16
If the ambient light is low, move to a brighter area and retry scanning the QR code.
Try adjusting the distance between the QR code sticker and the camera of the
phone so that the auto focus can make a sharp picture and the QR code is large
enough to reveal its details.
8.4
What operation systems is the mobile application compatible
with?
The mobile application is compatible with iOS devices running iOS7.0 or newer operating
systems and android devices running android 4.0 or newer.
8.5
Some mobile numbers cannot call the watch. Why is that?
Only numbers previously entered in the Family list in the mobile app can successfully call
the watch. All other numbers are blocked for incoming calls.
8.6
How to transfer the administration right to another person?
Only the administrator can transfer this right.
1.
Open the mobile application.
2.
Log on as the administrator of the watch.
3.
Open the Family list of the selected watch in the Main menu.
4.
Tap and hold one of the Family members (Backup administrators).
5.
Tap Transfer Administration Rights in the popup menu.
Note: only Family members (Backup administrators) can receive the administrator right.
Other added phone numbers cannot.
8.7
How to delete a previously added phone number?
Only the administrator can delete phone numbers.
1.
Open the mobile application.
2.
Log on as the administrator of the watch.
3.
Open the Family list of the selected watch in the Main menu.
4.
Tap and hold one of the numbers in the list.
5.
Tap Delete in the popup menu and confirm your choice.
Please delete all the phone numbers paired to the watch before offering the watch to a
new user, otherwise, the caregiver of new user could not become administrator.
8.8
How to prevent other people from adding the watch to their
phone?
As the administrator of the watch, you can keep others from extending the Family list.
1.
Open the mobile application.
2.
Log on as the administrator of the watch.
3.
Open the Family list of the selected watch in the Main menu.