WWW.TACTACAM.COM
GETTING TO KNOW YOUR TACTACAM
FREQUENTLY ASKED QUESTIONS
HOW DO I TURN OFF MY CAMERA?
If your Tactacam is not connected to the Tactacam App for mobile, it will power off after
3 min when you stop recording. When your camera is connected to the app, Push the
Rec/Power button for 5 seconds to turn off the camera.
Note: the Wi-Fi will also power off when camera is manually powered down. To turn off
wireless and keep the camera on, press the Info/Wireless button for 2 sec, the Wi-Fi
blue light will turn off, then press the Rec/Power button to start recording.
MY TACTACAM WON’T RESPOND WHEN I PRESS A BUTTON
Press and hold the Rec/Power button for about 5 seconds until your camera powers
off. This reset saves all of your content. If that doesn’t work, open the back cap and
remove the battery for 5 seconds.
MY TACTACAM WON’T POWER ON
Make sure your Tactacam is charged. To charge your camera, use the included USB
cable and a computer or wall charger.
WHAT KIND OF SD CARD DO I NEED?
You need a Class 10 SD Card, at least 32GB for the Tactacam Solo, 3.0 and 4.0,
Tactacam 3.0 and 4.0 will take up to a 64GB card. Your SD Card is the heart of your
camera, you can’t purchase a $330 camera and put a $6 SD Card in it.
WHAT IS THE BEST SD CARD TO USE?
The best cards to use are the Lexar Professional Micro SD Cards. They are slightly
more expensive than others and unlike many other cards from the SanDisk line and
others, their cards are held to very high quality control standards and will likely last
longer than the other cards will.
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