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Making Calls – Basic Functions

19

Step by Step

Call Forwarding

Using Variable Call Forwarding

You can immediately forward internal or external calls to different in-

ternal or external telephones (destinations). (External destinations re-

quire special configuration in the system.) 

>

:

Select and confirm.

or

qe

Enter the code.

:

Select and confirm.

or

>

:

or

>

:

or

e

 or 

f

 or 

g

Enter the code.

o

Enter the number of the telephone that is ringing.

:

Confirm.

Deactivating call forwarding:

>

:

Select and confirm.

or

re

Enter the code.

Special features must be taken into consideration if your tele-

phone operates with Octopus F IP-Netpackage (system net-

working via PC network) 

Æ

page 98!

Forwarding on?

1=all calls?

2=external calls only?

3=internal calls only?

Save?

Forwarding off?

When call forwarding is active, a special dial tone sounds 

when you lift the handset.
If DID DTMF is active (contact your service personnel), you 

can also forward calls to this destination. 

Destinations: fax = 870, DID = 871, fax DID = 872.
If you are a call forwarding destination, your display will show 

the station number or the name of the originator on the upper 

line and that of the caller on the lower line.

Summary of Contents for Octophon F key module

Page 1: ... Octopus F100 200 400 650 Octopus F IP Netpackage Octophon F20 Octophon F30 Octophon F40 Octophon F key module Operating Instructions ...

Page 2: ...ower fail switchover to emergency analogue phones is not available Never allow the telephone to come into contact with staining or aggressive liquids such as coffee tea juice or soft drinks For information on telephone maintenance Æ page 109 The information provided in this document contains merely general descriptions or characteristics of perfor mance which in case of actual use do not always ap...

Page 3: ...or the environment and human health It is a precondition for reuse and recycling of used electrical and electronic equipment For more detailed information about disposal of your old appliance please contact your city office waste disposal service the shop where you purchased the product or your sales repre sentative The statements quoted above are only fully valid for equipment which is installed ...

Page 4: ...peaker Speakerphone Mode 13 Switching to Speakerphone Mode 14 Switching to the Handset 14 Open Listening in the Room During a Call 14 Making Calls 15 Off Hook Dialing 15 On Hook Dialing 15 Ending the call 15 Redialing a Number 16 Turning the Microphone On and Off 17 Calling a Second Party Consultation Hold 18 Switching to the Party on Hold Toggle 18 Transferring a Call 18 Call Forwarding 19 Using ...

Page 5: ...ne 33 Dialing Making Calls 34 En Bloc Sending Correcting Numbers 34 Using a Caller List 35 Speed dial 36 Dialing a Number From the Internal Directory 38 Dialing from the Telephone Database LDAP 40 Using Mailboxes 42 Talking to Your Colleague With a Speaker Call 42 Talking to Your Colleague with Discreet Calling 42 Automatic Connection Setup Hotline 43 Reserve Trunk 43 Assigning a Station Number 43...

Page 6: ...t Monitor 65 Monitoring a Room 66 Trace Call Identifying Anonymous Callers 67 Locking the Telephone to Prevent Unauthorized Use 67 Locking Another Telephone to Prevent Unauthorized Use 68 Saving Your PIN 69 Using Other Functions 70 Sending a Message 70 Creating and Sending a Message 70 Displaying and Deleting Messages You Have Sent 71 Answering Retrieving Deleting Messages 71 Leaving an Advisory M...

Page 7: ... UCD 86 Team and Executive Secretary Functions With Trunk Keys 88 Using Trunk Keys 88 Answering Calls With Trunk Keys 89 Making Calls with Trunk Keys 89 Using a Trunk Key to Place a Call on Hold and Retrieve It Again 89 Switching Between Phone Calls on Multiple Trunks 90 MULAP Conference Release 90 Forwarding Calls on Lines 91 Using DSS Keys 93 Using DSS Keys to Answer Calls 93 Calling a Team Memb...

Page 8: ...vanced Options for Telephone Operation 103 Entering text via the keypad 103 Different Displays Octopus F900 Environment 104 Labeling Documentation and Accessories 106 Labeling Key Fields 106 Documentation 107 Accessories 108 Fixing Problems 109 Telephone Maintenance 109 Troubleshooting 109 Responding to Error Messages on the Screen 110 Contacts for Resolving Problems 111 Index 112 Overview of Func...

Page 9: ...ays 1 1 2 1 The name and model of your telephone are printed on the base Keys for telephone settings Iluminated Display 2 lines with 24 chars Keypad Handset Key for confirming a function Key field freely programmable keys Speaker for open listening and ring tones Fixed function key Release Microphone for speakerphone mode Keys for scrolling to functions Key field fixed function keys Program Servic...

Page 10: ...ne Press the key Press the illuminated key Press the flashing key The option appears on the screen Press the key to confirm your selection Search for an option Press the keys until the option appears on the screen Then press the key to confirm your selection Screen Displays Line 1 displays prompts or acknowledgment messages depending on the situation Line 2 displays functions that you can confirm ...

Page 11: ...t Via the Program Service Menu First press the Program Service key You then see a list of selection options such as 0 Reset services Æ page 75 Press the key Use to scroll to a function and press to execute it or rd Enter the code directly The Quick Reference Operating Instructions contain a list of codes However they are also displayed on screen along with the corre sponding function With Function...

Page 12: ... are programmed on trunk keys You can access all lines and can also conduct dif ferent calls simultaneously on multiple lines Another team function category includes the executive secretary functions which are configured by the service technician You can use executive and secre tary functions in addition to the basic and enhanced functions as well as other team func tions An executive secretary te...

