32
Fault Analysis of Error Codes
If the error code is displayed on the computer board of the water heater or remote controller, please check the following .
After checking,
consult with the manufacturer
.
T-KJr2-IN / 110 & T-K4-IN / 310 T-D2-IN / 510
Malfunction description
Diagnosis
Red LED
TK-RE02
TM-RE30
One Time
03
031
Incorrect DIP switch setting
•
Check the DIP switch settings on the
PCB (Part #701) .
Five Times
10
101
Warning for the “991” error
code
•
Check the gas type of the water heater
matches the gas supplied to it .
•
Check if there is any blockage in the
intake air and/or exhaust .
•
If the water heater is installed as a
direct-vent system, check whether there
is enough distance between the intake
air terminal and the exhaust terminal .
•
Check the altitude/elevation of area of
where the water heater is installed and
match DIP switches .
•
Check if there is grease and/or dirt
in the burner (Part #101) and the fan
motor (Part #103), especially if the
water heater has been installed in a
contaminated area .
•
Check the DIP switches match gas type
of unit .
•
Check the manifold pressure at Max .
and Min .
•
Check the proportional gas valve hose .
Three Times 11
111
Ignition failure
•
Check if the Hi-limit switch (Part #412)
is properly functioning .
•
Check for connection/breakage of wires
(Part #413, 708, 709, 710, 712), burn
marks on the computer board (Part
#701), and/or soot on the flame rod
(Part #108) .
•
Check if there is a buzzing spark ignition
sound coming from the burner (Part
#101) when the water heater prepares
for combustion .
•
Listen for the double “clunk” sound
coming from gas valve assembly (Part
#102) when the water heater goes into
combustion .
•
Check if there is leaking from heat
exchanger (Part #401) .
•
Check that the gas is turned on .
•
Check gas supply .
Three Times 12
121
Loss of flame
•
Check if the Hi-limit switch (Part #412)
is properly functioning .
•
Check for connection/breakage of wires
(Part #413, 708, 709, 710, 712), burn
marks on the computer board (Part
#701), and/or soot on the flame rod
(Part #108) .
•
Check if there is leaking from heat
exchanger (Part #401) .
•
Check gas supply .