Glossary
190
Synapse SB67035 Deskset User’s Guide
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paging zone:
A set of extensions that can be paged as a group.
park:
A form of hold that allows held calls to be retrieved by a user at any Synapse
extension.
Park List:
The list of parked calls. A user at any Synapse extension can retrieve a parked
call from the Park List.
Personal list:
A private list of names and phone numbers available to only a single
extension (referred to as “Personal Directory” on the WebUI).
Pilot Number:
Usually the company’s main telephone number.
POTS (Plain Old Telephone Service):
Basic telephone operation. The ability to make and
receive phone calls.
predial:
Enter digits before going off hook to make a call.
PSTN (Public Switched Telephone Network):
The world’s telephone network.
Quick Dial:
Provides two-touch dialing for frequently called phone numbers.
quota:
The maximum recording time for a Group Mailbox.
reboot:
Restart a device.
Redial:
Accesses the log of outgoing calls.
Remote site:
A Synapse site in another location that is linked to your office through a
SIP Gateway. You can call remote Desksets by dialing their extension number. You can
also make long-distance calls through a remote site as if you were dialing a local call.
Depending on your system configuration, you may need to dial a prefix such as 9 to make
remote site calls. Consult your system administrator.
RF (radio frequency):
The communication channel for most cordless headsets.
ring group:
Groups of extensions configured by the system administrator to all ring in a
predetermined pattern within the group when calls come in for that group.
router:
An electronic device that connects two or more other electronic devices to each
other, allowing them to communicate.
single-zone paging:
Paging to a single set of overhead loudspeakers. All speakers
transmit the same announcement simultaneously.
SIP:
Session Initiation Protocol, a signaling protocol used for voice and video
communications over the Internet.
soft key:
The Synapse Desksets feature keys below the LCD screen. The bottom of the
LCD displays the appropriate label for each key as the function of the key changes.
standby time:
The amount of time that a cordless headset can sit idle out of its charger
while still capable of operating normally.
subscriber:
A user who can access messages in a Group Mailbox.
supervised transfer:
Occurs when you communicate with the transfer recipient before
completing a transferred call.
switch:
A network switch links electronic devices. The switch processes and routes data
flexibly, allowing more data to be handled without error.