Page 13: ...short tone beep every sixseconds The number or the name of the caller appears on the display Answering a Call With the Handset The telephone rings The caller appears on the screen n Lift the handset u or v Raise orlowerthevolume Keeppressingthekeyuntilthedesired vol ume is set Answering a Call with the Speaker Speakerphone Mode The telephone rings The caller appears on the screen Press the key The...

Page 14: ... key and replace the handset Then release the key and continue the call Switching to the Handset Precondition You are engaged in a call in speakerphone mode n and s Lift the handset Continue the call Open Listening in the Room During a Call You can let other people in the room join in on the call Let the other party know that you have turned on the speaker Precondition You are conducting a call wi...

Page 15: ...e and the station number Theotherpartyanswerswithspeaker n Lift the handset or On hook Use speakerphone mode not available with Octophon F20 Thecalledpartydoesnotansweroris busy Press the key The LED goes out Ending the call t Replace the handset or Press the key Speaker Your system may also be programmed so that you have to press the Internal key before you dial an internal number To call an exte...

Page 16: ...t dialed Press the key twice to dial the next to the last number dialed Press the key three times to dial the third to the last number dialed Displayinganddialingsavedstationnumbers Press the key Press the OK dialog key within two seconds to confirm your choice The next stored number is displayed Press the OK dialog key to confirm four selection Select and confirm Redial Redial Next Next Call If t...

Page 17: ... can also switch on the handsfree microphone to answer an announcement via the tele phone speaker speaker call Æ page 30 Precondition Youareconductingacall Themicrophoneisswitched on Press the key The LED lights up or Press the illuminated key The LED goes out or Select and confirm or or Press the key The LED lights up qif or rif Enter the code for on or off Speakerphone mode is not available with...

Page 18: ...athree partyconference Select and confirm or qg Press the key The LED lights up Enter the code The LED goes out Connectingtheotherparties toeachother Select and confirm Transferring a Call If the person you are speaking to wants to talk to another colleague of yours you can transfer the call that colleague Confirm o Enter the number of the party to which you want to transfer the call s Announce th...

Page 19: ...Select and confirm or re Enter the code Special features must be taken into consideration ifyour tele phone operates with Octopus F IP Netpackage system net working via PC network Æ page 98 Forwarding on 1 all calls 2 external calls only 3 internal calls only Save Forwarding off When call forwarding is active a special dial tone sounds when you lift the handset If DID DTMF is active contact your s...

Page 20: ...nd confirm or qhmi Enter the code o Enter the destination number Enter the internal station number for internal destinations Entertheexternal code andtheexternal stationnumber forexter nal destinations Confirm DeactivatingCallForwardingNoReply Press the key The LED lights up Select and confirm Select and confirm or rhmi Enter the code Confirm Program Service More features CFNR on Save entry Progra...

Page 21: ...d your phonelinetoyourhomephoneaf ter business hours Select and confirm or qjh Enter the code Select and confirm the line type you wish to use or or or e or f or g Enter the code o Enter your DID number o Enter the destination number without the external code Confirm Deactivatingcallforwarding Select and confirm or rjh Enter the code Confirm the displayed call forwarding type or e or f or g Enter ...

Page 22: ...the code Answering a Callback Precondition Acallback wassaved Yourtelephonerings Callback appears on the display n Lift the handset or Press the key The LED lights up You hear a ring tone Checking and Canceling a Saved Callback Select and confirm1 or ril Enter the code Selectthedisplayedfunctionandpressthe OK dialogkeytodisplay additional entries Deletingadisplayedentry Press the OK dialog key to ...

Page 23: ...Making Calls Basic Functions 23 Step by Step Endingcallbackdisplay Select and confirm or Press the key The LED goes out or Press the key The LED goes out Exit Program Service Speaker ...

Page 24: ...u save internal station numbers you can save a LED display SavewithLED thatsignalsvariousstatesÆ Page 56 Æ Page 93 You cannot program the second level if you saved a station number with LED display Press the key The LED lights up Select and confirm or qme Enter the code Press the key If the key is already in use its assignment appears on the screen If applicable Select and confirm to save the stat...

Page 25: ... which the number is saved If the station number is located on the second level first press Shift Exit Another key Clear key Simply press the key to dial a stored telephone number Æ page 25 You can do this while a call is in progress For information on display messages when saving station numbers Æ Page 110 You can also press the repertory dial key during a call This automatically sets up a consul...

Page 26: ...d confirm u or v To adjust the ring tone Keep pressing the keys until the desired tone is set Save Adjusting the Attention Ring Volume If you belong to a team that uses trunk keys the telephone can alert you to other calls in the team even when you are engaged in another call Æ page 94 You hear the attention ring u or v Press one of these keys while the phone is idle Select and confirm u or v To r...

Page 27: ...djusting the Receiving Volume During a Call You are engaged in a call u or v To raise or lower the volume Keep pressing the keys until the desired volume is set u or v simultaneously Save Adjusting the Display to a Comfortable Reading Angle Youcanswivelthedisplayunit Adjustthedisplayunitsothatyoucan clearly read the screen Display backlight When operating Octophon F40 e g when dialling a call numb...

Page 28: ...dle Select and confirm u or v Change the display contrast Press the key repeatedly until the de sired level is obtained Save Selecting the Language of Screen Prompts Press the key The LED lights up Confirm Confirm or qhl Enter the code Select the language you wish to use such as Spanish and press the OK dialog key to confirm Display contrast Program Service More features 48 Select language 15 Span...

