Installation and Upgrade
New Installation
You can install this product by using the Symantec Installation Manager. If you do a new install of ITMS
or any of the components, the MR1 version is installed.
For more information, see
Installing the Symantec Management Platform products
(knowledge base
article
45732
).
Upgrade
You can upgrade this product from ITMS 7.0 version if you run the Symantec Installation Manager.
In the Symantec Installation Manager, on the
Product Updates
page, you see all available MRs for all the
components of IT Management Suite. Installing MRs is optional. You can choose to install one or more
MRs. If you select the ITMS product, all component MRs are installed.
Note, that upgrading from ITMS 6.x to ITMS 7.0 MR1 is not supported.
Upgrading the Symantec Management Agent
on managed computers
After installing MR1, you must make sure that all managed computers have the latest version of the
Symantec Management Agent. You do this by enabling the policy to upgrade the Symantec
Management Agent.
To upgrade the Symantec Management Agent on managed computers
1.
In the Symantec Management Console, do one of the following:
On the Actions menu, click
Agents/Plug-ins > Rollout Agents/Plug-ins
.
On the Settings menu, click
All Settings
. In the left pane, click
Agents/Plug-ins
.
2.
In the left pane, click
Altiris Agent
.
3.
Click
Windows
.
4.
Click the
Altiris Agent for Windows - Upgrade
policy.
5.
On the plug-in upgrade page, turn on the policy. At the upper right of the page, click the colored
circle, and then click
On
.
6.
Click
Save changes
.
7.
Repeat for the
UNIX/Linux/Mac
agent.
