function until activation is complete; at
which time the Software functionality will
be restored. In the event that You are not
able to activate the Software over the
Internet, or through any other method
specified during the activation process, You
may contact Symantec Customer Support
using the information provided by Symantec
during activation, or as set forth below.
4. Privacy; Data Protection:
From time to time, the Software may collect
certain information from the computer on
which it is installed, which may include:
Information regarding installation of the
Software. This information indicates to
Symantec whether installation of the
Software was successfully completed and is
collected by Symantec for the purpose of
evaluating and improving Symantec’s
product installation success rate. This
information will not be correlated with any
personally identifiable information.
Portable executable files that are identified
as potential malware, including information
on the actions taken by such files at the time
of installation. These files are submitted to
Symantec using the Software’s automatic
submission function. The collected files could
contain personally identifiable information
that has been obtained by the malware
without Your permission. Files of this type
are being collected by Symantec only for the
purpose of improving the ability of
Symantec’s products to detect malicious
behavior. Symantec will not correlate these
files with any personally identifiable
information. Such automatic submission
function may be deactivated after installation
by following the instructions in the
Documentation for applicable products.
The name given during initial setup to the
computer on which the Software is being
installed. If collected, the name will be used
by Symantec as an account name for such
computer under which You may elect to
receive additional services and/or under
which You may use certain features of the
Software. You may change the account name
at any time after installation of the Software
(recommended).
Status information regarding installation
and operation of the Software. This
information indicates to Symantec whether
installation of the Software was successfully
completed as well as whether the Software
has encountered an error. The status
information could contain personally
identifiable information only if such
information is included in the name of the
file or folder encountered by the Software at
the time of installation or error. The status
information is collected by Symantec for the
purpose of evaluating and improving
Symantec’s product performance and
installation success rate. This information
will not be correlated with any personally
identifiable information.
Information contained in email messages
that you send through the Software to
Symantec to report as spam or as incorrectly
identified as spam. These email messages
may contain personally identifiable
information and will be sent to Symantec
only with your permission, and will not be
sent automatically. If you send such
messages to Symantec, Symantec will use
them only for the purpose of improving the
detection ability of Symantec’s antispam
technology. Symantec will not correlate these
files with any other personally identifiable
information.
The IP address of the computer on which the
Software is installed, as well as other general,
statistical information used for license
administration, product analysis, and for
improving product functionality. This
information will not be correlated with any
personally identifiable information.
The collected information as set out above
is necessary for the purpose of optimizing
the functionality of Symantec’s products and
may be transferred to the Symantec group
in the United States or other countries that
may have less protective data protection laws
than the region in which You are situated
(including the European Union), but
Symantec has taken steps so that the
collected information, if transferred, receives
an adequate level of protection.
Symantec may disclose the collected
information if asked to do so by a law
enforcement official as required or permitted
by law or in response to a subpoena or other
legal process. In order to promote awareness,
detection and prevention of Internet security
risks, Symantec may share certain
information with research organizations and
other security software vendors. Symantec
may also use statistics derived from the
information to track and publish reports on
security risk trends. By using the Software,
Summary of Contents for 20043811 - Norton Internet Security 2010
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