Page 29: ...number of the telephone that is ringing enter it directly or Press the flashing key Rejecting Calls You can reject calls which you do not wish to take The call is then sig naled at another definable telephone contact your service personnel The telephone rings The caller is displayed Press the key If a call cannot be rejected your telephone will continue to ring The message Feature not available is...

Page 30: ...firm your selection and answer the call or Press the key and answer the call EnablingandDisablingHandsfreeAnswerback Select and confirm or or qmj or rmj Enter the code for on or off Speakerphone mode is not available with Octophon F20 Mute off Mute If handsfree answerback is enabled see below you do not need to switch on the microphone you can answer directly You can answer immediately in speakerp...

Page 31: ...tion Your telephone rings Confirm or If the Headset key has been configured Æ Page 55 Press the key The LED lights up Endingthecall Press the key or If the Headset key has been configured Æ Page 55 Press the key The LED goes out This function is not available with Octophon F20 Answer Release ...

Page 32: ... connected to the en trance telephone immediately or n Lift the handset after more than thirty seconds o Dial the entrance telephone number Openingthedoorfromyourtelephone duringacallfromthe entrancetelephone Confirm Openingthedoorfromyourtelephone withoutcallingthe entrancetelephone Press the key The LED lights up Select and confirm or qje Enter the code o Dial the entrance telephone number Openi...

Page 33: ...can also open the door without a doorbell ring Deactivatingthedooropener Press the key The LED lights up Select and confirm or rlm Enter the code Accepting a Call From an Answering Machine You can accept a call from any answering machine if the machine is connected to your system contact your service personnel and you have programmed the answering machine number on a key Æ page 55 The LED lights u...

Page 34: ...cific request o Internal enter station number External enter external code and station number Dialingentered displayed numbers n Lift the handset or Confirm Correctingnumbers entered Select and confirm The last digit entered in each case is deleted o Enter the required digit s Cancelingen blocsending Select and confirm or Press the key The LED goes out or Press the key Dial Delete number End Speak...

Page 35: ...es in the caller list Instead only the most recent time stamp for this caller is updated and its number in cremented RetrievingtheCallerList Precondition Service personnel has set up a caller list for your tele phone Select and confirm1 or rlf Enter the code The last call is displayed on the screen To view other calls confirm each subsequent display EndingRetrieval Select and confirm or Press the ...

Page 36: ...nfirm or qlf Press the key The LED lights up Enter the code Speed dial UsingStation andSystemSpeed DialNumbers Precondition You have stored station speed dial numbers Æ page 37 or your service personnel has stored system speed dial numbers Press the key The LED lights up Confirm1 or qk Enter the code o Enter a speed dial number 0 to 9 station speed dialing 000 to 999 systemspeed dialing contactyou...

Page 37: ...r own station speed dial numbers 0 through 9 Æ page 36 Press the key The LED lights up Select and confirm1 or qmf Enter the code o Enter the speed dial number you wish to use 0 to 9 If the speed dial number is already in use the programmed station number ap pears on the screen Confirm o First enter the external code and then the external station number Confirm or Ifyoumakeamistake Select and confi...

Page 38: ... to next or previous entry or or or o Enter the name you want to find or just the first few letters using the alphanumeric keypad Youcan usethekeypad with the digitsas an alphanumeric keypad in this case and enter the names by pressing the appropriate keys one or more times as needed For example you can enter the letter R by pressing the 7 three times or the letter E by pressing the 3 twice The fi...

Page 39: ... entered is deleted If all letters are deleted the first entry in the directory will be displayed again If applicable Select and confirm All entered letters are deleted and the first entry in the internal directory is displayed again Theentryyouwishtodial appearsonthescreen Select and confirm Delete Character Delete Line Call ...

Page 40: ... g mei for Meier Youcan usethekeypad with the digitsas an alphanumeric keypad in this case and enter the names by pressing the appropriate keys one or more times as needed For example you can enter the letter r by pressing the 7 three times or the letter e by pressing the 3 twice If applicable If configured ask your service personnel you can also search for surname and first name Toseparatesurname...

Page 41: ... Iftoomanynamesarefound If more than the maximum of 50 names are found corresponding to your query only an incomplete list of results can be displayed You can view these results select any of the names or change the search string e g narrow the search by entering more characters Confirm to view the incomplete list For further procedure see above or Narrow the search down Select and confirm in orde...

Page 42: ...ith a system telephone without any action on their part Press the key The LED lights up Select and confirm1 or qld Enter the code o Enter the station number Talking to Your Colleague with Discreet Calling If this function has been configured ask your service personnel you can joinanongoingcallconductedbyan internal user at asystemtele phone with display You can listen in unnoticed and speak to the...

Page 43: ...ppears on the display Precondition The message Currently busy appears on your screen Confirm Whenthereservedtrunk becomesfree Your telephone rings The display shows Trunk is free n Lift the handset You hear the CO dial tone o Enter the number of the external station Assigning a Station Number Ifthis functionhasbeenconfigured contactyourservice personnel you can selectively assign a specific number...

Page 44: ...dialing aid for other tele phones DialingaidontheS0 bus On the PC select a destination and start dialing n The speaker on your telephone is switched on Lift the handset when the other party answers Dialingaidatthea b T R port On the PC select a destination and start dialing Lift the handset appears on the PC screen n Lift the handset Dialingaidfromyourtelephoneforanothertelephone Press the key The...

Page 45: ... Precondition Youareengagedinaphonecallandhearatone every six seconds Endingthefirstcallandansweringthewaitingcall t Replace the handset Your telephone rings n Answer the second call Lift the handset Placingthefirstcallon holdandansweringthesecondcall Select and confirm or Press the key The LED lights up Enter the code qii You are connected to the call waiting party immediately The first par ty is...

