WARRANTY
Dear Customer,
Thank you for purchasing a Sweepovac unit. The Sweepovac unit and associated
products are designed and manufactured to a high standard and with normal use
should last many years. The warranty period on your Sweepovac unit is 2 years
from the date of purchase. In the unlikely event of the unit not working, you will
need to provide us with a copy of your proof of purchase (Invoice, sales receipt
etc.). The period of warranty is calculated starting 2 weeks after this date. This is to
allow for timely installation.
Warranty assistance includes: Replacement of unit if deemed faulty. Please note
that the customer is responsible for the removal of the faulty unit and packaging
and mailing of the unit back to Sweepovac. Sweepovac will cover the cost
associated with the return of the replacement unit back to the customer.
Normal use is described in detail in the operations section of this manual. It includes
: Never allowing water to come into the machine or near the electrical parts inside
the machine. Ensuring that wet debris or heavy items are never vacuumed into the
machine. Please ensure that the unit is installed as per installation instructions. We
recommend changing or emptying the vacuum bag every 12 weeks (for normal
domestic use). Please ensure that any malfunction is checked against the trouble
shooting section in this manual before removal and dispatch to Sweepovac. Please
contact a registered electrical contractor to replace any damaged cables
immediately.
We hope you enjoy your Sweepovac
General Terms and Conditions
15
Section 4
1. Sweepovac warrants that, when dispatched
from a Sweepovac warehouse, the appliance is
free from defects in materials and workmanship for
the warranty period.
2. The warranty period is 24 months from
the
registered date of purchase.
3. The warranty only applies to products that have
been installed in accordance with the enclosed
Sweepovac installation instructions.
4. The warranty only applies to products that have
been operated and maintained in accordance with
the enclosed Sweepovac Operation/Maintenance
Manual.
5. During the warranty period, Sweepovac, or
its authorized agents, will, at no extra charge
and subject to these terms and conditions,
repair or replace any parts which it considers
to be defective.
6. This warranty does not apply to dust bags,
filters,
accessories or similar consumable parts.
7. The warranty does not apply in the following
situations:
A. Incomplete or improper installation.
B. Vacuuming of very fine dust or wet materials.
C. Use without recommended dust-bags or filter.
D. Use of non-recommended dust bags or filters.
E. Normal wear and tear.
F. Failure to properly maintain or service.
8. Proof of purchase is required before you can
make a claim under this warranty.