Tait TM9355, User Manual

Page 1: ...TM9300 DMR Mobile Radios User s Guide MMB 00001 11 Issue 11 August 2020...

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Page 3: ...e 37 Locking and unlocking the keypad 38 Changing the radio s operating mode 39 Setting and viewing the radio s time and date 40 4 Using the address book 41 Opening the address book 42 Changing the de...

Page 4: ...s available 90 Changing your network 90 Making a call using the address book 91 Making a preset call 92 About trunked zones and workgroups 93 About emergency operation 97 Dialing a PABX number 99 Dial...

Page 5: ...ble indicators 133 Changing the volume of keypress tones 133 Changing to quiet operation 134 Changing to silent operation 134 Changing the external alert option 135 Turning on backlighting 135 Adjusti...

Page 6: ...ty of the user to ensure that use of such information equipment and software complies with the laws rules and regulations of the applicable jurisdictions Enquiries and comments If you have any enquiri...

Page 7: ...tion about how to dispose of your unwanted Tait product visit the Tait WEEE website at www taitradio com weee Please be environmentally responsible and dispose through the original supplier or contact...

Page 8: ...xercise control over your exposure to RF energy To prevent exceeding FCC RF exposure limits you must control the amount and duration of RF that you and other people are exposed to It is also important...

Page 9: ...e This is important because the radio radiates more energy when it is transmitting than when it is receiving While you are transmitting talking or sending data on the radio you must ensure that there...

Page 10: ...EEE and ICNIRP exposure limits for occupational controlled RF exposure environments at operating duty factors of up to 50 talk to 50 listen Conformit aux normes d exposition l nergie RF Cette radio me...

Page 11: ...frequency emissions limits in Canada This device complies with Industry Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interfere...

Page 12: ...s radio complies with 90 553 a of 47 CFR This states that Encryption is not permitted on the nationwide Interop erability calling channels These channels are defined in 90 531 b 1 ii Radios using encr...

Page 13: ...that are not harmonized throughout the EU EEA and will require a licence to operate in each member state This product can be programmed for frequencies or emissions that may make its use illegal Wher...

Page 14: ...g with the pacemaker If there is interference between your hearing aid and the radio please discuss an alternative solution with the hearing aid manufacturer Potentially explosive atmospheres and blas...

Page 15: ...may violate the laws and legislation that apply in your country or state Please check the vehicle regulations in your area Radio protection when charging the vehicle battery Always remove the fuses fr...

Page 16: ...y Tait Failure to do so could invalidate compliance requirements and void the user s authority to operate the radio High radio surface temperatures Caution The bottom surface of the radio and the heat...

Page 17: ...it Radio uninhibit Talkgroups Radio settings Functions Scrambler Lock radio Low power tx Monitor Squelch o ride VOX VOX sensitivity Repeater Talkaround External PA Voice annunciation Call settings Ign...

Page 18: ...nal PA Voice annunciation Call settings Call queuing Do not disturb Extra features Lone worker Alert settings External alert Indicator level Keypress tones Quiet operation Silent operation Display set...

Page 19: ...alert provides necessary safety information as well as instruction in the proper use of the product This user s guide uses the following types of alert Warning This alert is used when there is a hazar...

Page 20: ...Support website http support taitradio com Safety and Compliance Information supplied with each radio The same information is included in this user s guide Installation Guide covers installing TM9300...

Page 21: ...cators and explains how the radio menus are organized This section covers About your DMR digital radio About the radio controls Understanding the radio display Understanding the radio indicators Using...

Page 22: ...analog calls in terms of static noise in low signal areas and radio coverage in marginal reception areas Lack of static noise On digital networks there is no static noise even in low signal areas Thi...

Page 23: ...ps are talking and unmuted for members of your user group There are two muting controls that operate in your radio signaling mute squelch Signaling mute The radio s signaling mute only allows the radi...

Page 24: ...elease to listen Volume control Rotate to change the speaker volume On off key Turn the radio on or off with a long press Left and right selection keys Action determined by the text above the selectio...

Page 25: ...T key as well as alphanumeric keys two scroll keys and left and right selection keys The PTT key the scroll keys and the selection keys all work in the same way as those on the radio control head see...