Page 46: ...he LED lights up and Select and confirm1 or or rhmd or qhmd Enter the code for off or on Turning the Call Waiting Tone On and Off You can suppress the call waiting tone every six seconds for exter nal calls A one time special dial tone then alerts you to the waiting call Select and confirm or or qlk or rlk Enter code for tone off or tone on Program Service 490 Call wait trm off 1 Different Display...

Page 47: ...ke a note of it If the park slot number you entered is not displayed it is already in use en ter another one RetrievingaParkedCall Precondition One or more calls have been parked The telephone is idle Press the key The LED lights up Select and confirm1 or rij Enter the code d m Enter the park slot number you noted earlier If the park slot number you enter is not in use you cannot retrieve the call...

Page 48: ...flashes slowly If applicable t or Replace the handset or press the key Depending on your system configuration this may be necessary so other users can also pick up the held call Pickingup Retrieving aHeldCall Precondition One or more calls have been parked The telephone is idle Press the key The LED lights up Select and confirm or qjg Enter the code or If the Line retrieved key Æ page 55 has been ...

Page 49: ...Enter the code AddingUptoFivePartiestotheConference InitiatorOnly Confirm o Call the new party Announce the conference Select and confirm or qg Press the key The LED lights up Enter the code The LED goes out CheckingWhichPartiesArein theConference InitiatorOnly Select and confirm The first station appears on the screen To display other stations confirm each subsequent display To exit the list Sele...

Page 50: ...ne Dialing DTMF Suffix Dialing Youcantransmitdual tonemultifrequency DTMF signalstocontrolde vices such as an answering machine or automatic information system Press the key The LED lights up Select and confirm1 or qig Enter the code o You can use the keys 0 through 9 and to transmit DTMF signals Leave conference End conference Program Service Program Service 53 DTMF dialing 1 Different Displays O...

Page 51: ...ED lights up Anannouncement notifiesyouand theperson you arespeakingwith that recording has begun A beep will also sound every 15 seconds until recording has concluded EndingRecording Press the illuminated Recording key The LED goes out Playback The steps required for playing back a recording depend on the voice memory system see the corresponding Operating Manual or Æ Page 42 While a call is bein...

Page 52: ...e group accepts the call Æ page 30 you are connected to this party t Replace the handset or Select and confirm1 Trunk Flash To activate ISDN type services and features through the network car rier s analog trunks or those of other communications platforms such as consultation hold you must send a signal to the trunks be fore dialing the service code or telephone number Precondition You have set up...

Page 53: ...he service technician contact your service personnel Precondition You have dialed an internal number and hear a busy signal It is important that you reach the called party Select and confirm or qjf Enter the code The called party and person to whom this party is talking hear an alerting tone every two seconds If the called party has a system telephone with display the following appears on the scre...

Page 54: ...wer service or q Enter the code standard night answer service or o Enter the destination number temporary night answer service Confirm Deactivatingnightanswer Select and confirm or rhh Enter the code Servicepersonnelcanalsoconfigurean automaticnightanswerser vice The automatic night answer service activates at specific times for your telephone depending on how it is programmed You can deactivate t...

Page 55: ...e key The LED lights up Select and confirm or qme Enter the code Press the key If the key is already in use its assignment appears on the screen Confirm Select and confirm the function such as Do not disturb All programmable functions appear on the screen See Quick Reference Operating Instructions Appendix section about function keys If applicable Select and confirm Some functions such as Call for...

Page 56: ...nction is not active Saved function is active Callback You have not set a callback You have set a callback Mute on off The microphone is switched on The microphone is switched off Headset The headset is switched off The headset is switched on Flashing slowly call can be taken via headset Caller list No calls saved Call request saved Repdial key internal Direct station select The other party is not...

Page 57: ...ing machine Fax received or message on answering machine View number of calls No callers waiting Flashing rapidly Callers waiting a certain number is exceeded Flashing slowly Callers waiting a certain number was reached Data I O Service No connection to an application Active connection to an application Flashing slowly Connection to application temporarily interrupted The following functions are a...

Page 58: ...ditional inputs but also dial pauses can also be stored Press the key The LED lights up Select and confirm or qme Enter the code Press the key If a function has already been assigned to this key a corresponding message is displayed Confirm Confirm o Enter the procedure e g 67 231 089123456 67 code for associated dial 231 station number of the calling party 089123456 number to be dialed If necessar...

Page 59: ...4 digit time such as 0905 for 9 05 9 05 a m or 1430 for 14 30 2 30 p m If necessary f or k If the selected language is US English configure Æ page 28 you can enter the code 2 for am or 7 for pm standard am Confirm or Select and confirm Confirm Select the stored procedure by pressing a key Procedures containing functions which can be switched on off can be activated by pressing the key and deactiva...

Page 60: ...Using Timed Reminders Precondition You must have saved a timed reminder Æ page 59 The current time is the time stored The telephone rings The timed reminder appears on the screen Press the key twice or n t Lift the handset and replace it again Program Service 46 Timed reminder off Delete Exit Reminder Speaker If you fail to answer the timed reminder it repeats five times and is then erased ...

Page 61: ...f the telephone call Some carriers also let you display toll free external calls The mes sage Free of Charge appears on the screen either before or during the call If the cost indication facility has not been installed the display will show the dialled number and or the length of the telephone call Forallcallsandthelastoneconducted The connection charges for the last chargeable call conducted are ...

