Tadiran Telecom T21P E2, User Manual

Page 1: ...Tadiran T21P E2 IP Phone User Guide Aeonix Version 2 5 Document Edition 1 0...

Page 2: ...ified or altered publication Warranty THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THI...

Page 3: ...rference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures...

Page 4: ...n IP network This guide provides everything you need to quickly use your new phone First verify with your system administrator that the IP network is ready for phone configuration Also be sure to read...

Page 5: ...Web User Interface 7 Documentation 8 Getting Started 9 Packaging Contents 9 Optional Accessories 10 Phone Installation 11 Phone Initialization 13 Registration 14 Idle Screen 14 Customizing Your Phone...

Page 6: ...s vi Redialing Numbers 22 Call Mute 23 Call Hold Resume 23 Do Not Disturb DND 24 Call Transfer 25 Conference 25 Regulatory Notices 28 Service Agreements 28 Limitations of Liability 28 Safety Instructi...

Page 7: ...of the T21P E2 IP phone Topics include Hardware Component Descriptions Icon Descriptions LED Descriptions User Interfaces Documentation Hardware Component Descriptions The main hardware components of...

Page 8: ...ing calls mutes or un mutes calls MESSAGE Key Indicates and accesses voice mails HEADSET Key Toggles the headset mode TRAN Key Transfers a call to another party RD Key Redials a previously dialed numb...

Page 9: ...failed Registering The shared bridged line registers successfully Hands free speakerphone mode Handset mode Headset mode Multi lingual lowercase letters input mode Multi lingual uppercase letters inpu...

Page 10: ...Received Calls Placed Calls Missed Calls Recording box is full A call cannot be recorded Recording starts successfully Recording cannot be started Recording cannot be stopped The contact icon The ACD...

Page 11: ...is seized The line is in conversation Fast flashing green The line receives an incoming call Slow flashing green The call is placed on hold Off The line is inactive Line key LED configured as a BLF k...

Page 12: ...tion is placed on public hold Slow flashing green for local SCA phone Solid red for monitoring SCA phone The shared line conversation is placed on private hold For a multi party call all the shared li...

Page 13: ...or the other interface to operate the phone and change settings Phone User Interface You can customize your phone by pressing the Menu soft key to access the phone user interface The Advanced Settings...

Page 14: ...asic call features and phone customizations On the website In the package English User Guide Phone user interface settings for basic call features On the website English Aeonix Configuration Guide for...

Page 15: ...with the T21P E2 IP phone Topics include Packaging Contents Phone Installation Phone Initialization Registration Idle Screen If you require additional information or assistance with your new phone co...

Page 16: ...Ethernet Cable Quick Start Guide Check the list before installation If you find anything missing contact your system administrator Optional Accessories The following items are optional accessories for...

Page 17: ...Phone Installation If your phone is already installed proceed to Phone Initialization on page 13 This section introduces how to install the phone 1 Attach the stand 2 Connect the handset and optional...

Page 18: ...ns Your system administrator will advise you which one to use AC power Power over Ethernet PoE AC Power To connect the AC power 1 Connect the DC plug on the power adapter to the DC5V port on the phone...

Page 19: ...tween the Internet port on the phone and an available port on the in line power switch hub Note Phone Initialization After your phone is powered on the system boots up and performs the following steps...

Page 20: ...lly your phone will be deployed with multiple other phones In this case your system administrator will configure the phone parameters beforehand so that after you start up your phone the phone will be...

Page 21: ...strator General Settings Contrast You can configure the LCD screen contrast of T21P E2 to a comfortable level To configure the contrast via phone user interface 1 Press Menu Settings Basic Settings Di...

Page 22: ...audio devices handset speakerphone or headset when the phone is in use To adjust the volume when the phone is idle 1 Press to adjust the ringer volume Note To adjust the volume when the phone is durin...

Page 23: ...P phone supports 2 line keys Line Keys You can assign predefined functionalities to line keys You can also define a label for a line key feature which will appear on the LCD screen Line keys allow you...

Page 24: ...eys and function keys To customize the programable keys via web user interface 1 Refer to Aeonix Configuration Guide for End Users for details on how to customize the Programmable Keys from the Aeonix...

Page 25: ...ou require additional information or assistance with your new phone contact your system administrator Placing Calls You can place a call in one of three ways using your T21P E2 IP phone Using the hand...

Page 26: ...the Send soft key To place a call using the headset Do one of the following With the optional headset connected press to activate the headset mode Press the line key to obtain a dial tone Enter the de...

Page 27: ...handset Using the speakerphone Using the headset Note Answering When Not in Another Call Call duration and destination will always appear on the LCD screen for the active call To answer a call using t...

Page 28: ...key LED flashes green Answering When in Another Call If you have an active call and an incoming call arrives on the phone do one of the following Press the Answer soft key The incoming call is answere...

Page 29: ...modes Handset Headset and Speakerphone To mute a call 1 Press during an active call The LCD screen indicates that the call is now muted To un mute a call 1 Press again to un mute the call Call Hold R...

Page 30: ...sed calls list Note You can enable disable DND for the phone system or you can customize DND for each or all accounts Two DND modes Phone default DND is effective for the phone system Custom DND can b...

Page 31: ...ence You can create a conference between an active call and a call on hold by pressing the Conf soft key The T21P E2 IP phone also supports network conference Note The T21P E2 IP phone supports up to...

Page 32: ...ing two different accounts on the phone for example place the first call using account 1 and then place the second call using account 2 2 Press or to select the call for conference and ensure that the...

Page 33: ...key and then press or to select the desired party Press the Far Mute soft key to forbid the party from speaking The muted party can hear everyone but no one can hear the muted party Press the Remove...

Page 34: ...ions Read these safety instructions before use The following basic safety precautions should always be followed to reduce risk of fire electrical shock and other personal injury General Requirements B...

Page 35: ...roduct or use the equipment near water for example near a bathtub washbowl kitchen sink wet basement or near a swimming pool Do not tread on pull or over bend any cable in case of malfunction of the d...

Page 36: ...Activation Deactivation 17 Headset Use 16 I Icon Instructions 3 Idle screen 14 K L LED Instructions 5 Limitation of Liability 28 Line Keys 17 M N Network Connection 11 O Overview 1 Optional Accessori...