Call Management
54
Synapse SB67035 Deskset User’s Guide
Back to Contents
Transferring a Call in Line Appearance Mode
You can transfer an active call to:
an internal extension
an external number, if this function has been enabled by your system
administrator
another extension‘s voicemail, Group Mailbox, or your Personal mailbox
an Auto Attendant.
To transfer a call:
1. Press
f
rom the active call screen
.
The call
is automatically put on hold and
the Transfer Setup screen appears.
2. Select a transfer target. You can:
press the Intercom key and dial an extension number.
press an available Line key and dial an external number. Depending on your
system configuration, transferring calls to an outside line may be disabled.
call a number from a list. For example, press
and select an extension to
call.
take a held call off hold or press
to retrieve a held call.
transfer the call directly to voicemail by pressing
. The
Transfer to
Voicemail
screen appears, on which you can press:
to select an extension‘s Personal Mailbox.
to select a Group Mailbox (if available).
to transfer the call to your Personal mailbox.
Transfer
12:30PM Thu Feb 25 2010
232-555-0176 Awaiting Transfer
Make a call, retrieve a call, or choose
transfer destination from a list.
Quick
Dial
HoldList
ExtList
Vmail
AutoAtt
ExtList
HoldList
Vmail
VMList
MBList
Personal