Q: A disc is stuck on the tray of the printer
A: Open the lid and press the power button. The printer tray will
slide out. Closing the lid will allow the tray to retract.
Q: When I open DiscDirect I get an error message saying the
DiscMaster drivers are not installed.
A: Verify the unit is plugged into the back of the PC.
A: Open up Device Manager. Click “View” in the tool bar and select
“Devices by connection”. Expand the first option available to you,
Microsoft ACPI Compliant System, and PCI Bus. From here, you will
need to expand the USB ports until you find the DiscMaster unit.
Update each driver with the one from the installation disc that
arrived with the unit.
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