TAG GD700, User Manual

Page 1: ...TAG GD700 User Manual TAG Global Systems ...

Page 2: ...rporation in the United States and or other countries Microsoft products are licensed to OEMs by Microsoft Licensing Inc a wholly owned subsidiary of Microsoft Corporation The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc All other brand and product names are trademarks or registered trademarks of their respective owners Images shown in this document may vary s...

Page 3: ...only Supplied Power Cables 3 Environmental Hazards 3 Safety Guidelines for Mounting 3 ENVIRONMENTAL 3 Ambient Temperature 3 Connecting and Disconnecting External Devices 4 Only Use Authorized Accessories 4 RADIO TRANSMISSIONS 4 Permitted Transmission Power 4 Radio Frequency Limited Locations 4 CLEANING AND SERVICING 4 REGULATORY AND CERTIFICATION 4 FCC 4 Labeling Requirements 5 RF Exposure Informa...

Page 4: ...IM CARD 22 INSTALLING THE MICROSD CARD 25 REMOVING THE MICROSD CARD 26 INSTALLING ON THE VEHICLE DOCK 27 REMOVING FROM THE VEHICLE DOCK 28 INSTALLING ON THE DESKTOP DOCK 29 REMOVING FROM THE DESKTOP DOCK 30 USING THE STYLUS 30 REMOVING THE PROTECTIVE FILM FROM THE DISPLAY 30 CHAPTER 3 OPERATION REMOVING THE SNAP ON MODULE CONNECTOR COVER 32 REPLACING THE SNAP ON MODULE CONNECTOR COVER 33 OPENING T...

Page 5: ...lling the Module 50 Removing the Module 51 MAGNETIC STRIPE READER AND MACHINE READABLE ZONE READER 52 Installing the Module 52 Removing the Module 53 CONNECTING TO A WIRELESS NETWORK 53 PAIRING THE NFC DEVICE 54 CHAPTER 4 USING BIOS SETUP UTILITY WHEN TO USE THE BIOS SETUP UTILITY 55 Accessing the BIOS Setup Utility 55 INSTALLING AN OPERATING SYSTEM 56 Setting Up a Windows 10 Installation Environm...

Page 6: ...TER 6 TROUBLESHOOTING TROUBLESHOOT THE WI FI CONNECTION 66 TROUBLESHOOT OPERATING THE COMPUTER 67 CALL PRODUCT SUPPORT 67 CHAPTER 7 MAINTENANCE Cleaning the Device 68 Housing 68 Touch Screen 68 Returning the Device 68 Contacting TAG Global Systems 68 v ...

Page 7: ...ation Current information and manuals are available for download at the following website www TAGGlobalSystems com Conventions Bold or underlined text is used to emphasize the designated information A Note is used to provide additional information for the device or settings A Caution is used to warn against potential hazards or to caution against unsafe practices A Warning is used to identify imme...

Page 8: ... keep it evenly aligned to prevent bending the connector pins Intended Use The TAG GD700 rugged tablet is equipped with multi functional terminals for stationary and mobile applications in industrial environments such as logistics warehousing fleet management manufacturing and the automotive industry Read the safety guidelines thoroughly before starting any servicing on the device Read the guideli...

Page 9: ...ll TAG Global Systems warranties are void Environmental Hazards Do not use the TAG GD700 in locations near with flammable gases or vapor The use of electrical equipment in explosive environments can be dangerous Turn off the device when near a gas station fuel depot chemical plant or a place where blasting operations take place Safety Guidelines for Mounting If the TAG GD700 is installed on a moun...

Page 10: ...h a nonabrasive cloth Regulatory and Certification FCC This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency ene...

Page 11: ...e Specific Absorption Rate or SAR The SAR limit set by the FCC is 1 6 W kg Tests for SAR are conducted using standard operating positions accepted by the FCC with the EUT transmitting at the specified power level in different channels The highest SAR value for the device as reported to the FCC is 0 55 W kg when placed next to the body CE Marking This product has passed the CE test for environmenta...

Page 12: ...e you begin the installation or configuration process make sure to inspect all components and accessories Contact your representative if there are any missing or damaged items See Contacting TAG Global Systems on page 68 Table 1 Technical Specifications Table 1 Technical Specifications Item Description Display 7 inch LED Backlight 1024 W x 600 H Touch screen Multiple capacitive touch screen Brightne...

