Problem Solving and Support
Problem Solving Checklists
16-6
SPARCbook Portable Workstation User Guide
Network problems
Possible Cause
What to Check or Action to Take
ò
You are unable to communicate over the network
Faulty transceiver or transceiver
cable.
Check basic Ethernet communication using the
ping
command,.
For example:
#
ping systemname
If the communications path is operating a message will be returned:
systemname is alive
If there is a hardware or a configuration problem there will be no
response. The command will time-out after a while, but you may
terminate it with the
Ctrl-C
interrupt command. If
ping
fails there
may be a basic hardware or software configuration problem and you
should check the hardware interfaces and the basic software setup.
Ask for help from an experienced network administrator about
specific configuration requirements for you location.
See “Configuring Your SPARCbook for a TCP/IP Network” on
See “Configuring your SPARCbook to use a name server” on
Bad connection to Ethernet
cable or unterminated Ethernet
cable.
Entry for remote system not in
local
/etc/hosts
or entry for
your system not in remote
/etc/hosts
.
Cannot find name server or name
service configuration files or
they contain incorrect
information.
Internet addresses incorrect or
duplicated.
No write permission to
requested resources.
S3UG4_Book Page 6 Friday, August 8, 1997 11:37 am