Page 62: ...ones such as a pay phone Precondition Youhaveprogrammedthefunction Viewcallcharges on a key Æ page 55 The LED lights up to indicate that a you have conducted chargeable call since the last time you viewed the charges Press the View call charges key The chargeable call appear on the screen To display further chargeable calls confirm each subsequent dis play Select and confirm or or or Next Print De...

Page 63: ...y The LED lights up Select and confirm1 or qjd Enter the code o Enter the account code and r Press this key or Confirm May be necessary depending on how your system is configured contact your service personnel for details o Enter the number of the external station Program Service 60 Account code 1 Different Displays Octopus F900 Environment Æ Page 104 Save You can also enter the account code durin...

Page 64: ...vate the do not disturb function if you do not want the re ceive any calls When do not disturb is activated internal callers hear a busy signal and external callers are rerouted to a telephone as signed for this purpose contact your service personnel Select and confirm or or qmk or rmk Enter the code for on or off Ringer cutoff on 1 Different Displays Octopus F900 Environment Æ Page 104 Ringer cut...

Page 65: ...ivate it Select and confirm or or qlj or rlj Enter code for suppress or restore Silent Monitor Ifthis functionhasbeenconfigured contactyourservice personnel you can join a call already in progress at an internal station and listen in unnoticed qmhh Enter the code o Enter the internal station number Suppress call ID Restore caller ID YourservicepersonnelcanturncallerIDsuppressiononand off for all t...

Page 66: ...Press the key The LED lights up Select and confirm or qll Enter the code You can either leave the telephone in speakerphone mode not avai lable with Octophon F20 or lift the handset and leave it directed to wards the noise source Deactivatingthetelephonetobemonitored Press the illuminated key The LED goes out or t Replace the handset Monitoringtheroom o Enter the internal number if the telephone i...

Page 67: ... telephone and its electronic notebook during your absence Precondition You must have configured a personal identification number PIN for your telephone Æ page 69 Tolockandunlock thetelephone Select and confirm or or qjj or rjj Enter the code for on or off o Enter the telephone lock PIN Æ page 69 Program Service 84 Trace call After you have finished tracing the call the data is stored on the carri...

Page 68: ... again later You can use this function to unlock the telephone for users who have locked their telephones and then forgotten their PINs Press the key The LED lights up Confirm1 or qmhg Enter the code o Enter the internal number of the telephones that you want to lock or unlock Confirm or or q or r Enter the code Program Service 943 Lock all phones 1 Different Displays Octopus F900 Environment Æ Pa...

Page 69: ... personal identification number which you can save yourself Press the key The LED lights up Confirm1 or qmg Enter the PIN o Enter the current five digit PIN If you have not yet assigned a PIN use the PIN 00000 the first time you enter it o Enter the new PIN o Repeat the new PIN Program Service 93 Change PIN 1 Different Displays Octopus F900 Environment Æ Page 104 If you forget your PIN contact you...

Page 70: ...k request Creating and Sending a Message Select and confirm or qjl Enter the code o Enter the internal station number of the recipient or group Select and confirm the preprogrammed message which can be changed by service personnel or d m Enter the code directly The codes appear on the screen next to the messages to which they are assigned or Select and confirm o Enter text max 24 characters Aftere...

Page 71: ...Follow the display prompts Answering Retrieving Deleting Messages Messages received appears on your screen Confirm Follow the display prompts You can view or delete messages that have already been sent so the recipient does not get them View sent message Texts sent to groups can be deleted only by the originator View messages ...

Page 72: ...hich can be changed by service personnel or d m Enter the code directly The codes appear on the screen next to the messages to which they are assigned or Select and confirm o Enter text max 24 characters Confirm Deleting Advisory Messages Select and confirm or rjm Enter the code or Ifyouhaveprogrammed an Advisorymessage key Æ page 55 The LED lights up Press the key Advisory msg on 0 Back at You ca...

Page 73: ... programmed threshold LED flashes rapidly You have exceeded the threshold value overload Using Another Telephone Like Your Own for a Call Other people can temporarily use your telephone for outgoing calls as though it were their own Press the key The LED lights up Select and confirm1 or qidl Enter the code o Enter the other user s station number o Enter the other user s telephone lock PIN Æ page 6...

Page 74: ...nes at each connection The telephone are in idle state The following procedure is carried out on the new telephone Press the key The LED lights up Select and confirm or qmhem Enter the code o Enter your own call number o Enter code telephone lock Æ page 69 This is not necessary if you have not determined a code yet Confirm or rmhem Enter the code Program Service 9419 Relocate Complete Relocate If ...

Page 75: ...ls key The LED goes out Resetting Services and Functions System Wide Cancellation for a Tele phone There is a general reset procedure for activated functions The follow ing functions are canceled if they were activated Forwarding on Advisory msg on Ringing group on Hunting group off Suppress call ID Waiting tone off DND on Ringer cutoff on Messages received View callbacks Press the key The LED lig...

Page 76: ...de 66 66 Æ page 67 Group ringing code 81 81 Æ page 83 Leaving an advisory message code 69 69 Æ page 72 Group call code 85 85 Æ page 83 Reset services and functions code 0 Æ page 75 Control relay code 90 90 Æ page 81 Night service code 44 44 Æ page 54 Timed reminders code 65 Æ page 59 Press the key The LED lights up Confirm or qlg Enter the code o Enter the internal number of the telephone for whic...

Page 77: ...46 Open door code 61 Æ page 32 Door opener on off code 89 89 Æ page 33 Control relay code 90 90 Æ page 81 Do not disturb code 97 97 Æ page 64 Ringer cutoff function code 98 98 Æ page 64 Speed dialing code 7 Æ page 36 Associated service code 83 Æ page 76 Precondition You have a telephone that uses tone dialing DTMF di aling or you can switch your telephone to tone dialing The tele phone is not conn...

