15 | Voyager
TROUBLESHOOTING
UNIT
TROUBLESHOOTING
ERROR CODE
SOURCE
SOLUTION
Table does not
move
No power supply
Plug in the power cord or check the connection
on the control box
No connection or a loose
connection to the drives
Verify the plug connections of the motor cable
to the control box
No connection or a loose
connection to the handswitch
Verify the plug connections of the motor cable
to the control box
Max lifting capacity
is exceeded
Reduce the weight or load on the desktop
Replace the handset
Max time limit is exceeded
Control is activated automatically after approx. 9 minutes
Defective drive
Contact customer service
Defective control box
Contact customer service
Handset is defective
Contact customer service
Defective drive
Table moves
down at a
slow rate
Control box expects
new reset
Reset control box. (See page 14)
During operation,
tables moves at
a slow rate
Max lifting capacity
is exceeded
Reduce weight
Table moves
on one side only
briefly and then
stops
No connection or a loose
connection to the drives
Verify the plug connections of the motor cable
to the control box and reset the control box
