Warranty and Service
The following terms apply only to new "in the
original carton" SWEDX products marketed and
distributed by SWEDX, which are purchased and
used by the original consumer purchaser.
Depending on the model, your terms and
conditions may be different from those shown
below, and this information is subject to change
without prior notice. Unless specifically stated
otherwise, used and reconditioned products that
are resold have no warranty from SWEDX and
are considered sold "AS-IS", however, the selling
dealer may offer additional service options.
Warranty for SWEDX products:
Check with your dealer for the warranty period.
What the warranty covers:
SWEDX warrants your SWEDX display(s)
against defects in material and workmanship
during the warranty period from SWEDX factory
delivery date shown in the shipping documents. If
a product proves to be defective in material or
workmanship during the warranty period,
SWEDX will, at its sole option repair or replace
the product with a similar product, provided the
purchaser adheres to certain return authorization
procedures and guidelines. SWEDX reserves the
right to charge customer in case of warranty
conditions not are fulfilled.
Who the warranty protects:
This warranty is valid only for the first purchaser.
What the warranty does not cover:
1. Any product which the serial number has
been defaced, modified or removed.
2. Damage, deterioration or malfunction
resulting from:
A. Accident, misuse, neglect, fire, water,
lightning, or other acts of nature,
unauthorized product modification, or
failure to follow instructions supplied
with the product.
B. Repair or attempted repair by anyone
not authorized by SWEDX.
C. Any damage of the product due to
shipment.
D. Removal or installation of the product.
E. Causes external to the product, such
as electric power fluctuations or failure.
F. Use of supplies or parts not meeting
SWEDX specifications.
G. Normal wear and tear.
H. Any other cause which does not relate
to a product defect.
3. Cosmetic damage by purchaser, such as
markings, discoloration, scratches, dents,
anti-theft devices markings, gouges or any
other defacement.
4. Physically damaged products by purchaser,
such as broken PCB, Housing, damaged
LED Module.
5. No Defect Found (product returned to
SWEDX as defective but failure is not
duplicated by SWEDX's test method.)
6. The product is not in accordance with the
fault in the application
7. Timber is a lifelike natural material which can
cause some little changes in the precision of
the produced product such as small openings
line beside the connecting point and some
other small changes which are out of
SWEDX control and don't make any effect for
the product functionality.
Dead on Arrival (DOA)
If the product fails within the manufacturer's DOA
period, a replacement product will be offered.
Before contacting us:
In many cases, your TV may not need repair.
Before you contact us, please consult the
troubleshooting section in your user's manual or
SWEDX's FAQ web pages at
http://www.swedx.com to see if you can easily
remedy the problem yourself.
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