Page 78: ...ntact your service per sonnel You can only execute one function at a time or set up only one outgoing connection The connection is immediately released after successful ac tivation of a function In the case of an external external call the connection is re leased as soon as either of the parties ends the call Program Service 503 Keypad dialing Contact your network provider to find out which ISDN f...

Page 79: ...e Precondition You have set up a connection Press the key The LED lights up Confirm or qhf Enter the code The connected computer now prompts you to enter the data which youcandoinoneoftwoways Contactyourservicepersonneltofind out which option is programmed in your system Input in en bloc mode d m Enter data r Press this key at the end of the entry or Confirm or Input in online mode The connected c...

Page 80: ...de or Press the Data I O Service key configuring keys Æ Page 55 o Enter the three digit ID for the application you want to operate u v d m Use the relevant keys to communicate with the application Temporarilyinterruptingcommunicationwiththe application n The telephone rings You accept the call The Data I O Service key flashes communication with the applica tion was automatically interrupted Resumi...

Page 81: ... personnel sensors detect signals causing your phone to ring and a message to appear on your screen Radio Paging If paging equipment is connected to your system contact your ser vice personnel you can contact people via their pocket receivers The pocket receiver indicates to the person you are looking for that someone is trying to get in touch The person you page can then go to the nearest telepho...

Page 82: ...earesttelephone n Lift the handset qim Enter the code o Enter your own station number Enhanced Paging Equipment Octopus F650 Only Paging Press the key The LED lights up Select and confirm or qhi Enter the code o Enter the number of the party you want to page Select and confirm or Answeringthepage fromthenearesttelephone n Lift the handset Press the key The LED lights up Select and confirm or qhi E...

Page 83: ...keys Æ page 88 Each member of the group remains available under his or her own station number You can activate and deactivate the audible signal for a hunt group group call or individual trunks in a group including an executive sec retary team If the LED on a programmed Join leave groupe key Æ page 55 is il luminated this means that the audible tone was activated for at least one group Youbelongto...

Page 84: ...rm1 This turns off the audible tone for the displayed group or trunk or Select and confirm1 This turns off the audible tone for the displayed group or trunk or Select and confirm1 This turns off the audible tone for all groups and trunks or r Enter the code for Leave all groups or Select and confirm1 This turns off the audible tone for all groups and trunks or q Enter the code for Join all groups ...

Page 85: ...dibly at up to five other internal phones The person who answers first receives the call Saving displaying anddeletingtelephonesfortheringing group Press the key The LED lights up Select and confirm1 or qle Enter the code Follow the display prompts enter the internal station number Removingalltelephonesincallringinggroup Select and confirm or rle Enter the code Pickup group Program Service Special...

Page 86: ...urshift Press the key The LED lights up Select and confirm1 Confirm or or qhde or rhde Enter the code for Log on or Log off o To log on enter your identification number Agent Contact your service personnel to find out what it is Loggingonandoffduringyourshift Press the key The LED lights up Select and confirm 1 Confirm or or rhdf or qhdf Enter the code for Not available or Available Program Servic...

Page 87: ... Select and confirm1 Confirm or or qhdg or rhdg Enter the code for on or off TurningthenightserviceonandoffforUCD Press the key The LED lights up Select and confirm1 Confirm or or qhdh or rhdh Enter the code for on or off Displaythenumberofwaitingcalls Press the key The LED lights up Select and confirm1 Confirm or qhdi Enter the code for on or off Program Service UCD 1 Different Displays Octopus F...

Page 88: ...ect station select Join leave group Ring Transfer on off Æ page 55 You can also program a call forwarding key Forward Line for each line Using Trunk Keys A separate trunk is assigned to each team member All other team members have the same trunk keys for these trunks on their tele phones This means that every team member can use all pro grammed trunk keys Each team member can also be reached under...

Page 89: ...is not necessary if the trunk is automatically assigned to you when you lift the handset or press the Speaker key in this case the assigned trunk key lights up o Dial the station number n When the other party answers Lift the handset or With on hook dialing Use speakerphone mode not available with Octophon F20 Using a Trunk Key to Place a Call on Hold and Retrieve It Again Precondition You are con...

Page 90: ... switch between the two call as many times as you wish Al ways press the slowly flashing trunk key MULAP Conference Release If this function has been released ask your service personnel you can program the Privacy Release key for your telephone Æ Page 55 If you press the programmed Privacy Release key during a call key lights up every user who programmed your MULAP line as a key key flashes can jo...

Page 91: ...ights up Select and confirm or qide Enter the code Press the trunk key you wish to use or o Enter the number of the trunk you wish to use or If available Press the Forward Line key You have stored the incomplete Forward Line function on the key excluding the call forwarding type and destination Æ page 55 Select and confirm or or or e or f or g Enter the code o Enter the destination number Confirm ...

Page 92: ...f available Press the Forward Line key MeaningofLEDIndicationsonthe ForwardLine Keys The LED on the Forward Line key is off call forwarding is not active for this trunk or LED on the Forward Line key is lit call forwarding is active for this trunk or LED on the Forward Line key is flashing slowly the trunk is a call forwarding destination Program Service 501 Forward Line Off Ifyouhaveactivatedcall...

Page 93: ...the DSS keys is flashing slowly a caller is trying to reach an other member of your team who has not yet answered Using DSS Keys to Answer Calls Precondition Your telephone is ringing and or a DSS key is flashing If appl Press the flashing DSS key This is not necessary if you are receiving a DSS call and the DSS key is flashing rapidly n Lift the handset or With on hook dialing Use speakerphone mo...

