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Licensing
SYMANTEC GATEWAY SECURITY APPLIANCE (300/400 SERIES) LICENSE AND WARRANTY AGREEMENT
of the Software, Symantec consents to the transfer and the transferee agrees in writing to the terms and
conditions of this agreement.
You may not:
A. ________________ sublicense, rent or lease any portion of the Software; reverse engineer, decompile,
disassemble, modify, translate, make any attempt to discover the source code of the Software, or create
derivative works from the Software;
B. ________________ use, if You received the Software distributed on an Appliance containing multiple
Symantec products, any Symantec software on the Appliance for which You have not received a permission
in a License Module; or
C. ________________ use the Software in any manner not authorized by this license.
2. Content Updates:
Certain Symantec software products utilize content that is updated from time to time (e.g., antivirus
products utilize updated virus definitions; content filtering products utilize updated URL lists; some
firewall products utilize updated firewall rules; vulnerability assessment products utilize updated
vulnerability data, etc.; collectively, these are referred to as "Content Updates"). You may obtain Content
Updates for each Software functionality which You have purchased and activated for use with the
Appliance for any period for which You have (i) purchased a subscription for Content Updates for such
Software functionality; (ii) entered into a support agreement that includes Content Updates for such
Software functionality; or (iii) otherwise separately acquired the right to obtain Content Updates for such
Software functionality. This license does not otherwise permit You to obtain and use Content Updates.
3. Limited Warranty:
Symantec warrants that the Software will perform on the Appliance in substantial compliance with the
written documentation accompanying the Appliance for a period of thirty (30) days from the date of
original purchase of the Appliance. Your sole remedy in the event of a breach of this warranty will be that
Symantec will, at its option, repair or replace any defective Software returned to Symantec within the
warranty period or refund the money You paid for the Appliance.
Symantec warrants that the hardware component of the Appliance (the “Hardware”) shall be free from
defects in material and workmanship under normal use and service and substantially conform to the
written documentation accompanying the Appliance for a period of three hundred sixty-five (365) days
from the date of original purchase of the Appliance. Your sole remedy in the event of a breach of this
warranty will be that Symantec will, at its option, repair or replace any defective Hardware returned to
Symantec within the warranty period or refund the money You paid for the Appliance.
The warranties contained in this agreement will not apply to any Software or Hardware which:
A. ________________ has been altered, supplemented, upgraded or modified in any way; or
B. ________________ has been repaired except by Symantec or its designee.
Additionally, the warranties contained in this agreement do not apply to repair or replacement caused or
necessitated by: (i) events occurring after risk of loss passes to You such as loss or damage during
shipment; (ii) acts of God including without limitation natural acts such as fire, flood, wind earthquake,
lightning or similar disaster; (iii) improper use, environment, installation or electrical supply, improper
maintenance, or any other misuse, abuse or mishandling; (iv) governmental actions or inactions; (v) strikes
or work stoppages; (vi) Your failure to follow applicable use or operations instructions or manuals; (vii)
Your failure to implement, or to allow Symantec or its designee to implement, any corrections or
modifications to the Appliance made available to You by Symantec; or (viii) such other events outside
Symantec’s reasonable control.
Upon discovery of any failure of the Hardware, or component thereof, to conform to the applicable
warranty during the applicable warranty period, You are required to contact us within ten (10) days after
such failure and seek a return material authorization (“RMA”) number. Symantec will promptly issue the
