Station Telephony Features
100
T207M, T208M, T207M/NP, T208M/BL User Guide
Divert Call
Divert Call
Enables you to divert an incoming call while actively engaged in another call, or while an idle station is ringing, without
answering it. The call you are engaged in is not interrupted, nor is the incoming caller aware of the diversion. The destination
can be any permissible dial number in the system. Typically Divert Call can be used to send an incoming call to a boss group,
a secretary, or to voice mail, by making Library the destination of the diversion. This feature can be utilized only if you have
a programmed DIVERT CALL key with a destination upon receiving an incoming call. The caller name or number is
displayed on the top left.
To activate during ringing:
1. Press a preprogrammed
DIVERT CALL to XXXX
key.
2. The incoming call is diverted to the programmed destination; the current call continues uninterrupted or the station
remains idle.
NOTES!
• See
for instructions on how to program a key. To program a
DIVERT CALL
key, use feature code
#1445, followed by the destination number. You may program as many keys as you want, each with a different
destination.
• Possible destinations are operator, station/group, network number, public speed call library, DVMS pre-recorded
message, UNA/central bell or group call.
• Your station must be defined as multi-appearance to be able to divert a new call while engaged in a previous one.
caller #
↓→
DND
Mute
FwdA
Num
