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SyncUP PETS User Guide 

14 

 

This product is intended to be supplied by a UL Listed Power Adapter 

marked "L.P.S." (or "Limited Power Source"), output rated 5Vdc, 1A 

minimum, Tma = 45 degree C minimum”. 

 

Ensure to connect the power cord to a socket-outlet with earthing 

connection, or equivalent. 

 

Over temperature protection of the battery was set to 45±1 

 for highest 

specified charging temperature of and 

11±1℃

 for lowest specified charging 

temperature. 

ADDITIONAL INFORMATION 

No part of this publication may be excerpted, reproduced, translated or utilized in 

any form or by any means, electronic or mechanical, including photocopying and 

microfilm, without the prior written permission of T-Mobile USA, Inc. The manual 

is published by T-Mobile USA, Inc. We reserve the right to make modifications on 

print errors or update specifications without prior notice. 

Approved Firmware Versions 

This device will only operate with firmware versions that have been approved for 

use by T-Mobile and the device manufacturer. If unauthorized firmware is placed 

on the device it will not function. Qualifying plan, app and GPS signal required. 

Device images simulated. Coverage not available in some areas. See Terms and 

Conditions (including arbitration provision) at T-Mobile.com, for rate plan 

information, charges for features and services, and restrictions and details. T-

Mobile and the magenta color are registered trademarks of Deutsche Telekom AG. 

SyncUP PETS and the SyncUp PETS logo are trademarks of T-Mobile USA, Inc. 

©2019 T-Mobile USA, Inc. 

 

 

Summary of Contents for PETS SyncUP

Page 1: ...Version 1 0 July 2019...

Page 2: ...Pet Collar 6 Features 7 Tracker Button 7 LED Indicators 8 Use the App 9 Create a Pet Profile 9 Set Up a Safe Zone 9 Find a Lost Pet 9 Track Activity 9 Tracker LED 10 Track the Temperature 10 Train yo...

Page 3: ...that you set up The app helps you find a lost pet It even tracks your pet s activity throughout the day The tracker works on a wide range of fun loving and adventurous pets including dogs cats horses...

Page 4: ...Bands Flexible rectangular bands that attach to tabs on the collar mount to hold the collar mount on the collar USB cable Connects to the charging dock or power adapter for battery recharge Charging...

Page 5: ...ing dock 2 Turn the tracker clockwise until it locks into position in the dock 3 Connect the charging dock to the wall charger with the USB cable provided and plug the wall charger into an outlet That...

Page 6: ...l mobile phone number not the number associated with your SyncUP PETS tracker Add a Device During initial set up the SyncUP PETS app tells you to add your device to get started Tap Add a Device and fo...

Page 7: ...d on the top side of your pet s collar Pull the unattached end of the band under the collar and attach it to the tab on the other side of the collar mount 3 Insert the round tracker into the collar mo...

Page 8: ...you can do with the button Immediately send a location message press the button once short press less than two seconds Turn off the tracker press the button and hold it down long press for at least 1...

Page 9: ...turns solid blue when successfully paired Flashing red Battery power level is low under 30 percent Charge the tracker Flashing yellow Battery power level is getting low between 30 and 50 percent Flash...

Page 10: ...e safe zone size and shape select a Wi Fi network and save the safe zone If your pet leaves the safe zone that you defined in the app the tracker immediately sends a notification It also sends a notif...

Page 11: ...accidents Once you get home just turn off the light through the app or double press the tracker button Track the Temperature The tracker has a built in sensor that reports the nearby ambient air temp...

Page 12: ...ure 11 1 General Display None Water Proof Dust Rating IP67 SIM Embedded Sensors Accelerometer Temperature User Controls Button LED Light Red Green Blue White RGBW Speaker Piezoelectric buzzer Networks...

Page 13: ...y turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna Increase the separation between...

Page 14: ...installation protective earthing conductor for example by means of a power cord connected to a socket outlet with earthing connection CAUTION Risk of explosion if the battery is replaced by an incorre...

Page 15: ...ten permission of T Mobile USA Inc The manual is published by T Mobile USA Inc We reserve the right to make modifications on print errors or update specifications without prior notice Approved Firmwar...

Page 16: ...levue Washington United States 98006 From your phone dial 611 or 1 877 453 1304 If you are calling about technical issues related to your T Mobile service please call from a different phone so we can...

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