Page 26: ...rk in the same way as those on the standard control head with the exception of the PTT and volume up and down keys The hand held control head also has two additional function keys scroll keys function...

Page 27: ...rnal alert external alert is turned on Silent operation your radio s audible tones have been turned off Low power transmit your radio is set to transmit on low power Transmit your radio is transmittin...

Page 28: ...age 104 Trunking your radio has established a call and you are now able to speak to the other party Conventional mode icons Monitor or squelch override monitor or squelch override is turned on Scannin...

Page 29: ...behave may be affected by the way your radio is programmed Status indicators Color Meaning Red transmit On your radio is transmitting Flashing your transmit timer is about to expire Green receive On t...

Page 30: ...e action you have attempted is permitted Function activated A function has been turned on using a function key One short low pitched beep Function deactivated A function has been turned off using a fu...

Page 31: ...d The radio has been made inoperable by your service provider two low pitched beeps Radio s temperature is high The radio s temperature is in the high temperature range but the radio will continue to...

Page 32: ...e function key settings Use the Main menu to check the features assigned to your radio s function keys 1 Press Menu and select Radio settings Radio info Key settings 2 In the Key Settings menu scroll...

Page 33: ...has a number of menus each containing lists or submenus The menus available depend on the way your radio is programmed To access the Main menu press the right selection key whenever Menu appears abov...

Page 34: ...alphanumeric keys to search a list This feature is only available for radios with alphanumeric keys If a blinking cursor appears when you select a list you are able to search for the menu item you wa...

Page 35: ...ection describes the basic operation of your radio This section covers Turning the radio on and off Adjusting the speaker volume Locking and unlocking the keypad Changing the radio s operating mode Se...

Page 36: ...powered up If the message Enter PIN appears on the display enter your assigned PIN personal identification number See Unlocking the radio below Locking the radio 1 Press Menu and select Radio settings...

Page 37: ...e you have been given This is a pre programmed sequence of four keys Adjusting the speaker volume Standard control head Rotate the volume control clockwise to increase the speaker volume and countercl...

Page 38: ...call while the keypad is locked press any key to answer To lock the keypad Press and hold the right selection key for about one second The message Keypad locked briefly appears on the display and Unlo...

Page 39: ...erating in trunked mode on page 89 To change your operating mode 1 Press Menu and select Change mode Depending on how your radio is programmed you may be able to press a function key to change mode 2...

Page 40: ...ntries based on the current clock setting To set the time date and time format Your radio may be programmed to allow you to set time and date manually or time and date can be updated using a GPS sourc...

Page 41: ...operation conventional or trunked and network The standard address book may be grouped by roles but you can also select to display all entries The standard address book can also contain entries that a...

Page 42: ...changing the mode you are asked to select the default address book The radio will now default to the selected address book Changing the default address book To change the default address book 1 Press...

Page 43: ...ddress book you can now select to view all entries or select to view the entries of a role 2 Scroll to the role you want and press Select All entries associated with the selected role are now displaye...

Page 44: ...s book When adding an entry from the standard address book to the personal address the role is added as well add edit or delete entries in the personal address book including adding the last call Filt...

Page 45: ...ration conventional or trunked and network Creating editing and deleting personal address book entries To manually create a personal address book entry To edit or delete entries select the correspondi...

Page 46: ...appears press Back and switch to the personal address book 2 Press Options and select Add last call Add last call only appears if you received an individual call all modes except analog conventional...

Page 47: ...press Change Otherwise press Options and select Save Copying a standard address book entry to the personal address book To copy a standard address book entry to the personal address book 1 Press Menu...

Page 48: ...tions to the name or number If the number of an incoming or dialed call occurs in both the standard and the personal address books the radio will display the name defined in the personal address book...

Page 49: ...sing the address book Making a local call Making a DTMF patch call Making an emergency call Setting your status on analog channels Sending and receiving status messages Sending and receiving text mess...

Page 50: ...your radio is programmed you may be able to use the scroll keys or left selection key to select the Zones menu 2 In the Zones menu scroll through the list of zones until the one you want appears 3 Pr...

Page 51: ...radio is programmed you may be able to use the scroll keys the left selection key or a function key to select the Channels menu 2 In the Channels menu scroll through the list of channels until the cha...

