Synectix VMS Lite
22
In the above example, the Main greeting is at Level 1, the Audiotext message number 5
is considered as Level 2 and messages 2, 7, 8 & 12 are Level 3 messages. An Audiotext
message may be repeated within the options for the same digit as well as across other
digits.
Operator digit is excluded from the list of digits available in Single Digit Plan.
Extensions and message numbers may not co-exist for a digit.
Edit:
To program the Single digit plan extensions, dial the required single digit and
then enter the extensions one by one. The extensions may be repeated for the same
digit as well as across digits. A maximum of 4 extensions are allowed for each digit.
Add the extensions one by one as the
Synectix VMS Lite
prompts with “Extension 1” or
“Extension 2” etc. To terminate, press #. The existing entries are always overwritten. A
maximum of 4 extensions or 6 message numbers following the first 9xx message entry
are allowed. The extensions may also be repeated to have the same call tried twice or
thrice or the message numbers repeated to have the same message played back for
different options.
To delete all the entries for a digit, press # when you listen to the prompt “Extension 1”.
To delete a particular extension or a message number, re-enter the desired ones and
press # at the end.
Review:
Synectix VMS Lite
plays the list of extensions or list of message numbers for
each digit.
1.3.3.5
Prompt Extension While Transferring
If this option is enabled, the
Synectix VMS Lite
plays the prompt “Please hold while
your call is transferred to <extension number>, when it transfers a call to that
extension. If the call is being transferred to an Extension-with-Mailbox and if the
Mailbox owner has recorded his/her Name and enabled it, the unit will play the name
instead of the extension number in the above prompt.
When you press 5 to select “Extension Prompting While Transferring” option,
Synectix
VMS Lite
prompts you with following sub-options:
Press 1 to Enable
Press 2 to Disable
You may enable or disable the option as required. If this option is disabled, the entire
prompt “Please hold…” will not be played back to the caller.
1.3.4
Distribution List
Distribution Lists are used for sharing or forwarding messages to multiple persons
(mailboxes). Each Distribution List is associated with a “Name” for the list and is
considered as created only when the name for it is recorded and saved by the Admin.
After Admin presses 4 to select the ‘Distribution List’ from ‘Program Parameters’,
Synectix VMS Lite
prompts the following options…
Summary of Contents for VMS Lite
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