MC9000-K/S with Windows
®
Mobile 2003 Software for Pocket PCs PRG
15-14
Vehicle Cradle
Cable Adapter Module
Table 15-7. Troubleshooting The Vehicle Cradle
Symptom
Possible Cause
Action
Mobile computer battery
charging LED does not light.
Cradle is not receiving power.
Ensure the power input cable is securely connected
to the cradle’s power port.
Mobile computer’s battery is
not recharging.
Mobile computer was removed from
the cradle too soon.
Replace the mobile computer in the cradle.
If the mobile computer’s battery pack is fully
depleted, it can take four hours to fully recharge the
battery.
Battery is faulty.
Replace the battery.
Mobile computer was not placed
correctly in the cradle.
Remove the mobile computer from the cradle, and
re-insert correctly.
If the battery still does not charge, contact
Customer Support.
The mobile computer battery charging LED blinks
amber when the mobile computer is correctly
inserted and is charging.
No data was transmitted, or
transmitted data was
incomplete.
Mobile computer was removed from
the cradle during communication.
Replace the mobile computer in the cradle and
retransmit.
The external device required a null
modem cable, which was not used.
Retransmit using a null modem cable.
Incorrect cable configuration.
See the System Administrator.
Table 15-8. Troubleshooting The Cable Adapter Module
Symptom
Possible Cause
Action
Mobile computer
battery is not charging.
Mobile computer was removed
from CAM or CAM was unplugged
from AC power too soon.
Ensure CAM is receiving power. Ensure mobile computer
is attached correctly. Confirm main battery is charging
under
Start - Settings - System - Power
. If a mobile
computer battery is fully depleted, it can take up to four
hours to fully recharge a battery (if the mobile computer is
off and longer if the mobile computer is operating).
Battery is faulty.
Verify that other batteries charge properly. If so, replace
the faulty battery.
The mobile computer is not fully
attached to the CAM.
Detach and re-attach the CAM to the mobile computer,
ensuring it is firmly connected.
Summary of Contents for MC9000-K/S
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