Frequently Asked Questions
h) Reconnect the phone line. Be careful not to touch any electronics inside the
phone.
i) Press the call button on the front of the phone. Wait approximately 10 seconds.
You may here some sounds from the speaker after you depress the call button,
this is normal. The EEPROM is now reset to factory settings.
j) Disconnect the phone line. Remove the “C” jumper and return it to the way it was
on just a single pin.
k) Reassemble the back box and cover plate.
l)
You will have to reprogram the phone number(s) as well as any codes you
programmed in the past. If you have a 400 Series phone, program *101* in order
to use the long hang-up feature for compatibility with most phone systems.
5. Does the phone remember its programming if I unplug it?
Yes. All memory is
non-volatile and does not require a back-up battery.
6.
My phone doesn't have the ability to record a location identifier message. Can
I get an upgrade?
Although existing units in the field cannot be upgraded with the
"V" option, complete electronics modules (without faceplates) for every model are
available with this feature. Call your distributor or Talk-A-Phone's sales department
for more information about purchasing a new unit with the “V” option, or replacing the
electronics of your existing unit.
7.
Why doesn
ʼ
t my Keypad Emergency Phone autodial the number I programmed
when I press the button?
The lower button on a standard keypad phone (the only
button on a ETP-400KS and ETP-402KS) is used to take the phone off hook and get
a dial tone. This button cannot be programmed to autodial. Model ETP-400DKV is
available if you need a 2-button phone where the 2
nd
button can autodial and the
keypad can be used for an IVR system.
8.
How do I change the programming on an Emergency Phone when it is in “live”
mode?
If you have programmed *78* into your phone, each subsequent time you
call, the speaker and microphone on the unit will automatically be active. In order to
enter programming mode (speaker and mic. will still be active, but quieter), hold
down the * button for at least a second. You should hear one beep. Then enter your
access code and begin programming as usual (For more information see Speaker
and Microphone Codes, page 8).
9. My Emergency Phone is in an elevator with a highly reflective surface (e.g.
glass or metal), is there anything I can do to improve the sound quality?
Below
the speaker, there is a trimmer that controls microphone sensitivity. To adjust:
1. Remove the faceplate (if necessary)
2. Pull out plugs and remove foam padding
3. CAREFULLY adjust trimmer with a small flat-head screwdriver.
Note: The entire volume range is approx. 1/4 turn, please be careful.
