Step by Step
Fixing problems
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Fixing problems
Caring for your telephone
• Never allow the telephone to come into contact with coloring,
oily or aggressive agents.
• Always use a damp or antistatic cloth to clean the telephone.
Never use a dry cloth.
• If the telephone is very dirty, clean it with a diluted neutral cleaner
containing surfactants, such as a dish detergent. Afterwards re-
move all traces of the cleaner with a damp cloth (using water only).
• Never use cleaning fluids containing alcohol or plastic-damag-
ing detergents to clean the telephone. The use of scouring
agents is also forbidden.
Troubleshooting
Pressed key does not respond:
Check if the key is stuck.
Telephone does not ring:
Check whether the "Do not disturb" function is activated on your tele-
phone (
Page 60). If so, deactivate it.
You cannot dial an external number:
Check whether your telephone is locked.
If the phone is locked, enter your PIN to unlock it
To correct any other problems:
First contact the relevant service personnel. If the service personnel
are unable to correct the problem, contact Customer Service.
