PORTABLE
COLLARING SYSTEM
37
PLUS 115
13. T-DRILL STANDARD WARRANTY
T-Drill agrees to warrant to the original purchaser, that the Product is free from defects
in material and workmanship under normal use and service. The warranty period is:
(a) twelve (12) months from the date of taking-over, or (b) 2000 hours of operation
from the date of taking-over, or (c) eighteen (18) months from the date of delivery
to the Customer, whichever occurs first. For spare parts and packages for retrofit the
warranty period is 6 months from the date of delivery to the Customer. Warranty is not
transferable from the original purchaser to further owners.
Extended warranty shall be available only subject to separate written Service agreement
between T-Drill and the Customer.
In the event that the Customer wants to avail itself of this warranty, the Customer
shall complete the Warranty Claim Form and send it to T-Drill without delay, and in
any event within seven (7) days of the Customer being put on notice of the defect. The
Customer shall, immediately upon being put on notice of a defect in the Product, take all
reasonable steps to avoid aggravation of the defect or further damage to the Product.
In the event of a valid warranty claim, T-Drill shall, at its sole discretion, have the option
of repairing or replacing the relevant part or parts free of charge and supplying them to
the Customer. In such cases, replaced parts may be either new or factory refurbished, at
T-Drill’s discretion. Repair or replacement services shall be carried out by the Customer
at its own risk and expense. The Customer shall ensure that T-Drill or any third party
appointed by T-Drill have all necessary access to the Product in question. In no event
shall the Customer have a right to return any Product without the prior written consent
of T-Drill. The Customer acknowledges and agrees that the provisions of this warranty
constitute the sole and exclusive remedy available to it with regard to said defective
Products.
This warranty shall not extend to any Product which has been: (a) rendered in need of
repair due to normal wear and tear; (b) subjected to unusual physical or other stress
(e.g. from electricity, gas, water or compressed air), misuse, neglect, accident or abuse,
or damaged by any other external causes; (c) repaired or altered by any third party
or maintenance is carried out by other than T-Drill authorized service provider; (d)
improperly installed by any third party; (e) installed on foundations or in environmental
conditions which are not in accordance with specifications; (f) used or maintained in
violation of instructions furnished by T-Drill; (g) rendered defective due to materials,
components, use of other spare parts than T-Drill’s original spare parts, or design
provided by T-Drill; or (h) rendered defective or in need of repair due to any other cause
which is not under the control of T-Drill. The warranty does not cover defects which are
insignificant to the use of the Product, such as repair of superficial scratches. In addition
the warranty does not cover the adjustments or structural changes to the Product, nor
any per diem, traveling costs, freights or remuneration for out-of-operation days.
EXCEPT AS EXPRESSLY PROVIDED HEREIN, ALL WARRANTIES, CONDITIONS,
REPRESENTATIONS, INDEMNITIES AND GUARANTEES WITH RESPECT TO THE PRODUCT,
WHETHER EXPRESS OR IMPLIED, ARISING BY LAW, CUSTOM, PRIOR ORAL OR WRITTEN
STATEMENTS BY T-DRILL OR OTHERWISE (INCLUDING, BUT NOT LIMITED TO, ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE) ARE HEREBY
OVERRIDDEN, EXCLUDED AND DISCLAIMED.
