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QUICK START GUIDE:
T-10 Glass Touchscreen
The Symetrix Limited Warranty
By using Symetrix products, the Buyer agrees to be bound by the terms of
this Symetrix Limited Warranty. Buyers should not use Symetrix products
until the terms of this warranty have been read.
What is Covered by this Warranty:
Symetrix, Inc. expressly warrants that the product will be free from defects
in material and workmanship for five (5) years from the date the product
is shipped from the Symetrix factory. Symetrix’s obligations under this
warranty will be limited to repairing, replacing, or partially crediting original
purchase price at Symetrix’s option, the part or parts of the product which
prove defective in material or workmanship within the warranty period
provided that the Buyer gives Symetrix prompt notice of any defect or failure
and satisfactory proof thereof. Symetrix may, at its option, require proof of
the original date of purchase (copy of original authorized Symetrix Dealer’s
or Distributor’s invoice). Final determination of warranty coverage lies
solely with Symetrix. This Symetrix product is designed and manufactured
for use in professional audio systems and is not intended for other usage.
With respect to products purchased by consumers for personal, family, or
household use,
Symetrix expressly disclaims all implied warranties,
including, but not limited to, warranties of merchantability and fitness
for a particular purpose.
This limited warranty, with all terms, conditions
and disclaimers set forth herein, shall extend to the original purchaser and
anyone who purchases the product within the specified warranty period
from an authorized Symetrix Dealer or Distributor. This limited warranty
gives the Buyer certain rights. The Buyer may have additional rights
provided by applicable law.
What is not Covered by this Warranty:
This warranty does not apply to any non-Symetrix branded hardware
products or any software even if packaged or sold with Symetrix Products.
Symetrix does not authorize any third party, including any dealer or
sales representative, to assume any liability or make any additional
warranties or representations regarding this product information on
behalf of Symetrix.
This warranty also does not apply to the following:
1. Damage caused by improper use, care, or maintenance or failure to
follow the instructions contained in the Quick Start Guide or Help File.
2. Symetrix product that has been modified. Symetrix will not perform
repairs on modified units.
3. Symetrix software. Some Symetrix products contain embedded software
or apps and may also be accompanied by control software intended to
be run on a personal computer.
4. Damage caused by accident, abuse, misuse, exposure to liquids, fire,
earthquake, acts of God, or other external causes.
5. Damage caused by improper or unauthorized repair of a unit.
Only Symetrix technicians and Symetrix international distributors are
authorized to repair Symetrix products.
6. Cosmetic damage, including but not limited to scratches and dents,
unless failure has occurred due to a defect in materials or workmanship
within the warranty period.
7. Conditions caused by normal wear and tear or otherwise due to the
normal aging of Symetrix products.
8. Damage caused by use with another product.
9. Product on which any serial number has been removed,
altered or defaced.
10. Product that isn’t sold by an authorized Symetrix Dealer or Distributor.
Buyer Responsibilities:
Symetrix recommends the Buyer make backup copies of site files before
having a unit serviced. During service it is possible that the site file will be
erased. In such an event, Symetrix is not responsible for the loss or the
time it takes to reprogram the site file.
Legal Disclaimers and Exclusion of other
Warranties:
The foregoing warranties are in lieu of all other warranties, whether oral,
written, express, implied or statutory. Symetrix, Inc. expressly disclaims
any IMPLIED warranties, including fitness for a particular purpose or
merchantability. Symetrix’s warranty obligation and Buyer’s remedies
hereunder are SOLELY and exclusively as stated herein.
Limitation of Liability:
The total liability of Symetrix on any claim, whether in contract, tort
(including negligence) or otherwise arising out of, connected with,
or resulting from the manufacture, sale, delivery, resale, repair,
replacement or use of any product will not exceed the retail price
of the product or any part thereof which gives rise to the claim. In
no event will Symetrix be liable for any incidental or consequential
damages including but not limited to damage for loss of revenue, cost
of capital, claims of Buyers for service interruptions or failure to supply,
and costs and expenses incurred in connection with labor, overhead,
transportation, installation or removal of products, substitute facilities or
supply houses.
Servicing a Symetrix Product:
The remedies set forth herein shall be the Buyer’s sole and exclusive
remedies with respect to any defective product. No repair or
replacement of any product or part thereof will extend the applicable
warranty period for the entire product. The specific warranty for any
repair will extend for a period of 90 days following the repair or the
remainder of the warranty period for the product, whichever is longer.
Residents of the United States may contact the Symetrix Technical
Support Department for a Return Authorization (RA) number and
additional in-warranty or out-of-warranty repair information.
If a Symetrix product requires repair services outside of the United
States please contact the local Symetrix dealer or distributor for
instructions on how to obtain service.
Products may be returned by Buyer only after a Return
Authorization number (RA) has been obtained from Symetrix.
Buyer will prepay all freight charges to return the product to the
Symetrix factory. Symetrix reserves the right to inspect any products
which may be the subject of any warranty claim before repair or
replacement is carried out. Products repaired under warranty will be
returned freight prepaid via commercial carrier by Symetrix, to any
location within the continental United States. Outside the continental
United States, products will be returned freight collect.
www.symetrix.co
| +1.425.778.7728
PN 53-0088 Rev A 05/22