Page 94: ...ook dialing Use speakerphone mode not available with Octophon F20 Joining or Leaving a Group Call Not for the Executive Telephone in an Executive Secretary Team By default your telephone rings when a call arrives on your line If you want your phone to ring even when calls arrive on other lines you can turn your ringer on and off for each line in your group Æ page 83 Your telephone rings one time o...

Page 95: ...lephone assigned to it Activatingringtransfer Press the Ring Transfer key The LED lights up or Press the key The LED lights up Select and confirm or qidf Enter the code Press the trunk key you wish to use or o Enter the number of the trunk you wish to use Deactivatingringtransfer Press the Ring Transfer key The LED goes out or Press the key The LED lights up Select and confirm or ridf Enter the co...

Page 96: ... only the Program Service menu LED lights up your station number appears on the screen all pixels in the display are activated the ringer signal sounds Checking the Key Assignment You can check the assignment of keys on your telephone to see which functions are programmed on which keys Press the key The LED lights up Select and confirm or qme Enter the code Press the key The key assignment appears...

Page 97: ... described be low Leaving a Hunt Group Group Call Precondition you belong to a hunt group group call Æ page 83 of another Octopus F100 200 400 650 Select and confirm or qhk Enter the code o Enter the DISA call number of the other Octopus F100 200 400 650 or r Confirm the entry o Enter the DISA call number of your telephone or r Confirm the entry Select and confirm1 or or rli or qli Enter the code ...

Page 98: ...100 200 400 650 to which your telephone is connected or r Confirm the entry o Enter the DISA call number of your telephone or r Confirm the entry Activatingthisfunction Select and confirm or qe Enter the code Select and confirm or or or e or f or g Enter the code o Enter the destination number Confirm Deactivatingthis function Select and confirm or re Enter the code Internal DISA Call forwarding o...

Page 99: ...er of the Octopus F100 200 400 650 to which the night answer telephone is connected or r Confirm the entry o Enter the DISA call number of the telephone from which you wish to activate deactivate the night answer service or r Confirm the entry Activatingthisfunction Select and confirm or qhh Enter the code o Enter the destination number temporary night answer service Confirm Deactivatingthisfuncti...

Page 100: ...ephonesfortheringinggroup Press the key The LED lights up Select and confirm or qle Enter the code Select and confirm or or Select and confirm then follow the operating instructions o Enter the call number Confirm or r Enter Confirm Select and confirm Removingalltelephones incallringinggroup Select and confirm or rle Enter the code Program Service 81 Ringng group on Add to ringing group Add anothe...

Page 101: ...forms Select and confirm or qhk Enter the code o Enter the DISA call number of the Octopus F100 200 400 650 in which the relay is to be controlled or r Confirm the entry o Enter the DISA call number of the telephone from which you wish to control the relay or r Confirm the entry Select and confirm or or qmd or rmd Enter the code for on or off e h Enter the relay Internal DISA 90 Control Relay On 9...

Page 102: ...nications platforms Select and confirm or qhk Enter the code o Enter the DISA call number of the Octopus F100 200 400 650 in which the door is to be opened or r Confirm the entry o Enter the DISA call number of the telephone from which you wish to activate the door opener or r Confirm the entry Select and confirm or qje Enter the code o w Enter the call number of the entrance telephone Internal DI...

Page 103: ... text via the keypad Digit keys must be pressed a specific num ber of times to enter letters Example R Press the q key once and the k key three times key 1x 2x 3x 4x 5x e 1 1 Delete the character to the left 1 f a b c 2 g d e f 3 h g h i 4 i j k l 5 j m n o 6 k p q r s 7 l t u v 8 m w x y z 9 d 2 2 Space 0 q 3 3 Next letter in upper case r 1 ...

Page 104: ...e 64 Join group Æ Page 83 Leave group Æ Page 83 Forwarding on Æ Page 19 Ringer cutoff on Æ Page 64 HF answerback on Æ Page 30 Waiting tone off Æ Page 46 Mute on Æ Page 17 Suppress call ID Æ Page 65 Advisory msg on Æ Page 72 Use speed dialing Æ Page 36 Prog feature key Æ Page 24 Æ Page 55 PIN COS Lock phone Æ Page 67 Lock all phones Æ Page 68 Change PIN Æ Page 69 PIN Code reset Æ Page 68 Temporary ...

Page 105: ...ease refer to the following table for an overview of such texts Octopus F100 200 400 650 Display Octopus F900 Display Description Call wait term Camp on termination Call wait term off Camp on deact Æ Page 46 Caller list Call log Æ Page 35 Change Speed Dial Speed dialing Æ Page 37 Ringer cutoff on Ringer on Æ Page 64 Service Program Service View callbacks Display callbacks Æ Page 22 ...

Page 106: ...ng strips are deliverd with your Octophon Write the function or a name on the matching strips within the white field and attach them to your Octophon with a computer You have avail of a CD Rom ask your service personnel with the electronic operating instructions for your Æ page 107 You can label your keypads for each PC Put the labeled strips in the relevant key pad on your Octophon and place the ...

Page 107: ... stick it in the recess on the telephone when the handset is lifted Documentation These operating instructions can be found on CD ROM ask the service personnel in HTML and PDF format To view or print the operating manual in PDF format you need a computer on which the free Adobe Acrobat Reader program is installed To view the operating manual in HTML format you need a computer with a Web browser fo...

