Troubleshooting startup, shutdown, and connections
94
Ensure that network communication software is running
Appropriate network communication software must be installed and running
before you run the database server. If you are running reliable network software
with just one network installed, this should be straightforward. If you
experience problems, if you are running non-standard software, or if you are
running multiple networks, read the discussion of network communication
issues in the Adaptive Server IQ Installation and Configuration Guide. You
should also refer to your network vendor’s documentation.
You should confirm that other software that requires network communications
is working properly before running the database server.
For example, if you are running under the TCP/IP protocol, you may want to
confirm that
ping
and
telnet
are working properly. The
ping
and
telnet
applications are provided with many TCP/IP protocol stacks.
If you are using NetBIOS under Windows NT you may want to confirm that
the chat or winpopup application is working properly between machines
running client and database server software.
Check environment variables
In order to start the server, certain environment variables must be set properly.
On Windows NT, the installation procedure sets any environment variables you
need automatically. On UNIX, you must set these variables. While it is unlikely
for these settings to change, you should check to be sure they are correct if you
are unable to start the server. See Chapter 1, “File Locations and Installation
Settings” in Adaptive Server IQ Reference Manual for information on
environment variable settings.
Debugging network communications startup problems
If you are having problems establishing a connection across a network, you can
use debugging options at both client and server to diagnose problems. On the
server, you use the
-z
command-line option. The startup information appears
on the server window (or the server log, if you start the server with
start_asiq
).
You can use the
-o
filename
option to log the results to an output file if you start
the server with
asiqsrv12
.
Summary of Contents for Adaptive Server IQ 12.4.2
Page 1: ...Administration and Performance Guide Adaptive Server IQ 12 4 2 ...
Page 16: ...xvi ...
Page 20: ...Related documents xx ...
Page 40: ...Compatibility with earlier versions 20 ...
Page 118: ...Troubleshooting startup shutdown and connections 98 ...
Page 248: ...Importing data by replication 228 ...
Page 306: ...Integrity rules in the system tables 286 ...
Page 334: ...Cursors in transactions 314 ...
Page 396: ...Users and permissions in the system tables 376 ...
Page 438: ...Determining your data backup and recovery strategy 418 ...
Page 484: ...Network performance 464 ...
Page 500: ...System utilities to monitor CPU use 480 ...
Page 514: ...Characteristics of Open Client and jConnect connections 494 ...
Page 536: ...Index 516 ...