Page 52: ...r radio may be configured to use a timer or a function key to return to automatic mode Selecting a scan or voting group A scan or voting group is a collection of channels that are grouped together for...

Page 53: ...rs on the display Dialing a scan or voting group This feature is only available for radios with alphanumeric keys Dialing a scan or voting group may be available from the radio s idle display but is a...

Page 54: ...ith public safety members in other regions Statewide talkgroups as their name sug gests enable public safety agencies to communi cate with each other from one end of the state to the other Special eve...

Page 55: ...which will remain active for a programmed time While the network is active green LED glows you can complete the call and start a new call If you are on a channel programmed for DMR or analog calls be...

Page 56: ...ogrammed 7 Speak clearly into the microphone and release the PTT key when you have finished talking While you are transmitting the red LED glows and the transmit icon appears on the display You cannot...

Page 57: ...to whom you last made an individual call is highlighted Scroll to the person you want to call and press the PTT key to make the call immediately Alternatively you can press Call and then PTT 3 If an a...

Page 58: ...k calls may also be used to send status information such as at lunch or on site or to change to a channel or group For more information see Using the address book on page 41 1 Press Menu and select Ad...

Page 59: ...Dialing a radio call This feature is only available for radios with alphanumeric keys To dial a call to another radio or group of radios analog only 1 Select the required channel 2 Press Menu and sel...

Page 60: ...red LED glows and appears on the display On an analog channel when the called party receives your call the message Ack received may appear on the display Making a phone call This feature is available...

Page 61: ...d function key use the Main menu to dial the call make a local call see Making a local call on page 59 use your address book see Making a call using the address book on page 58 dial DTMF tones overdia...

Page 62: ...he required channel 2 Press Menu and select Dial patch call 3 Dial the required number using the alphanumeric keys 4 Press Send Your radio may send tones to capture the line 5 Press Send to send the n...

Page 63: ...at any time by turning the radio off and then on Emergency mode may be programmed to end after a fixed period of time In this case there is no need to turn the radio off and then on in order to retur...

Page 64: ...and display your message If you receive a status message the message is automatically queued since a response is not expected Status messages can also be used to control external devices Sending a st...

Page 65: ...messages Your radio may be programmed so that you can send text messages The three options for creating text messages are selecting a preset text message editing a draft text message or creating a ne...

Page 66: ...hort label representing each message is displayed 2 Scroll through the list of preset message labels until the one you want appears Key Characters Key Characters 1 P Q R S 7 A B C 2 T U V 8 D E F 3 W...

Page 67: ...select Services Text message New message 2 Use the alphanumeric keys to add characters and the Clear key to delete them Use the scroll keys to move through the characters 3 When the message is comple...

Page 68: ...g a text message 1 When you have chosen or entered a message press Options and the Text options menu opens 2 In the Text options menu scroll through the list of options until the choice you want appea...

Page 69: ...may be stored in the queue The queue icon appears and information about the missed call or message may be shown on the display The queue can be programmed to store multiple calls or messages or just...

Page 70: ...n the type of call it is For a voice call select Call to return the call For a status message or a text message select View to read the message Reply to reply or Call to return the call Your radio may...

Page 71: ...be displayed to advise you whether the call alert has been sent successfully or not If an acknowledgement is not received from the recipient s radio you will have the option of either canceling or re...

Page 72: ...so check a radio from the Options menu of its address book entry 2 If an address book is configured you can select to either dial a number or show the address book Otherwise a preset list of radios wi...

Page 73: ...aking a call You can hear any activity near the radio for up to 120 seconds To send a radio unit monitor request 1 Press Menu and select Services Radio monitor You can also send a radio unit monitor r...

Page 74: ...use the radio inhibit feature This feature is also known as stun On the inhibited radio Radio stunned will appear briefly on the display and the radio will return to the idle display The radio remains...

Page 75: ...Press Menu and select Services Radio uninhibit You can also uninhibit another radio from the Options menu of its address book entry 2 If an address book is configured you can select to either dial a...

Page 76: ...st Resending calls automatically On an analog channel your radio may have been programmed to resend individual and group calls when transmission is refused because the channel is busy There are two au...

Page 77: ...ou are using your radio in conditions where signal strength is high you can reduce the drain on your vehicle battery by transmitting at low power When low power transmit is turned on appears on the di...

