Divert Call
56
FlexSet 120/280 User Guide
Display Message
Key LED
Divert Call
#1445
This feature enables you to divert an incoming call while actively engaged in
another call, or while an idle station is ringing, without first answering it. The
call you are engaged in is not interrupted, nor is the incoming call aware of the
diversion. The destination can be any permissible dial number in the system.
Typically Divert Call can be used to send an incoming call to a boss group, a
secretary, or to voice mail, by making Library the destination of the diversion.
To activate during ringing:
1. Press
[DIVERT CALL to xxxx]
.
normal display
O F F
2. The incoming call is diverted to the programmed destination. The current call
continues uninterrupted or the station remains idle.
Notes:
1) This feature can be utilized only if you have a programmed
DIVERT CALL key with a destination.
2) To program a DIVERT CALL key, use feature code #1445, followed
by the destination number. More than one
[DIVERT CALL]
key may
be defined, each with a different destination.
3)
Possible destinations are
operator, station/group, public speed call
library, DVMS pre-recorded message, UNA central bell or group
call.
4) Your station must be defined as multi-appearance to be able to
divert a new call while engaged in a previous one.
