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if it has all the report settings out of compliance. When only one report setting is 
out of compliance, the computer is not reported.  

The Power Scheme Settings report shows incorrectly all the current power 
settings in case at least one report setting is set to Any.  

2011040  

Performance issues while running reports.  

  

Real-Time System Manager 

Build number 7.0.1820  

 

The new features of this release are as follows: 

 

Support for the Intel AMT 6.0 KVM feature

 

Keyboard, Video and Mouse (KVM) capability enables remote control of an Intel AMT system 
using a remote keyboard and mouse and viewing the managed system’s screen output at a 
remote monitor. You can use the 

Remote Control

 page in the 

Real-Time

 view to start a remote 

control session.  

 

The following are the issues that were fixed in the MR1 of Real-Time System Manager 7.0 SP2.  

Table 1-13 

Fixed issues in Real-Time System Manager 

Issue  

Internal ID  

Sometimes applying event filters on Broadcom DASH client can fail.  

  

ServiceDesk 

Build number 7.0.1360  

The new features of this release are as follows: 

 

Incident close codes are stored as editable application properties.

 

ServiceDesk contains a set of predefined close codes that are used when an incident is resolved. 
Previously, application close codes were stored in the SD.IncidentManagementProcess project. 
Now they are stored as application properties, which you can edit more easily.  

 

Incidents that were postponed can be reopened before the postponement date.

 

When you postpone an incident by scheduling it for a later date, it is placed on hold and cannot 
be worked until the postponement date arrives. A new action on the incident's 

Process View

 

page lets you reopen a postponed incident before that date. The 

Remove From Hold

 option 

appears only on the incidents that have been postponed.  

Summary of Contents for ALTIRIS IT MANAGEMENT SUITE 7.0 MR1 - S V1.0

Page 1: ...ated suite for reducing the cost and complexity of owning and managing corporate IT assets including desktops laptops thin clients servers and heterogeneous platforms including Windows UNIX Linux and Mac to promote effective service delivery IT Management Suite is a collection of solutions and components that run on the Symantec Management Platform For more information about the solutions and comp...

Page 2: ...te that upgrading from ITMS 6 x to ITMS 7 0 MR1 is not supported Upgrading the Symantec Management Agent on managed computers After installing MR1 you must make sure that all managed computers have the latest version of the Symantec Management Agent You do this by enabling the policy to upgrade the Symantec Management Agent To upgrade the Symantec Management Agent on managed computers 1 In the Sym...

Page 3: ...Fixed issues in Asset Management Solution Issue Internal ID When you add a new schedule for the Assets that have attached devices with different owners task on the New Schedule dialog box the string Data is not localized 1931617 The bulk editing of the Covered Hardware is missing on the Lease Schedule page 1955473 In the Symantec Management Console in the Manage menu the Asset Manager cannot see t...

Page 4: ...alled you need to back up the default profile before you install MR1 This is needed because MR1 overwrites the default profile during installation To back up the default profile 1 In the Symantec Management Console on the Home menu click Service and Asset Management Barcode 2 In the left pane under Barcode Solution expand the Synchronization Profiles folder 3 Right click Default and click Export 4...

Page 5: ... to know in Deployment Solution Things to know Internal ID During initial install of Deployment Solution 7 1 the PXE services are installed but not started After the install it is up to the administrator to go into services start the service and change its properties from Manual to Automatic every time the computer reboots However after you upgrade to MR1 that service is stopped and its property i...

Page 6: ...altiris as the default password Scripted OS Install task of all other Windows versions uses password as the default password 1954197 The Preboot Configuration policy page lists Solaris pre boot as Linux 1991513 When the Deployment Portal page is opened remotely not on Notification Server then in some cases it fails to load 1993672 The tokens that are normally used in an answer file are not replace...

Page 7: ...sues that were fixed in the MR1 of Inventory Solution 7 0 SP2 Table 1 7 Fixed issues in Inventory Solution Issue Internal ID The count of the not reporting computers on the How current is my computer Inventory Web part is different from the count on the drill down 2013677 Some filter parameters that are present on the Add or Remove Programs Search report page are not used in the report SQL query 1...

Page 8: ...this release are as follows Out of Band Management Component installs Intel SCS 5 3 Intel SCS 5 3 resolves issues with wireless Intel AMT 6 0 computers The following are things to know about in this release Table 1 8 Things to know in Out of Band Management Component Things to know Internal ID Out of Band Management Component MR1 includes an update for OOB Site Service To upgrade OOB Site Service ...

Page 9: ... fails if proxy is used 1975814 Processor load on the SQL server is 100 when Policy Refresh is in progress with 260 enabled policies 1985801 The Patch Management Import task fails to load the PMImport file 1989163 Upgrading to Patch Management Solution 7 0 SP2 causes custom targets in the Software Update policies to revert to the default Resource Target without disabling the policy 1992267 Not all...

Page 10: ...f Real Time System Manager 7 0 SP2 Table 1 13 Fixed issues in Real Time System Manager Issue Internal ID Sometimes applying event filters on Broadcom DASH client can fail ServiceDesk Build number 7 0 1360 The new features of this release are as follows Incident close codes are stored as editable application properties ServiceDesk contains a set of predefined close codes that are used when an incid...

Page 11: ...ier scanning of the entries It is possible to select specific Organization Units to import during the initial Active Directory synchronization The following are the issues that were fixed in ServiceDesk Table 1 14 Fixed issues in ServiceDesk Issue Internal ID On the Subtasks page the text Return Incident On Completion at the option is unclear 1859545 Blacklisting the sender of an incident email ca...

Page 12: ...anagement Solution Agent for Windows Upgrade policy in the Symantec Management Console The following are the issues that were fixed in the MR1 of Software Management Solution 7 0 SP2 Table 1 16 Fixed issues in Software Management Solution Issue Internal ID Old version of Software Virtualization Agent is shipped in Software Management Solution 7 0 SP2 1872523 Software Compliance reports don t show ...

Page 13: ...ware Delivery policy does not save properly if the box is unchecked 2010118 On the Managed Delivery Settings page on the Run tab the value 1 hour for the option Allow user to defer action up to is not correctly saved 2012066 On the Managed Delivery Settings page on the Run tab the time measure units drop down list for the option Terminate after is not grayed out when the value 0 is selected 201676...

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