Page 78: ...t call and all other active calls in your group This can be done either by using the function key programmed for reset mon itor to end your current call using the function key programmed for call clea...

Page 79: ...a channel before you make a call The squelch override function lets the radio user override the squelch carrier mute and hear all noise on a channel including weak signals that are below the programm...

Page 80: ...cannot be overridden when the radio is scanning Bypassing the repeater on analog channels For analog channels you can bypass the radio repeater and communicate directly with another radio This featur...

Page 81: ...to turn repeater talkaround on The message Talkaround activated appears briefly and the repeater talkaround icon appears on the display 3 Proceed with your call 4 To turn repeater talkaround off eithe...

Page 82: ...voting group on page 52 explains how to select a group A group can be either a voting or a scanning group Suspending a channel from a voting group You may be able to use the function key programmed f...

Page 83: ...are standard scanning and background scanning Background scan can only be activated by using a function key programmed for background scan It differs from standard scanning in that the channel that wa...

Page 84: ...s again part of the scan group Alternatively the function key programmed for scanning may be programmed so that a short key press turns on scanning and a long key press activates nuisance delete Press...

Page 85: ...oup members menu option Changing a group s transmit channel You may be able to change the transmit channel of a standard scanning group The transmit channel is identified by the icon 1 Select the grou...

Page 86: ...tified by the icon and the second priority channel is identified by the icon 1 Select the group See Selecting a scan or voting group on page 52 2 Press Edit If there is no edit option for the left sel...

Page 87: ...n no recent activity You cannot delete this channel it will not appear under Delete channel This channel is the group s first priority channel You cannot delete this channel it will not appear under D...

Page 88: ...hannel from the group as the captured channel is the last remaining group member Cannot delete channel You cannot use nuisance delete to temporarily delete the channel from the group The captured chan...

Page 89: ...med before it can operate in DMR or MPT trunked mode This section covers Checking that your network is available Changing your network Making a call using the address book Making a preset call About t...

Page 90: ...You can still make calls to radios covered by the same site but not to radios on other sites Changing your network Your radio may be programmed to operate in up to four completely separate trunking n...

Page 91: ...e new network 1 to 4 The radio will restart and display name of the new network Making a call using the address book The Address book menu programmed for your radio may contain calls to other radios t...

Page 92: ...your radio is programmed you may be able to use a function key or left selection key to select the Preset calls menu 2 In the Preset calls menu scroll through the list of calls until the call you wan...

Page 93: ...cally define geographic areas towns suburbs or counties or branches of an organization Workgroups span multiple zones and typically define functions work areas or job roles When your radio belongs to...

Page 94: ...ge zones automatically based on your location Selecting a zone manually as described above will end automatic mode and the manual mode icon will appear on the display Your radio may be configured to u...

Page 95: ...on page 94 3 Press the PTT key and a call to that workgroup is made Dialing a workgroup call This feature is only available for radios with alphanumeric keys It may be possible to dial workgroup calls...

Page 96: ...eys to go to your homegroup or to toggle between your homegroup and the currently selected zone and workgroup Press the function key programmed to go to your homegroup The radio now shows your homegro...

Page 97: ...you may be able to summon help by sending an emergency call After making the call your radio may be programmed to enter emergency mode While emergency mode is active your radio may cycle between recei...

Page 98: ...e n is the radio unit number you wish to send the emergency call to and may be a two or three digit number Activating emergency mode You can activate emergency mode using a function key programmed for...

Page 99: ...extension you wish to call 2 Press Send or the or PTT key The call details appear on the display While the call is being setup you can cancel the call by pressing Cancel Dialing a PSTN number Dialing...

Page 100: ...ft the microphone off the microphone clip In this case you will usually talk first Once the icon appears you can proceed with the call as follows 1 Hold the microphone about 2 inches 5cm from your mou...

Page 101: ...er is about to expire the message Transmit timeout imminent appears in the display the red LED flashes and the radio gives three beeps If the transmit timer times out the call clears down Call time li...

Page 102: ...ed unit s identity may appear on the display To make a call to that person again briefly press the PTT key Unanswered call When an incoming call is missed the message Missed call and the caller s iden...

