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Tailwind E-Bikes User Manual
The warranty is void if: The damages are a result of an
accident, abuse, alteration, non-authorized usage, or use of
electricity other than that indicated in this manual.
The warranty is void if: Repairs, modifications, or
alterations were done by a person not authorized by
Tailwind.
The warranty is void if: The owner or user neglected to
do routine maintenance required and the damages or
problems are directly related to such neglect. It is the
user’s responsibility to keep the E-Bike in proper condition.
Certain parts of the equipment are not covered by the
Tailwind warranty due to the fact that they require
replacement after multiple uses. For example: buttons,
pedals, seats, tires, etc. These parts will eventually
require replacement at the owner’s cost.
The manufacturers will not be held responsible for
damages or monetary losses related to the purchase or
use of their products. Tailwind denies responsibility for all
physical and moral damages linked to the purchase and use
of their products. In all cases, the damages cannot exceed
the purchase price paid by the initial owner.
The final decision to honor the warranty is taken by
Tailwind personnel after a technical inspection when the
owner returns defective products.
The warranty excludes:
1. Replacement and shipping costs of products worn out by
normal use.
2. Replacement and shipping costs of products due to
problems related to neglect, abuse, or lack of maintenance.
Warranties are NON-TRANSFERABLE.
Product Data
E-Bike Model:
Serial Number:
Purchase Date:
Order Number:
Summary of Contents for E-BIKE
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