Page 108: ...not enter at the entrance to a room OctophonFadapteranalog Connects an additional analog telephone fax machine or PC with a modem card OctophonFadapterISDN Connects an ISDN device such as an ISDN fax machine video recorder or PC to the S0 in terface OctophonFadapterphone Connects a second system telephone Callers can reach the second system telephone un der a separate station number OctophonFadapt...

Page 109: ... alcohol cleaners that corrode plastic or abrasive pow ders Troubleshooting Pressedkeydoesnotrespond Check whether the key is stuck Telephonedoes notring Checkwhetherthedonotdisturbfunctionwasactivatedonyourtelephone Donotdisturb appears on the screen If so deactivate it Æ page 64 Youcannotdialanexternalnumber Check whether you telephone is locked Access denied appears on the screen If so un lock ...

Page 110: ...Possiblecause The station number you dialed does not exist The telephone you are trying to call is unplugged Possibleresponse Enter a correct station number Try calling the telephone again later on Possiblecause You dialed your own station number Possibleresponse Enter a correct station number Possiblecause All memory locations for external station numbers are currently in use Possibleresponse Try...

Page 111: ...sta tion number on a key that is already programmed with an internal sta tion number with LED Possibleresponse Confirm Delete LED support to save the station number The inter nal station number already programmed remains on the other layer without LED display or or Possiblecause The LDAP server is overloaded unavailable or there is a problem with the server connection Possibleresponse Contact your...

Page 112: ...r after announcement 52 using DSS keys in a team 93 call charge assignment 63 call charges for another telephone 61 call charges for your telephone 61 call forwarding 19 MSN in CO 21 call recording 51 call request 35 call signal 13 call transfer 18 call volume 13 27 call waiting accepting 45 allowing 46 preventing 46 call waiting camp on 53 tone off 46 call waiting on off 46 call waiting tone on o...

Page 113: ...buting calls 86 do not disturb 64 door opener 33 E editing dial inputs 34 editing the station number 34 en bloc 34 enhanced paging equipment 82 entrance telephone 32 error messages 110 executive secretary functions 88 explanation of symbols 10 external code 15 F fax details 75 forwarding 19 multiple subscriber number MSN 21 forwarding MSN in CO 21 forwarding multiple subscriber number MSN 21 funct...

Page 114: ...monitoring silent 65 MULAP keys 88 MULAP trunk keys 88 N night answer 54 notes 2 O octophon adapter 108 Octopus F IP Netpackage actuators 101 door opener 102 group call 97 hunt group 97 night answer 99 relays 101 ringing group 100 transferring call forwarding 98 open door with a code 32 open listening 14 opening door 32 operating principle 11 operating steps assigning to a key 58 operating systems...

Page 115: ...ng 43 correcting 34 saving 24 station speed dialing 36 37 suffix dialing 50 switches 81 system speed dialing 36 system wide cancellation 75 T team with trunk keys 88 telephone cleaning 109 locking 67 locking another 68 locking unlocking 67 locking unlocking all phones 68 maintaining 109 operating 11 settings 26 testing 96 using another like your own 73 telephone data service 79 telephone database ...

Page 116: ...116 Index U UCD 86 using a caller list 35 using a temporary phone 73 using functions from the outside 77 V variable call forwarding 19 W waiting calls 73 work time 87 ...

Page 117: ...d con tact your service personnel Functions display Interactively Via the Program Service menu With function keys Code Account code 60 X Advisory msg on Advisory msg off 69 69 X X Associated dial 67 X Associated serv 83 X Callback View callbacks Delete 58 58 X Call waiting Waiting tone off Waiting tone on Call wait term on Call wait trm off 55 87 87 490 490 X X X X X Caller List Save number 82 82 ...

Page 118: ...En bloc sending Dial Discreet Call 945 X DND on DND off 97 97 X X Door opener on Door opener off 89 89 X X DTMF dialing 53 X Forwarding on 1 all calls 2 external calls only 3 internal calls only Forwarding off CFNR on CFNR off Trunk FWD on Trunk FWD out Forward Line On Forward Line Off 1 11 12 13 1 495 495 64 64 501 501 X X X X X X X X X X X Functions display Interactively Via the Program Service ...

Page 119: ...Monitoring 944 Mute on Mute off 52 52 X X Night answer on Night answer off 44 44 X X Open door 61 X Override 62 X Page Answer page 45 45 X X Park a call Retrieve call 56 56 X Phone Test 940 Pickup directed Pickup group Accept call 59 57 X X Prog feature key 91 X Redial X Reject call Release X Relocate Complete Relocate 9419 9419 X Functions display Interactively Via the Program Service menu With f...

Page 120: ...nt message Display Messages Mailbox 68 68 68 X X X X Keypad dialingl 503 Shift Key X Show call charges own telephone View call charges other party s telephone 65 X X Speaker call 80 X Suppress call ID Restore caller ID 86 86 X X Tel data service 42 Temporary MSN 41 X Temporary Phone 508 X Timed reminder on Timed reminder off 46 46 X X Toggle Connect 2 X Trace call 84 X Transfer Trunk Flash 51 X Fu...

Page 121: ...ot available Work on Work off UCD night on UCD night off Calls in queue 401 401 402 402 403 403 404 404 405 X X X X X X X X X Use speed dialing Change Speed dial station 7 92 X X Functions display Interactively Via the Program Service menu With function keys Code Service Menü ...

Page 122: ...ed Reference number A31003 E8400 X906 7 7619 SW version 7 0 Status 03 2009 Printed on environmentally compatible recycled paper Important telephone numbers For problems For questions regarding sales Upon delivery of the equipment please enter telephone numbers ...

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