Outgoing Calls
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Synapse SB67035 Deskset User’s Guide
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Calling a Busy Extension
If you call an extension that is on a call or busy, your Deskset displays an Extension Status
screen, shown in Figure 14. The Extension Status screen notifies you that the other party
may not be available to answer your call. When the Extension Status screen appears, you
can choose to call the other Deskset anyway, or go directly to the Deskset’s voicemail.
If the person you are calling is on an active call or is paging, the Extension Status reads
on a call
.
If the other extension has Do Not Disturb ON, the Extension Status reads
Busy
.
Figure 14. Extension Status Screens
When the Extension Status screen appears, you can press:
to call the other extension. Your incoming call appears on the other
Deskset’s screen.
to go directly to the other extension’s Personal Mailbox. If you leave
a message, the other extension displays a New Message notification on the
Deskset Idle screen.
CANCEL
or hang up using the handset or
SPEAKER
key to return your Deskset
to the previous screen.
The Extension Status screen applies to internal calls in Call Appearance mode
only.
Amy Lee
is on a call
Continue
Go Vmail
Quick
Dial
Extension Status
Press Continue to call the Extension or
Go Vmail to go to voicemail.
Amy Lee
is Busy
Continue
Go Vmail
Quick
Dial
Extension Status
Press Continue to call the Extension or
Go Vmail to go to voicemail.
Extension with Active Call or Paging
Extension with DND ON
Continue
Go Vmail
