Station Telephony Features
201
T207M, T208M, T207M/NP, T208M/BL User Guide
Transfer: Broker/Consultation/3-Way Conference Call
Transfer: Broker/Consultation/3-Way Conference Call
Your telephone can be set up to use one or all (if your Transfer COS is defined as ALL) of the following three-party transfer
functions, as defined by your Transfer COS definition (consult your system administrator for details).
Each action is performed by first pressing
[Xfer]
(transfer) or
XFER
; however, for stations where Auto Transfer is defined (in
the Class of Service), transfer will take place as soon as the required number is dialled. This will take effect only the first time
that the transfer takes place. Subsequent actions do require pressing
[Xfer]
as defined in this manual.
Function
Use to:
Broker Call
This feature allows you to put a call on hold and then converse privately with a third party, while
switching between the two calls. The party not in conversation is automatically put on hold and cannot
hear any other conversation.
See
Consultation Call
This feature allows you to consult with a third party. While consulting, the original caller will be put on
hold. After consultation is complete the two original parties will be reconnected and the consulted party
is then released.
Transfer: Consultation on page 203
3-Way Conference
Call
This feature allows you to bring a third party into an ongoing conversation. All three parties can
converse in a three party conference.
See
Transfer: 3-Way Conference on page 203
.
Combination of
Consultation/
Broker/
3-Way Conference
This feature allows you to change a conversation from broker to consultation to 3-way conference by
pressing
[Xfer]
or
XFER
while in conversation. The first transfer allows you to converse privately with a
third party. The second transfer allows you to speak privately with the original party, while the third
party is put on hold. The third transfer places you in a 3-way conversation with all parties.