Page 103: ...back look at the entry details or delete the entry Your radio may be also programmed to automatically view the full status message or text message on receipt If there are calls or messages in the que...

Page 104: ...ls and messages Changing your queue settings Your radio may be programmed so that you are able to change queuing between unanswered and full In unanswered queuing incoming individual voice calls are o...

Page 105: ...queuing to unanswered queuing press Menu and select Radio settings Call settings Call queuing and choose Off press the function key programmed for Call queu ing or dial 48 then press the or PTT key T...

Page 106: ...scroll through the list of status messages until the message you want appears Sending a status message 1 When you have chosen a message press Send and the Send to menu opens 2 In the Send to menu scr...

Page 107: ...See Dialing a preset call on page 92 or Dialing a workgroup call on page 95 for more information 3 Press Send or the or PTT key The call details appear on the display While the call is being setup yo...

Page 108: ...t the type of text entry upper and lower case characters ABC abc ini tial capitals Abc or numbers 123 Use the left selection key Clear to delete a char acter from the display Use the scroll keys to mo...

Page 109: ...age or Edit to change the message Pressing will place the cursor at the start of the message Pressing will place the cursor at the end of the message When the message is complete press Options and sel...

Page 110: ...croll through the list of options until the choice you want appears If your radio has alphanumeric keys you can choose the option Dialed then dial the number of the party you wish to call If you selec...

Page 111: ...ext messages are added to the queue For more information see Checking the queue on page 103 Press Options and select whether to reply call or delete Your radio may be programmed to automatically view...

Page 112: ...u and select Radio Settings Call Settings Do not disturb 2 In the Do not disturb menu choose On 3 Press Select The message Do not disturb activated appears on the display Your radio will now ignore al...

Page 113: ...dialed calls from your radio The numbers you dial and dialing features available depend on the way your radio is programmed and the way your network operates Contact your radio provider for further as...

Page 114: ...a four digit fleet number and a two or three digit radio unit number You may also be part of a group with a two or three digit group number Finding your radio s MPT number To find your radio s full M...

Page 115: ...y Call to Dialing code and example Radio 23 in the same fleet as you Radio 234 in the same fleet as you Radio 23 in fleet 3078 with the same prefix as you Radio 234 in fleet 3078 with the same prefix...

Page 116: ...x a two digit fleet number and a three digit unit number You may also be part of a group with a three digit group number Finding your radio s DMR number To find your radio s full DMR number 1 Dial 700...

Page 117: ...Call to Dialing code and example Radio 332 in the same fleet as you Radio 521 in the same fleet as you Radio 332 in fleet 78 with the same prefix as you Radio 521 in fleet 78 with the same prefix as y...

Page 118: ...ing on the fleet size a zero one two or three digit prefix a one or two digit fleet number and a two or three digit radio unit number See your radio provider or network administrator for Nokia ANN cal...

Page 119: ...h the same prefix as you Call to radio 24 in fleet 52 with a different prefix to you 126 Call to radio 25 in fleet 53 with the same lead and prefix1 Mini fleet Call to radio 23 in fleet 80 with the sa...

Page 120: ...OACSU call 0 0 Request base dispatcher to call you back Cancel request 0 n 0 n Request another dispatcher to call you back Cancel request 0 234 0 234 0s n 0s Status call to radio n s status 0 to 31 MP...

Page 121: ...urb SDM calls MPT Do not disturb voice calls only DMR Cancel do not disturb SDM calls MPT Cancel do not disturb voice calls only 492 492 Do not disturb data calls only Cancel do not disturb data calls...

Page 122: ...82 g 4 Priority conference call DMR high to group g 82 923 83 n 4 Priority call DMR medium to radio n 83 23 83 g 4 Priority conference call DMR medium to group g 83 923 9 n Emergency call to radio n...

Page 123: ...how to use the location services that may be available on your radio This feature is controlled by a software license SFE and may not be available with your radio This section covers About location i...

Page 124: ...up to send and log location information About location statuses In the Own location screen location status information appears at the top right of the display Status information shown on a hand held c...

Page 125: ...e Own location displays 3 Press Exit to exit the location display In certain situations your radio may automatically exit the location display Zone 59 tracking Easting 321025 Northing 5812578 Exit Zon...

