Operations Manual
SV-2000-IX
Document Number: 275-MNL-002
Page 5 of 84
Version 1.0. 08/25/2010
technicians are cross-trained in multiple disciplines so they can be redistributed to any cell that
encounters production bottlenecks, which ensures optimal efficiency.
2.2.3 Lifecycle Management
TAG’s world-class Program Management discipline models the renowned methodologies of the
Project Management Institute (PMI) to ensure successful completion of the task at hand. Our
Program Managers (PMs) serve as the voice of the customer – driving requirements to which the
rest of TAG’s organization answers. As an explicit tenet of TAG’s corporate mission statement,
the PMs not only track cost, schedule, and technical compliance throughout a project’s period of
performance, but also ensure the customer is supported well beyond it.