Page 13: ...ernet x1 Security TPM TPM 2 0 Data Collection Camera Front 2 0 Mega Pixels camera Rear 8 0 Mega Pixels camera with LED auxiliary light and Auto focus GNSS YES NFC Frequency 13 56 MHz Fingerprint Reader Optional cpacitance type 508 dpi resolution Magnetic Stripe Reader 2D Barcode Optional Magnetic Stripe Reader Machine Readable Zone Reader Optional Item Description Power Supply AC 100V 240V 50 60Hz...

Page 14: ...n and storage temperature MIL STD 810G CHANGE 1 Method 501 6 and 502 6 Humidity MIL STD 810G CHANGE 1 Method 507 6 Humidity Procedure II Aggravated Cycles Fig 507 6 7 IP rating IP65 Operating Temperature Range 20 C 4 F to 50 C 122 F Storage Temperature Range 30 C 22 F to 70 C 158 F Humidity 5 95 without condensation TAG GD700 Configuration Options The following options are available for the TAG GD...

Page 15: ... is shipped with the following items All other accessories are sold and ordered separately For help contact your local TAG Global Systems sales representative See Contacting TAG Global Systems on page 68 TAG GD700 Page 9 of 68 ...

Page 16: ...n page 11 for further information 3 Rear view See Rear View on page 14 for further information 4 Right view See Side View on page 13 for further information 5 Rubber bumpers Easy to grip rubber bumpers enable the rugged tablet to withstand shocks and drop for use in demanding environments 6 Bottom view See Bottom View on page 12 for further information TAG GD700 Page 10 of 68 ...

Page 17: ...on Programmable function button 5 P2 button Programmable function button 6 P3 button Programmable function button 7 Menu button Enter DashON function 8 Fingerprint reader Read fingerprint for biometric authentication 9 Power LED The LED lights when the device is on or when the battery is being charged 10 Storage access LED The LED blue lights during access of system storage drive 11 Wi Fi LED The ...

Page 18: ... On Wi Fi is enabled Off Wi Fi is disabled Table 5 Bottom View No Item Description 1 Docking connector 32 pin connector for docking onto a station 2 Speaker 1 x 1W waterproof bottom mounted speaker Bottom View No Item Description 13 Windows button Windows Start button also can trigger BIOS setup and work as enter button in BIOS mode 14 P4 button Programmable function button 15 Front Camera 2 Mega ...

Page 19: ...ices to the TAG GD700 5 Power button Turns the TAG GD700 on or off 6 USB 3 0 Connect USB devices to the TAG GD700 7 Audio jack Connect headphones or external microphone 8 Micro SIM slot Insert micro SIM card for 4G communication function 9 DC IN jack Insert power connector to charge battery 10 Right I O compartment cover Open to access the right I O ports 11 MicroSD slot Insert microSD card into s...

Page 20: ...connector cover Open to access extended battery connector The extended battery is optional 3 Securing holes Location of holes to secure the handstrap 4 Extended battery bracket slots Align with the extended battery bracket when installing 5 Rear camera 8 0 Mega Pixels camera with LED auxiliary light Figure 5 Rear View TAG GD700 Page 14 of 68 ...

Page 21: ...Dimensions The following image lists the device dimensions without add ons mm inches Figure 6 Front View Dimensions Figure 7 Side View Dimensions TAG GD700 Page 15 of 68 ...

Page 22: ...p computer screen The following actions are available through the use of the stylus Open applications Choose commands in menu Select options in dialog box or drop down menu Drag the scroll bar Drag across the text to select content Place the cursor in a text box before typing A right click is generated by tapping the mouse icon in the system tray After tapping the mouse icon highlights the right b...

Page 23: ...f and the device from electrostatic discharge wear anti static wrist straps or place the device on an anti static mat Charging the Battery When you use the AC adapter to connect your TAG GD700 to a power outlet the standard and external optional battery will automatically begin to recharge While the battery is charging the power LED will be active When the battery is fully charged the power LED is...

