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Appendix
Aton CL700 IP LBA / Swisscom EN internet / A31008-M1713-F161-1-XXXX / appendix.fm / 16.10.06
Ve
rs
ion 4,
16
.09.
2005
VoIP status codes
If you have problems with your VoIP con-
nections, activate the
Show Stat. on HS
function (page 60, page 82). You will then
receive a VoIP status code that will support
you in problem analysis. Also enter the
code during problem analysis by the Serv-
ice department.
In the following tables you will find the
meanings of the most important status
codes and messages.
Status
code
Meaning
0x300 The called party can be reached
under several phone numbers. If the
VoIP provider supports this, a list of
the phone numbers is transmitted as
well as the status code. The caller can
select to which number he/she wants
to make the connection.
0x301 Permanently redirected.
The called party can no longer be
reached under this number. The new
number is transmitted to the phone
together with the status code, and
the phone then no longer accesses
the old number but dials the new
address immediately.
0x302 Temporarily redirected.
The phone is informed that the called
party cannot be reached under the
number dialled. The duration of redi-
recting is time-limited. The phone is
also informed of the duration of redi-
recting.
0x305 The query is redirected to another
proxy server, e.g. to balance query
loads. The phone will make the same
query once again to another proxy
server. This is not a redirection of the
address per se.
0x380 Other service:
The query or the call could not be
made. But the phone is notified what
other options there are to be able to
connect the call.
0x400 Wrong call
0x401 Not authorised
0x403 The requested service is not sup-
ported by the VoIP provider.
0x404 Wrong phone number.
No subscriber to this number.
Example: In a local call you have not
dialled the area code although your
VoIP provider does not support local
calls
0x405 Method not permitted.
0x406 Not acceptable.
The requested service cannot be pro-
vided.
0x407 Proxy authentication required.
0x408 The party cannot be reached (e.g.
account has been deleted)
0x410 The requested service is not available
from the VoIP provider.
0x413 Message is too long.
0x414 URI is too long.
0x415 Query format is not supported.
0x416 URI is faulty.
0x420 Incorrect ending
0x421 Incorrect ending
0x423 The requested service is not sup-
ported by the VoIP provider.
0x480 The dialled number is temporarily
unavailable.
0x481 The recipient is not available.
0x482 Double service query
0x483 Too many "hops":
The query was rejected because the
service server (proxy) has decided
that this query has already run
through too many service servers.
The maximum number was previ-
ously specified by the original sender
of the query.
0x484 Wrong number:
In most cases this response means
that you have simply omitted one or
more digits in the phone number.
0x485 The URI dialled is not unique and can
not be processed by the VoIP pro-
vider.
Status
code
Meaning
