Symbol iPOS 3100, Product Reference Manual

Page 1: ...iPOS 3100 Product Reference Guide ...

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Page 3: ...iPOS 3100 Product Reference Guide 72 61359 01 Revision A August 2003 ...

Page 4: ...ork from a licensed program or use a licensed program in a network without written permission from Symbol The user agrees to maintain Symbol s copyright notice on the licensed programs delivered hereunder and to include the same on any authorized copies it makes in whole or in part The user agrees not to decompile disassemble decode or reverse engineer any licensed program delivered to the user or...

Page 5: ...f the iPOS 3100 1 2 Installing the iPOS 3100 System 1 3 System Requirements 1 3 Connecting the iPOS 3100 1 3 Installing the Screen Guard 1 6 Replacing the Screen Guard 1 7 Mounting the iPOS 3100 1 8 Cleaning the iPOS 3100 1 8 Chapter 2 Configuring the iPOS 3100 Introduction 2 1 iPOS 3100 Setup Menu 2 2 iPOS 3100 Test Menu 2 3 Chapter 3 iPOS 3100 Software Suite Introduction 3 1 posBuilder 3 1 ...

Page 6: ...iv iPOS 3100 Product Reference Guide Appendix A Technical Specifications Index ...

Page 7: ...s of the terminal and describes how to connect the terminal Chapter 2 Configuring the iPOS 3100 describes how to customize terminal setup and test terminal functions Chapter 3 iPOS 3100 Software Suite provides information on the iPOS 3100 Software Suite which allows developers to integrate the iPOS 3100 into store payment systems Appendix A Technical Specifications provides specification informati...

Page 8: ...vice Information If you have a problem with your equipment contact the Symbol Support Center If your problem cannot be resolved over the phone you may need to return your equipment for servicing If that is necessary you will be given special directions Note Symbol Technologies is not responsible for any damages incurred during shipment if the approved shipping container is not used Shipping the un...

Page 9: ...stria Österreich Symbol Technologies Austria GmbH Prinz Eugen Strasse 70 2 Haus 1040 Vienna Austria 01 5055794 0 Inside Austria 43 1 5055794 0 Outside Austria Denmark Danmark Symbol Technologies AS Dr Neergaardsvej 3 2970 Hørsholm 7020 1718 Inside Denmark 45 7020 1718 Outside Denmark Europe Mid East Distributor Operations Contact your local distributor or call 44 118 945 7360 Finland Suomi Oy Symb...

Page 10: ...0 Mexico City DF Mexico 5 520 1835 Inside Mexico 52 5 520 1835 Outside Mexico Netherlands Nederland Symbol Technologies Kerkplein 2 7051 CX Postbus 24 7050 AA Varsseveld Netherlands 315 271700 Inside Netherlands 31 315 271700 Outside Netherlands Norway Norge Symbol s registered and mailing address Symbol Technologies Norway Hoybratenveien 35 C N 1055 OSLO Norway Symbol s repair depot and shipping ...

Page 11: ... version of this guide go to http www symbol com manuals Sweden Sverige Letter address Symbol Technologies AB Box 1354 S 171 26 SOLNA Sweden Visit shipping address Symbol Technologies AB Solna Strandväg 78 S 171 54 SOLNA Sweden Switchboard 08 445 29 00 domestic Call Center 46 8 445 29 29 international Support E Mail Sweden Support se symbol com ...

Page 12: ...x iPOS 3100 Product Reference Guide ...

Page 13: ... Pressure sensitive touchpad with protective screen guard Electronic signature capture and virtual PIN pad 3 Track Magnetic Stripe Reader MSR for credit and debit card reading 512KB RAM and 512KB Flash memory RS 232 and RS 485 IBM Tailgate connectivity Advanced signature compression capability Support for peripherals such as Smart Card modules check readers printers and scanners iPOS 3100 Software...

Page 14: ...1 2 iPOS 3100 Product Reference Guide Parts of the iPOS 3100 Figure 1 1 Parts of the iPOS 3100 Touchpad Stylus Magnetic Stripe Reader 15 Pin RS 232 RS 485 Port ...

Page 15: ...cable is connected The passthrough configuration allows a secondary or auxiliary RS 232 peripheral to connect to the host through the iPOS 3100 RS 232 Installation To install the iPOS 3100 in an RS 232 configuration 1 Shut off power on the POS host device 2 Plug the serial cable s 15 pin connector HDB15 into the serial port on the back of the iPOS 3100 3 Plug the serial cable s 9 pin connector DB9...

Page 16: ...0 autoconfigures to RS 232 Figure 1 2 RS 232 Configurations iPOS 3100 AC Power Adapter Male Connector HDB15 Connector DB9 Connector Host Device RS 232 Configuration RS 232 Passthrough Configuration iPOS 3100 AC Power Adapter Male Connector HDB15 Connector Host Device DB9 Connectors ...

Page 17: ...tion 1 Shut off power on the POS host device 2 Plug the serial cable s 15 pin connector HDB15 into the serial port on the back of the iPOS 3100 3 Plug the SDL connector into the port on the POS host device Figure 1 3 RS 485 Configuration iPOS 3100 SDL Connector HDB15 Connector Host Device ...