Page 24: ...2 Flip open the DC IN cover to expose the DC IN jack 3 Connect the AC adapter to the DC IN port Figure 9 Opening the DC IN Cover Figure 10 Connecting the AC Adapter TAG GD700 Page 18 of 68 ...

Page 25: ... the DC IN cover 1 Locate the DC IN cover 2 Flip the DC IN cover and install The DC IN cover must be inserted correctly to prevent internal damage to the device Figure 11 Right View Locating the DC IN Cover Figure 12 Closing the DC IN Cover TAG GD700 Page 19 of 68 ...

Page 26: ... out Shut down Both Start screen and Desktop screen 1 Display menu and tap Settings 2 Tap Power Shut down Installing the Micro SIM Card The device includes a micro SIM card slot for cellular and wireless connection Only a micro SIM card is supported in the slot Check with your network or cellular service provider for availability and cost rates 1 Power off the TAG GD700 See Powering Off the Device...

Page 27: ... its packaging 7 The micro SIM card has a corner missing Align the SIM card with the slot making sure that the corners match 8 Insert the micro SIM card and press it in until an audible click sounds Figure 14 Right View Locating the Micro SIM Slot Figure 15 Removing the SIM Slot Securing Bracket TAG GD700 Page 21 of 68 ...

Page 28: ...he right I O compartment cover See Closing the I O Compartment Cover on page 35 Removing the Micro SIM Card 1 Power off the TAG GD700 See Powering Off the Device on page 20 Figure 16 Installing the Micro SIM Card TAG GD700 Page 22 of 68 Figure 17 Installing the SIM Slot Securing Bracket ...

Page 29: ...ver on page 35 3 Locate the micro SIM slot in the left I O parts 4 Remove the screw securing the SIM slot securing bracket 5 Remove the securing bracket Figure 18 Right View Locating the Micro SIM Slot Figure 19 Removing the SIM Slot Securing Bracket TAG GD700 Page 23 of 68 ...

Page 30: ...emove it from the slot 8 Install the securing bracket 9 Secure the securing bracket with a screw 10 Close the right I O compartment cover See Closing the I O Compartment Cover on page 36 Figure 20 Removing the Micro SIM Card Figure 21 Installing the SIM Slot Securing Bracket TAG GD700 Page 24 of 68 ...

Page 31: ...n the right I O parts 3 The microSD card has a beveled edge Align the microSD card with the slot making sure that the corners match 4 Insert the microSD card and press it in until an audible click sounds 5 Close the right I O compartment cover See Closing the I O Compartment Cover on page 36 Figure 22 Right View Locating the MicroSD Slot Figure 23 Installing the MicroSD Card TAG GD700 Page 25 of 6...

Page 32: ...3 Press the microSD card in and release it The card springs out 4 Grasp the microSD card and remove it from the slot 5 Close the right I O compartment cover See Closing the I O Compartment Cover on page 36 Figure 24 Right View Locating the MicroSD Slot 4 Grasp the microSD card and remove it from the slot Figure 25 Removing the MicroSD Card TAG GD700 Page 26 of 68 ...

Page 33: ...n the both sides 3 Align the docking connector on the TAG GD700 with the connector on the vehicle dock and push downward 4 Push the TAG GD700 forward and make sure it fixed with latches 5 Press down the levers at the same time to lock Figure 26 Releasing the Levers Figure 27 Installing the TAG GD700 TAG GD700 Page 27 of 68 ...

Page 34: ... TAG GD700 See Powering Off the Device on page 20 2 Disconnect the cabling from the vehicle dock 3 Flip the levers upward on the both sides 4 Remove the TAG GD700 from the vehicle dock with an angle Figure 28 Installing the TAG GD700 Figure 29 Removing the TAG GD700 TAG GD700 Page 28 of 68 ...

Page 35: ...ice on page 20 2 Align the docking connector on the TAG GD700 with the connector on the desktop dock and push downward 3 Push the TAG GD700 downward 4 Connect the cabling to the desktop dock Figure 30 Removing the TAG GD700 Figure 31 Installing the TAG GD700 TAG GD700 Page 29 of 68 ...

Page 36: ... not press down strongly with sharp pointed or hard objects that may leave marks e g nails pencils and ball point pens Use the stylus only for touching the screen Using it for any other purpose may damage the stylus and result in scratches on the screen The pointer cannot follow the stylus movement if you move the stylus too quickly To make a selection tap the screen once with the stylus To double...

