EN 23
Troubleshooting
Here is what you should do if any
problems arise with your
, my
system:
If the me-, my elo- s system will not start:
Check the system's power cable; it
should be connected to the system and to
the wall outlet.
If light pulses are not emitted from the
cartridge:
Make sure that both sides of the
applicator have a cartridge or a
protective cap well inserted.
The green indicator next to the power
button should be on. If the indicator is
orange, this means that the system is
turned off. Press the power button to turn
the system on.
The white elo- s indicator on the
applicator should be continuously
illuminated. A flashing white indicator
means that the elo- s cartridge or
epilator/shaver cartridge or epilator
/shaver cap is not inserted correctly.
Re-insert the cartridge/cap.
The elo- s cartridge display on the base
unit's control panel should show an
indicator next to any of the percentage
values (100%, 80%, etc.) or a blinking
red light next to the empty indicator. If the
red Empty indicator is continuously lit, it is
time to insert a new
cartridge.
During treatment, make sure that the
RF delivery bars are in contact with your
skin and that you are touching the grip
sensors on the sides of the applicator.
Make sure that the Error indicator
(above the power button) is not
illuminated. If it is:
Turn the system off.
Unplug it from the wall electrical outlet.
Wait 1 minute
Reconnect the power cable to the
electrical outlet.
Turn the system back on.
If none of these suggested measures
seem to help, contact your local provider
for support.