Page 18: ... power from the iPOS 3100 2 Clean the surface of the terminal and touchscreen using a cloth dampened with non abrasive glass cleaner Do not spray liquid directly onto the terminal Wait until the terminal and glass are completely dry 3 On the back of the screen guard remove the paper adhesive guard Figure 1 4 Removing Adhesive from Screen Guard 4 Place the adhesive side down onto the graphical scre...

Page 19: ...ce the screen guard carefully remove the worn guard from the terminal by peeling from the upper left corner of the guard Do not remove the graphical screen overlay underneath the guard Figure 1 6 Removing Screen Guard Follow the procedure in Installing the Screen Guard to install the new screen guard ...

Page 20: ...p 1 Attach the mounting plate to the table surface using the 3 bolts nuts and washers Leave approximately to inch between the washer and the bolt head 2 Position the holes on the bottom of the iPOS 3100 over the bolt heads and slide to secure Figure 1 7 Mounting the iPOS 3100 Cleaning the iPOS 3100 To clean the terminal use a soft cotton cloth lightly dampened with isopropyl alcohol to remove ink ...

Page 21: ... the iPOS 3100 Introduction This chapter describes how to use the iPOS 3100 setup menu to adjust sound and brightness set the time calibrate the screen and download new firmware and how to test the functionality of the terminal ...

Page 22: ...t RS 232 auxiliary port Tap Accept or Cancel to return to the Setup Menu Note If changing the RS 485 address exit the Setup Menu turn the iPOS 3100 off then back on to execute the change RS 485 with address of 68 Time Adjust the analog clock by increasing or decreasing the hours and minutes To set seconds to zero tap the zero button then Done 12 00 Lock Enter a password to prevent other users from...

Page 23: ...ap Enter or Cancel to return to the Test Menu Pad Test the touchpad by drawing or writing on the Pad screen Tap Quit to return to the Test Menu AMT Enter a number on the Amount page Tap Clear to delete all digits entered or Undo to erase the last digit Tap Enter or Cancel to return to the Test Menu MSR Swipe a magnetic card to display track information on the MSR page Touch the pad to return to th...

Page 24: ...2 4 iPOS 3100 Product Reference Guide ...

Page 25: ...ee the JPOS Online Reference System available at http devzone symbol com IBM 4690 SDK The IBM 4690 SDK development tool includes C BASIC libraries and utility software for signature capture debit credit transaction and graphics display in an IBM 4690 OS environment For more information see the IBM 4690 SDK Online Reference System available at http devzone symbol com OPOS The OPOS development tool ...

Page 26: ...s a combination PC host and client device developer s tookit for the iPOS 3100 and is used to develop script running on the client device or host applications such as debit credit signature capture PIN entry advertising and surveys For more information see the posDesigner Online Reference System available at http devzone symbol com posVisual This visual development environment is used in conjuncti...

Page 27: ...5 in W 5 7 in diagonal 114 3 mm L x 88 9 mm W 144 8 mm diagonal LCD Resolution 320 L x 240 W pixels Touchpad Resolution 1024 x 1024 x y coordinates 207 Hori x 286 Ver dpi Power Requirements 370 mA 12 VDC regulated Power Source 12V DC regulated Domestic 120V AC input 12V DC regulated from ECR 12V DC 1A rating Universal Power Adapter Terminal Interface One RS 232 port one RS 232 passthrough one RS 4...

Page 28: ...ional posBuilder Software Development Tool Operating systems supported DOS Windows 98 2000 and NT 3 51 or higher IBM 4690 Formats supported BMP Object tools Support for VBX ActiveX and OPOS Onboard compression 7 1 standard decompression required at host Regulatory Electrical Safety CE UL EMI RFI FCC Class A Table A 1 Technical Specifications continued Item Description ...

Page 29: ...ration 2 2 host 2 2 setup menu 2 2 sound 2 2 time 2 2 connecting 1 3 RS 232 1 3 RS 485 1 5 contacting Symbol vi D development kit 3 1 dimensions A 1 downloading firmware 2 2 F features 1 1 H host device 1 3 configuring 2 2 I installing mounting 1 8 RS 232 connection 1 3 RS 485 connection 1 5 screen guard 1 6 L LCD A 1 brightness 2 2 M magnetic stripe reader 1 1 A 1 illustration 1 2 testing 2 3 mem...

Page 30: ...ormation vi setting up 1 3 mounting 1 8 RS 232 connection 1 3 RS 485 connection 1 5 screen guard 1 6 setup menu 2 2 brightness 2 2 calibration 2 2 host 2 2 sound 2 2 test menu 2 3 audio 2 3 MSR 2 3 PIN 2 3 signature 2 3 touchpad 2 3 time 2 2 signature testing pad 2 3 software suite 3 1 posBuilder 3 1 A 2 sound configuring 2 2 specifications A 1 Symbol support center vi system requirements 1 3 T te...

Page 31: ...r were you with this product before using this manual Did this manual meet your needs If not please explain ___________________________________________________________ ___________________________________________________________ What topics need to be added to the index if applicable ___________________________________________________________ ________________________________________________________...

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Page 34: ...2 72 61359 01 Revision A August 2003 Symbol Technologies Inc One Symbol Plaza Holtsville N Y 11742 1300 http www symbol com manuals iPOS 3100 Product Reference Guide ...