Page 126: ...a predetermined time to respond to the loneworker situation If you are unable to respond the radio either enters emergency mode or in trunked mode sends a status update to a predetermined person or ta...

Page 127: ...ng a response from you to acknowledge that you are safe The message Loneworker awaiting and a horizontal scroll bar appear indicating the remaining time until an emergency action is triggered Press an...

Page 128: ...your communications completely private This feature is controlled by a software license SFE and may not be available with your radio This section covers About encryption Encrypting calls Making an en...

Page 129: ...encrypted on networks programmed for encryption and the encryption icon remains in the display This setting only affects outgoing calls Incoming calls will still be decoded by your radio so long as t...

Page 130: ...disappears and your radio may be programmed to issue an audible alert Receiving an encrypted call When you receive an encrypted call your radio unmutes and you can hear clear speech so long as the key...

Page 131: ...nsmit with encryption turned on but don t have any keys loaded the message Key fail appears Deleting an encryption key 1 Press Menu and select Security Zeroize key 2 Scroll to the key you want and pre...

Page 132: ...ese features are common to radios operating in either trunked or conventional mode This section covers Changing the volume of all audible indicators Changing the volume of keypress tones Changing to q...

Page 133: ...e level of indicators 2 Scroll to High or Low and press Select Changing the volume of keypress tones Whenever you press the radio keys the keypress tones give you an audible indication as to whether o...

Page 134: ...On or Off and press Select Changing to silent operation When silent operation is on all the radio s audible tones are turned off and only channel traffic can be heard To turn silent operation on or of...

Page 135: ...d off 2 Scroll to either On or Off and press Select Turning on backlighting Whenever a key is pressed or a call is received the keypad and display light up automatically Backlighting only remains on f...

Page 136: ...ion key may be programmed so that a short key press turns backlighting on momen tarily and a long key press turns backlighting on and it remains on until there is a further long key press Adjusting th...

Page 137: ...he lighting conditions that you are working in 1 Press Menu and select Radio settings Display settings Contrast adjust 2 Use the scroll keys to adjust the display contrast to the level you want 3 Pres...

Page 138: ...ce If you are experiencing difficulty operating your radio you may find the following sections helpful Consult your radio provider for assistance if necessary This section covers When the radio won t...

Page 139: ...erate properly contact your radio provider for further assistance Identifying the radio s audible tones The radio s audible tones can help you identify a potential problem See Audible tones on page 30...

Page 140: ...gently pull that corner until the seal comes away from the cavity Notice Remove the grommet carefully as it serves two important functions Firstly it prevents damage to the microphone socket due to m...

Page 141: ...ecure and that no damage has occurred to the antenna or wiring Notice To prevent permanent damage to the radio cover do not allow the radio to come into contact with detergents alcohol aerosol sprays...

Page 142: ...ES atbilst bas deklar cijas teksts ir pieejams d interneta vietn www taitradio com eudoc LT A Tait International Limited patvirtinu kad radijo rengini tipas TMBB1A TMBH5A TMBH7A atitinka Direktyv 2014...

Page 143: ...ocumentation that specifies technical and performance features and capabilities user operation and training manuals for the Software and all physical or electronic media upon which such information is...

Page 144: ...nable and use the Software or certain functions or features of the Software Tait means Tait International Limited and includes its Affiliates Section 2 SCOPE This Agreement contains the terms and cond...

Page 145: ...or Documentation to any third party iv grant any sublicense or other rights in the Software or Documentation to any third party v take any action that would cause the Software or Documentation to be p...

Page 146: ...Software warranty will be a period of one 1 year from Tait shipment of the Software If Licensee is not in breach of any obligations under this Agreement Tait warrants that the unmodified Software when...

Page 147: ...entation provided that Licensee transfers all copies of the Software and Documentation to the transferee 7 4 7 4 For the avoidance of any doubt Section 7 3 excludes TaitNet Infrastructure or the produ...

Page 148: ...or otherwise at law for any losses or damages whether general special exemplary punitive direct indirect or consequential arising out of or in connection with any use or inability of using the Softwar...

Page 149: ...r Software to any country for which New Zealand or any other applicable country requires an export license or other governmental approval without first obtaining such license or approval 11 10 SEVERAB...

Page 150: ...150 Tait Software License Agreement...

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