Page 37: ...rotected during transport by a transparent film This film should remain on the front display during assembly to avoid damage to the front display surface Only remove the film once all of the assembly work has been completed Figure 33 Removing the Protective Film TAG GD700 Page 31 of 68 ...

Page 38: ...f the device For further information see Overview on page 2 1 Locate the snap on module connector cover 2 Place the device display side down on a clean work surface 3 Remove the screws securing the cover Figure 34 Front View Locating the Snap on Module Connector Cover Figure 35 Removing the Screws TAG GD700 Page 32 of 68 ...

Page 39: ... connector is located on the top side of the device For further information see Overview on page 2 1 Locate the snap on module connector cover Figure 36 Removing the Snap on Module Connector Cover Figure 37 Front View Locating the Snap on Module Connector Cover TAG GD700 Page 33 of 68 ...

Page 40: ...side down on a clean work surface 4 Secure the cover and the TAG GD700 with screws If Snap on module cover is not secured well it may damage the TAG GD700 Figure 39 Securing the Screws Figure 38 Installing the Snap on Module Connector Cover 3 Place the device display side down on a clean work surface TAG GD700 Page 34 of 68 ...

Page 41: ...e device display side down on a clean work surface 2 Locate the I O compartment cover 3 Pull out the I O compartment cover Figure 40 Side View Locating the I O Compartment Cover Figure 41 Opening the I O Compartment Cover TAG GD700 Page 35 of 68 ...

Page 42: ...ocate the I O compartment cover 3 Flip the I O compartment cover and install The I O compartment cover must be inserted correctly to prevent internal damage to the device Figure 42 Side View Locating the I O Compartment Cover Figure 43 Closing the I O Compartment Cover device TAG GD700 Page 36 of 68 ...

Page 43: ... the left or right I O compartment cover See Opening the I O Compartment Cover on page 35 2 Connect to USB device via USB cable Connect Ethernet Cabling The TAG GD700 has an Ethernet port for connecting Ethernet A shielded cable is required to maintain emissions and susceptibility compliance 1 Open the left I O compartment cover See Opening the I O Compartment Cover on page 35 2 Connect LAN cable ...

Page 44: ...ment Cover on page 35 2 Connect the audio cable Connect RS 232 Cabling Connect to RS 232 devices with an RS 232 cable 1 Open the left I O compartment cover See Opening the I O Compartment Cover on page 35 2 Align the RS 232 cable with the port in the device and connect it 3 Turn the locking screws on the cable to secure it to the device Figure 46 Connect Audio Cabling Figure 47 Connect RS 232 Cabl...

Page 45: ...ndstrap on page 38 Connecting the Carrying Handle on page 39 and Connecting the Shoulder Strap on page 42 Connecting the Handstrap The handstrap makes it easy to carry the device with a single hand When attached the handstrap blocks access to the extended battery and connector To install the extended battery you will need to remove the handstrap if it is previously installed 1 Position the handstr...

Page 46: ... TAG GD700 Connecting the Carrying Handle 1 The handle must face the correct way The securing post and velcro should be facing outward 2 Thread one end of the strap through the metal loop on the bumper Figure 49 Removing the Handstrap Figure 50 Inserting the Carrying Handle Through the Loop TAG GD700 Page 40 of 68 ...

Page 47: ...eat for the remaining strap end Removing the Carrying Handle 1 Remove the strap from the velcro and securing post 2 Pull the strap through the metal loop on the bumper 3 Repeat from the remaining strap end 4 Remove the carrying handle Figure 51 Securing the Strap Figure 52 Removing the Strap Figure 53 Removing the Carrying Handle TAG GD700 Page 41 of 68 ...

Page 48: ...nd of the strap through the metal loop on the bumper 3 Pull the strap end through the loop and insert the post through the slit on the strap 4 Secure the strap by attaching the two velcro ends together 5 Repeat for the remaining strap end Figure 54 Inserting the Shoulder Strap Through the Loop Figure 55 Securing the Strap TAG GD700 Page 42 of 68 ...

