Chapter 5 Troubleshooting
201
Chapter 5.
Troubleshooting
5.1
Instruments
The following instruments may help to allocate the problem:
A multi-meter
: to identify the line condition, the power condition, etc.
A PC
: with a LAN card installed and the IP setup configured properly
A network scope
: to identify the network status and the traffic load over the
network.
5.2
Troubleshooting
Turn off the power first. Follow the procedures below to allocate the problem:
1) Cable Connections
Make sure all the cables are connected correctly and firmly. Check if you provide a
correct power source.
2) The Power Source
The LED indicators offer some helpful information for users to check the hardware
status of VENUS 29xx Series. Check if the PWR LED is ON. Use the multi-meter
to measure the power supply.
3) Boot up Diagnosis
Observe the boot up sequence of the gateway. During the boot up phase, VENUS
29xx Series performs the hardware initialization, run-time AP software verification,
interface module detection and then the hardware diagnosis procedure. Check if
all the LEDs can display correctly.
Summary of Contents for VENUS 2916
Page 2: ......
Page 10: ...Venus 29xx Series SIP User s Manual viii APPENDIX C CODE DETERMINATION FLOW CHART 209...
Page 67: ...Chapter 3 Configuration and Management 51 Figure 3 27 Ethernet Configuration...
Page 81: ...Chapter 3 Configuration and Management 65 3 5 3 6 SNMP Figure 3 37 SNMP Configuration...
Page 121: ...Chapter 3 Configuration and Management 105 Figure 3 55 Static Routing Configuration...
Page 124: ...Chapter 3 Configuration and Management 108 Figure 3 57 DHCP Server Configuration...
Page 170: ...Chapter 3 Configuration and Management 154 Figure 3 106 Spy command...
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