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www.sylvan.co.nz
SL38E INSTALLATION INSTRUCTIONS
Thank you for choosing Sylvan, this lock is for Residential use only, and its two year warranty
(mechanical and electronic) only applies for locks being used for residential use.
To ensure you get the best out of your purchase we ask that you follow the below:
• Please read these instructions fully before installation of this lock.
• We recommend this lock is installed by a professional installer or a serious DIYer to ensure
correct installation and operation.
• The supplied rubber boots must be installed; however, this smart lock requires a smooth flat
surface to hold its water tightness. This lock is not suitable for use on a tongue and groove
door, where water can penetrate the lock via a groove in the door.
• We recommend that this lock is never fully exposed to direct weather for long periods of
time. For long lasting properties of the product, positioning the lock under a eve or sheltered
position is best.
• This lock is rated IP55, but only on the outward face of the lock. No warranty is given if the
lock gets damaged from water for the inside of the door.
• This lock is not suitable for use on a gate.
• This lock comes with a mechanical key override, this can be used in a situation of complete
battery loss. We recommend an override key is put somewhere safe outside in case complete
power loss.
• Replace batteries when they are showing low voltage on the app.
• All batteries used with this lock must be high quality
Alkaline (4 x AA batteries), to ensure long lasting use.
• Lithium or rechargeable batteries cannot be used with this lock.
Installation Video
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App Setup Video
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Introduction