Page 49: ...ap from the velcro and securing post 2 Pull the strap through the metal loop on the bumper 3 Repeat for the remaining strap end 4 Remove the shoulder strap Figure 56 Removing the Strap Figure 57 Removing the Shoulder Strap TAG GD700 Page 43 of 68 ...

Page 50: ...representative for ordering information 1 Place the device display side down on a clean work surface 2 Locate the extended battery connector cover 3 Flip the connector cover up to remove it from the compartment Figure 58 Rear View Locating the Extended Battery Connector Cover Figure 59 Removing the Extended Battery Connector Cover TAG GD700 Page 44 of 68 ...

Page 51: ...the TAG GD700 5 Push the extended battery bracket toward to lock 6 Securing the extended battery bracket and the TAG GD700 with screws Figure 60 Aligning the Extended Battery Bracket Figure 61 Installing the Extended Battery Bracket Figure 62 Securing the Screws TAG GD700 Page 45 of 68 ...

Page 52: ...abs in the bracket slots 10 Lower the raised end of the extended battery and press in place until an audible click is heard 11 Press the locking switch on the top left side to lock the extended battery Figure 63 Placing the Extended Battery Connector Cover in the Cover Placeholder Figure 64 Installing the Extended Battery Figure 65 Locking the Extended Battery TAG GD700 Page 46 of 68 ...

Page 53: ...left side to the unlock position 2 Press and hold the release button as shown in the image to release the battery 3 Hold the battery and angle the top side up to remove Figure 66 Unlock the Extended Battery Figure 67 Removing the Extended Battery TAG GD700 Page 47 of 68 ...

Page 54: ...securing the extended battery bracket 6 Push the extended battery bracket towards the bottom of the TAG GD700 to release the bracket Figure 68 Removing the Extended Battery Connector Cover Figure 69 Removing the Screws Figure 70 Releasing the Extended Battery Bracket TAG GD700 Page 48 of 68 ...

Page 55: ... connector cover in the extended battery compartment to protect the battery connector Figure 71 Removing the Extended Battery Bracket Figure 72 Installing the Extended Battery Connector Cover 7 Remove the extended battery bracket TAG GD700 Page 49 of 68 ...

Page 56: ...on module connector cover See Removing the Snap on Module Connector Cover on page 32 3 Align the module correctly The Barcode scanner sensor must be facing the front of the device 4 Align connectors on the module and the device 5 Insert the device over the connector and press down An audible click sounds when the module is installed correctly 6 Secure the module and the TAG GD700 with the screws F...

Page 57: ...crews securing the module 3 Grasp the module from both sides and gently pull the module off 4 Remove the module 5 Replace the snap on module connector cover See Replacing the Snap on Module Connector Cover on page 33 Figure 76 Removing the Module Figure 75 Removing the Screws TAG GD700 Page 51 of 68 ...

Page 58: ... Remove the snap on module connector cover See Removing the Snap on Module Connector Cover on page 32 3 Align the module correctly The reader sensor must be facing the front of the device 4 Align connectors on the module and the device 5 Insert the device over the connector and press down An audible click sounds when the module is installed correctly 6 Secure the module and the TAG GD700 with the ...

Page 59: ...less network 1 Before beginning make sure your Wi Fi setting is enabled and you are within range of a wireless network If your Wi Fi setting is disabled proceed to step 2 Find the network icon located on the right side of the taskbar If the icon displays an X in a red circle you are not within range of a wireless network Move to a different spot until the Wi Fi icon changes status indicating avail...

Page 60: ... unsecured network no password is required 8 If a password is required type the password in the Enter the network security key field Alternatively you can also push the WPS button on your router to begin the security handshake 9 Tap Next to finish the connection process You have successfully connected to a wireless network Pairing the NFC Device The NFC function allows the transfer of information ...

Page 61: ...ows 10 Operating System Accessing the BIOS Setup Utility The BIOS Setup Utility screens shown in this chapter are for your reference only The actual images or settings on your tablet computer may differ The BIOS Setup Utility program may have been updated after the publication of this manual To run the BIOS Setup Utility use the following procedures 1 Connect a keyboard to the TAG GD700 2 When the...

