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Guarantee Conditions
GUARANTOR
Swegon ILTO Oy
Asessorinkatu 10, FI-20780 KAARINA, Finland.
GUARANTEE PERIOD
The product has a two (2) year guarantee as from the date of purchase.
SCOPE OF THE GUARANTEE
The guarantee covers defects that have arisen during the guarantee period, which have been reported to the manufacturer, or been declared by the guarantor or a representa-
tive of the guarantor, and which refers to design, manufacture or material defects as well as consequential defects that have arisen on the product itself. The above mentioned
defects are to be cleared by putting the product in working order.
GENERAL GUARANTEE LIMITATIONS
The guarantor’s guarantee liability is limited in accordance with these guarantee conditions and the guarantee does not cover damages to property or personal injury. The
guarantor is not bound to comply with verbal promises in addition to this guarantee.
LIMITATIONS ON GUARANTEE LIABILITY
This guarantee is granted on condition that the product is used in a normal way or under comparable circumstances for the intended purpose, and that the instructions for use
have been observed.
The guarantee does not cover faults that have been caused by the following:
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Transport of the product.
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Careless use or overloading the product.
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Failure to follow the instructions concerning installation, operation, maintenance and care.
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Incorrect installation of the product or incorrect arrangement at the place where it is used.
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Circumstances which are not the fault of the guarantor, such as excessive variations in voltage, damage by lightning and fire or other accidents.
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Repairs, maintenance or design modifications that have been done by unauthorized parties.
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The guarantee does not cover insignificant defects from an operational standpoint such as scratches on surfaces.
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Parts, which through handling or normal wear are exposed to a greater than normal risk of failure, such as lamps, glass, porcelain, paper and plastic parts as well as fuses, are
not covered by the guarantee.
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The guarantee does not cover settings, information about use, maintenance, service or cleaning that is normally described in the instructions for use or work that is caused by
neglect on the part of the user to observe warning or installation instructions, or investigation of such.
CHARGES DURING THE GUARANTEE PERIOD
The authorized service partner will not charge the client for repairs, replaced parts, repair work, transport or travelling expenses necessary for carrying out the repair work that
are within the scope of the guarantee.
This however assumes the following:
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The defective parts are handed over to the authorized service partner.
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The repair begins and the work is carried out during normal working hours. The service partner has the right to charge the client for extra costs for urgent repairs, or repairs
carried out outside of normal working hours. However if the defects are likely to cause a health risk or substantial economic damage, then the defects will be repaired im-
mediately without extra charge.
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It is possible to use a service vehicle or public means of transportation that follows a timetable in conjunction with the repair of the product or replacement of defective parts,
(boats, airplanes or snow vehicles are not considered public means of transportation).
- The costs for dismantling and installation of equipment, which is securely mounted to the place where it is used, cannot be considered abnormal.
REMEDIAL MEASURES WHEN A FAULT HAS BEEN DISCOVERED
If a defect is discovered, the client must without delay report the defect to the manufacturer or to an authorized service partner. State which product has a fault (product model,
type designation on the guarantee card or on the product identification plate, serial number); describe the type of fault as accurately as possible, and the circumstances under
which the fault has arisen. If there is risk that the ventilation unit due to the fault may have consequential impact on the environment, steps must be immediately taken to
prevent this from occurring. A prerequisite for valid guarantee liability is that the manufacturer or a representative of the manufacturer is given opportunity to inspect the fault
reported in the guarantee claim before the repair work begins. A prerequisite for repair under guarantee is also that the client, in a satisfactory manner, can prove that the
guarantee is valid (= written receipt of purchase). After the guarantee period has expired, guarantee claims, which have not been submitted in writing prior to the expiration
date of the guarantee, are not valid.
We continually develop our products and reserve the right to make design changes without prior notice.
Summary of Contents for ILTO X100 Premium
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