with the menu system The right mouse button opens the pop up menu when pressed in live viewing mode or exits a menu when pressed whilst in the menu system The pop up menu accessed by right clicking the mouse in live vie...

Page 13: ...nt you an on screen keyboard This will automatically appear when you select a text field which allows you to enter a value If you want to change the type of characters being entered click the ABC button on the right of the keyboard this will cycle through the modes available You can enter letters numbers or symbols each with their own mini keyboard Getting Started If you ve just unpacked your DVR ...

Page 14: ... DVR Choose a channel from 1 through 4 as mobile devices have limited bandwidth the DVR4 5600 will only stream one channel at a time To choose another channel reconnect As the software is designed to function with multiple DVR systems it will display up to 16 channels only four of which will interface with the DVR4 5600 11 Then click Connect 12 Standard playback controls and PTZ features if applic...

Page 15: ...ursor is currently highlighting the CAMERA icon Camera Display Setup The camera menu contains all the options for setting up how the DVR interfaces with and displays the images from the cameras connected to it This is where channels are enabled or disabled in live viewing and where the AUTOSEQ Automatic Sequence function can be configured Record Where you can configure the recording options for th...

Page 16: ...urn expanded to fill the entire screen In the AUTOSEQ drop down menu you can select how long you d like each channel to appear as well as the quad view mode Each can be configured individually so you can fine tune exactly how long you d like each channel to be visible for The DVR will skip channels which been disabled during the auto sequence Remember After making changes to the settings press cli...

Page 17: ...andard camera or a conspicuously colored object in the frame cause the display to be inconveniently tinted or over under exposed Basically this will help fix something that just doesn t look right Remember After making changes to the settings press click the APPLY button HUE Changes the color mix of the frame this can have very dramatic results BRIGHT Changes how light all tones in the image appea...

Page 18: ...f and amount of detail in your footage Remember After making changes to the settings press click the APPLY button 18 Static and Dynamic IP Addresses In much the same way as your home network can use static or dynamic IP addresses many Internet providers don t issue or charge more for a static IP address for users The easiest way to find out is to contact your Internet service provider Alternately ...

Page 19: ...re your router to forward these ports to the DVR usually your router will have a drop down menu allowing you to select which devices on the network to forward ports to Finally to learn your networks public IP address you ll need a computer with Internet access connected via the same network as the DVR you re configuring Then open an Internet browser window In the address bar go to www whatismyip c...

Page 20: ... IP address to use this must be unique and the subnet mask gateway address and DNS server address these must match the other devices on your network The most common way of discovering these values is to use a computer already connected to the network which can access the Internet Typically this is a matter of bringing up the Properties window for your local area connection LAN Depending on your op...

Page 21: ... to enter the IP address subnet mask or default gateway values into the DVR Rather the DVR will automatically request this information form your networks Dynamic Host usually your router 48 Setting the Schedule The first step in setting the schedule is choosing which channel you d like to set the schedule for From the CHANNEL drop down menu select the channel you d like to set the schedule for If ...

Page 22: ... Point Protocol Over Ethernet is an advanced protocol which allows the DVR to be connected directly to a DSL line without the need for a router or gateway This is recommended for advanced users only More information about networking the DVR as well as remote access from a PC or mobile device can be found in the Remote Access section See pages 50 55 for more Additionally we have some resources avai...

Page 23: ...is port already If this is the case change this value to be unique That this port is forwarded from your router to the DVR this process is called 2 Port Forwarding Check out or website www swannsecurity com help for supporting information and an online guide which covers port forwarding for various popular routers gateways Forwarding a port is something like opening up a fast lane for network traf...

Page 24: ...e settings press click the APPLY button 45 To maintain the operational integrity of the DVR it is suggested that it be rebooted periodically In much the same way that a computer can become unstable if left on for an extremely long time the DVR can become unstable It is strongly suggested that the DVR be rebooted at least once per month However as this can be a hassle particularly if the DVR is sta...

Page 25: ...re you are running The File List USB Backup USB Backup Instructions First insert a USB flash drive into the USB port on the back of the DVR Note that inserting a flash drive into the mouse port will not work correctly Make sure there are no files on the USB flash drive that you wish to keep as data already on the drive may be lost Highlight the BAK check boxes which correspond to the recordings th...

Page 26: ... DVR You can configure settings for both composite video BNC in outputs and the built in monitor VGA RESOLUTION This setting will determine how detailed the image sent to the built in monitor will be The term VGA is somewhat of an anachronism referring to the plug type not to the actual resolution Of course you won t need to worry about plugging anything the monitor connections are all contained w...

Page 27: ... ll remember To protect against a mistake at this point which would lock you out of your DVR you ll need to enter the password again in the CONFIRM box immediately next to the USER or ADMIN PASSWORD field Remember After making changes to the settings press click the APPLY button 27 Playback Controls The playback controls work in a similar manner to those you ll find on a DVD player or VCR The play...

Page 28: ...ettings press click the APPLY button 41 By using the mouse or the arrow buttons navigate to the numeric time display 1 and left click or press select The first digit will now be highlighted for editing 2 Using the pop up keypad use the mouse of the arrow buttons to select the 3 digit that you want Left click or press select to choose a digit Confirm your selection by highlighting and pressing sele...

Page 29: ...ontrol MAC address MAINTAIN Define and implement an automatic maintenance schedule for the DVR It is important that the DVR be rebooted on occasion to prevent errors this function lets you program an automatic schedule of rebooting which the DVR will follow The SYSTEM SETUP menu The SYSTEM SETUP menu is where most of the advanced settings for the DVR hide out The Playback Interface Assuming that y...

Page 30: ...ngle image taken approximately a 25th 30th of a second from the previous image with the next A certain amount of difference between these two frames is interpreted as motion As a result the DVR is able to detect when there is a change in the picture However this does not necessarily need to be something moving in the frame For example a light being turned on or off a lightning flash or even the su...

Page 31: ...hard drive and how much footage you can record to it Pictured with HDD FORMAT highlighted HDD STATUS If the hard drive is not installed properly you will see a message saying NO DISK FOUND The live view screen will display the icon on the bottom of Channel 1 s display if the hard drive is not being detected TOTAL SPACE Total size of the hard drive currently installed FREE SPACE Total amount of fre...

Page 32: ... The Motion Detection Menu Remember After making changes to the settings press click the APPLY button 37 The MOTION DETECTION menu Here you ll be able to choose which channel s you want to be sensitive to motion Additionally you ll be able to choose how sensitive each channel is The SETUP button will take you to the MOTION DETECTION CONFIGURATION screen How it Works Once motion detection has been ...

Page 33: ...changes to the settings press click the APPLY button 33 This is the ALARM SETUP menu If you have external sensors connected to the DVR or an alarm connected to the DVR this is where you set them up Additionally from this menu you can configure the DVR to emit an alarm tone from it s internal buzzer or configure the DVR to send an Auto Mail email alert when motion is detected or an alarm sensor is ...

Page 34: ...etup Remember After making changes to the settings press click the APPLY button 34 Step 4 Once you ve entered all the required information the information in the fields should look something like the example shown below We stress that this is an example only the information you ll need to enter will vary depending on your email provider In this example the DVR has been configured to send email via...

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