Page 62: ...re are several settings in BIOS that must be modified before you can install a Windows 10 Operating System Use the following guidelines to prepare the BIOS environment Step 1 Enable CSM Support 1 Access the BIOS Setup Utility see Accessing the BIOS Setup Utility on page 55 2 Navigate to APP Menu Main Boot Features 3 Locate the CSM Support setting and tap the drop down menu to display the options 4...

Page 63: ...Utility on page 55 2 Navigate to APP Menu Main Boot Features 3 Locate the Legacy Boot setting and tap on the menu to select On enable legacy boot Step 3 Advanced Miscellaneous Configuration Save the Settings Figure 84 Main Boot Features Figure 85 Main Boot Features TAG GD700 Page 57 of 68 ...

Page 64: ...d the Windows 10 Operating System can be installed BIOS Passwords Setting Up a Supervisor Password To setup a supervisor password follow the procedure as described 1 Go to APP Menu Security Account s Password Status 2 Tap the Enter icon next to Setup the Supervisor Password to access the virtual keyboard Figure 86 Exit the BIOS Utility Figure 87 Security Account s Password Status TAG GD700 Page 58...

Page 65: ...Enter to confirm the new password 5 Navigate to APP Menu Exit 6 Tap Exit Saving Changes to display the confirmation screen 7 Tap Yes to save the new configuration settings After setting the Supervisor password the password is required to access the BIOS Setup Utility Figure 88 Set Supervisor Password Figure 89 Exit Screen TAG GD700 Page 59 of 68 ...

Page 66: ...and reflash the system BIOS Both procedures follow the same steps as described in the following Make sure to protect your device from power loss during the BIOS update procedure to prevent irreparable damage to your system s main board For this procedure it is highly recommended to connect the device to the AC adapter to prevent a sudden loss of power during the BIOS updating process 1 Contact you...

Page 67: ...5 Tap Settings from the displayed menus 6 Tap UPDATE SECURITY Figure 90 Menu Settings Figure 91 UPDATE SECURITY TAG GD700 Page 61 of 68 ...

Page 68: ...7 From the UPDATE SECURITY menu tap Recovery to continue 8 From the RECOVERY screen tap Restart now Figure 92 Recovery Figure 93 Restart Now TAG GD700 Page 62 of 68 ...

Page 69: ...p Internal Shell to open the command screen Make sure connect the TAG GD700 to the AC adapter to prevent a sudden loss of power Figure 94 Use a Device Figure 95 Internal Shell Make sure connect the TAG GD700 to the AC adapter to prevent a sudden loss of power TAG GD700 Page 63 of 68 ...

Page 70: ...omplete 14 Once the process is complete the TAG GD700 automatically reboots The BIOS is now updated The BIOS is now updated Updating EC Connect the TAG GD700 to the AC adapter to prevent a sudden loss of power 1 Updating EC requires the use of the Internal Shell Command menu refer to steps 1 to 12 of Updating BIOS 2 Enter the EC source file folder 3 In the source folder enter f 4 Do not turn off y...

Page 71: ...ept Power button Screen Auto Rotate Disable or enable screen auto rotate function Airplane Turn on or off the airplane mode Battery Shows the battery level or charging status Brightness Adjust brightness level and enable or disable auto brightness function Volume Control Adjust volume level and enable or disable mute function GNSS Disable or enable GNSS function Wi Fi Disable or enable Wi Fi funct...

Page 72: ...puter now shows you are not connected to the network A Move closer to an access point or to a different location to reestablish communications until you reconnect with the network Q The computer appears to be connected to the network but you cannot establish a terminal emulation session with the host computer A There may be a problem with the host computer or with the connection between the access...

Page 73: ... enter data A Restart the computer Call Product Support Please contact the dealer who supplied this device or contact your TAG Global Systems representative Alternately contact the manufacturer at www TAGGlobalSystems com To better assist you have the following information ready Configuration number Serial number Operating system BIOS and MCU versions Service pack version System component versions...

Page 74: ...igh pressure cleaner the additional risk of water entering the TAG GD700 may damage the electronics or touch screen Touch Screen Use neutral detergent or isopropyl alcohol on a clean soft cloth to clean the panel surface Prevent using any kind of chemical solvent acidic or alkali solution Returning the Device Please put the contents in the original package gently when you need to return the TAG GD...