A router or firewall can filter traffic to the Access Server. If this functionality
occurs, you need to open the corresponding ports on the router or firewall to
enable the incoming connections. For more information about mapping the ports
on your device, see the documentation for the router or firewall.
When a pcAnywhere host docks, it registers its name and IP address with the
Access Server. The host then waits for an incoming connection from a remote.
When a host is docked, it is bound to the Access Server. The host can accept the
connections that come through the Access Server only. Docked hosts are not
included in the pcAnywhere host discovery lists.
Remote users must connect to the Access Server to view and connect to a docked
host. To connect to a docked host, remote users first must connect to the Access
Server. They can then browse the list of available hosts and select the one to which
they want to connect.
A pcAnywhere remote computer can connect to a host through the Access Server.
When that happens, the Access Server proxies all of the data that is exchanged
between the host and remote computers. It also records statistics during the
session. Either the host, the remote user, or the Access Server administrator can
end a session. At the end of a session, the remote is disconnected. The host re-docks
to the Access Server, unless the host is configured to cancel at the end of a session.
See
“Docking a pcAnywhere host to the Access Server”
on page 57.
See
“Connecting to a host through the Access Server”
on page 58.
About Access Server security
You must set up a user password for the Access Server when you install the
product. You can change the password through the Access Server Manager.
Symantec Management Console users must also supply user credentials to log on
to the pcAnywhere host. The authentication process is handled through the caller
properties that are configured on the pcAnywhere host. Symantec pcAnywhere
uses symmetric encryption to encrypt the exchange of the logon credentials
between the console and the host.
The Access Server is a bridge between the console computer and the host computer.
It performs no data encryption or authentication. Both users set their own
encryption levels and settings when they configure their connection item
properties in pcAnywhere.
You can create host groups to control access to the Access Server. You can
configure the Access Server to accept docking requests only from the hosts that
are configured to join a group. These groups must already be configured on the
Access Server. You can also control access by blocking console connections from
specific IP addresses.
43
Managing Access Server
About Access Server security
Summary of Contents for PC ANYWHERE SOLUTION V 12.5
Page 1: ...Symantec pcAnywhere Solution User Guide Version 12 5 ...
Page 3: ...Symantec Corporation 20330 Stevens Creek Blvd Cupertino CA 95014 http www symantec com ...
Page 14: ...Introducing pcA Solution Platform differences 14 ...
Page 36: ...Establishing remote connections Ending a remote control session 36 ...
Page 60: ...Managing Access Server Manually connecting to a host computer 60 ...
