Talk-a-Phone ETP-400KE, Installation & Operation Manual

Page 1: ... notice 2013 Talk A Phone Co All rights reserved Installation Operation Manual For Emergency Information Phones Section Page Getting Started 2 Hardware Installation 3 Software Programming 6 Operation 14 10 Number Autodialing Keypads 18 Frequently Asked Questions 19 Basic Trouble Shooting 21 Talk A Phone Co Limited Warranty 23 FCC Information 24 Phone Line Specifications 25 Information to the User ...

Page 2: ...g material before you are certain you have all the items listed above and the unit is installed and functioning correctly C Technical Requirements Dedicated P O T S type phone company line or Analog PBX line you must know if your phone is on a PBX before you begin programming If connected to a PBX your extension must provide o at least 24 Volts at 20 mA off hook no current is drawn on hook o eithe...

Page 3: ...rated at a maximum of 50 mA at 30V DC or AC a The Brown and Black wires are the auxiliary input b The Red and Black wires are auxiliary output 1 c The Orange and Black wires are auxiliary output 2 If your phone has the AUX option and you choose not to use it tape off the leads to prevent shorting 3 Place the phone in the desired location on the mounting surface and secure it with included screws T...

Page 4: ...or detailed mounting accessory installation instructions consult the literature that accompanies the relevant mounting accessory Each phone comes with six 10 spanner screws If you do not own this type of screwdriver or bit you may purchase one at your local industrial supply store or from Talk A Phone Contact your Talk A Phone distributor for purchasing information 1 Plug the RJ11 connector on the...

Page 5: ...Brown and Black wires to the phone activation switch The Black wire is the common wire 6 Connect a Red wire and the Black wire to the LED The phone comes with two red wires to operate two LEDʼs simultaneously if necessary Note If LED does not work reverse polarity Figure 1 Wiring an ETP 103 or ETP 103V to Elevator Push to Talk Pushbuttons NOTES 1 Many elevator car operating panel manufacturers pus...

Page 6: ...the recorded message 7 Enter to hang up the Talk A Phone unit B Detailed Programming Information Before Programming There are several questions you must answer in order to program your phone You may have to contact the communication manager of the facility to get the answers to some of these questions You should write down your answers on the back of this manual for future reference Before you pro...

Page 7: ...thorized personnel to program the phone and use operational codes The Master Access security level allows the system administrator to change the Guard Access and Master Access Codes thereby prohibiting unauthorized system access If you lose the Master Access Code you will have no way of changing the Guard Access Code other than a hardware reset of the unit which reverts ALL programming to original...

Page 8: ... dial tone dialing and busy signals You may wish to silence these call progress tones You may also wish to activate the silent call in feature by activating the speaker and microphone when you call the unit Command Function 5 Turns on unit speaker microphone when you call in to the unit Effective for that call only 78 Automatically turns on unit speaker microphone every time you call in to the uni...

Page 9: ...lf and its location to the guard station because the caller may be unable to do so There are several methods of accomplishing this task One method is to have the phone transmit a DTMF identification number when the call is answered This DTMF transmission can be received by the Talk A Phone EB 200 Base Station or by the Talk A Lert software model ETP TAL The code is 6 digits long and any leading di...

Page 10: ... closed for the duration of the call 87 Sets Button 1 to activate Output 1 88 Cancels 87 command default 56 Sets Button 1 to activate Output 2 57 Cancels 56 command default 90 Sets Button 2 to activate Output 1 91 Cancels 90 command default 92 Sets Button 2 to activate Output 2 93 Cancels 92 command default 64 Make Auxiliary Output 1 drive an additional LED 65 Cancels 64 command default 1 Except m...

Page 11: ... default is 2 seconds 53 Sets the Talk A Phone unit to disconnect if the Guard Station is silent for 60 seconds 54 Talk A Phone unit will not disconnect if Guard Station is silent default 55 Sets Talk A Phone unit to disconnect if the Guard Station is silent for 30 seconds 21 Configures Talk A Phone unit for use with a Rolm PBX or a Mitel PBX 22 Cancels 21 command default 1 Not available on ETP 10...

Page 12: ...fault Mode 1 20 Makes call progress tones silent Mode 1 21 Configures phone for use with a Rolm PBX or a Mitel PBX 22 Cancels 21 command default 23 up to 18 digits Programs the secondary number called by Button 1 24 0 6 Sets ON time for Auxiliary Output 1 incoming calls only 25 Turn ON Auxiliary Output 1 effective for that call only 26 Turn OFF Auxiliary Output 1 effective for that call only 27 0 ...

Page 13: ...s the primary number called by Button 2 81 up to 18 digits Programs the secondary number called by Button 2 84 Activate recorded message when pressing Button 1 only default 85 Activate recorded message when pressing Button 2 only 86 Activate recorded message when pressing either Button 1 or 2 87 Sets Button 1 to activate Output 1 when pushed 88 Cancels 87 command default 90 Sets Button 2 to activa...

Page 14: ...g this feature B Calling the Phone from the Guard Station 1 On a regular touch tone telephone enter the telephone number of the Phone you wish to call After a short pause the unit will send a short series of audible coded tones to indicate that the Phone has answered 2 Enter the Guard Access Code 4 up to 8 digits The default code as shipped is 4 3 If you wish to talk with someone at the unit enter...

Page 15: ...ires a primary phone number to operate correctly If you are using it with a PBX in hot line or ringdown mode enter the phone number as 13 1234567 if used with a consolidator or 13 12345 if no consolidator is used Also enter 40 0 in addition to MODE II or MODE III commands E Auxiliary Circuits The Auxiliary Input allows you to activate the unit via remote devices that use a dry contact closure such...

Page 16: ...entifier which can either be active or suppressed as desired G Two Button Models ETP 402 ETP 400D Each button on the two button Phone works just as on a single button Phone However the red Emergency button on a two button Phone always takes priority over the lower black button If the upper Emergency button is pressed while a conversation is taking place via the lower black information button the f...

Page 17: ...output I Special Keypad Model ETP 400DKV Model ETP 400DKV operates like a standard two button Emergency Phone model ETP 400DV with a keypad that can be used after a call is placed using the lower button When someone calls into the Emergency Phone they will be able to silently monitor the location the microphone is active while the speaker is not During silent monitoring press 7 to activate the LED...

Page 18: ...y keypad button 9 To set the dialing speed use the following codes 96 51ms on off dialing speed default 97 102ms on off dialing speed For other programming information such as how to program for operation on a PBX timing codes etc see Section III page 6 B Operation If the phone has a red button pressing it will automatically dial the pre programmed number and operate the auxiliary outputs if it is...

Page 19: ...e location If you do forget your Master Access Code you can perform a hardware reset which is described in 4 below 4 I have made several mistakes in programming my phone and or I don t know what has been programmed into my phone Can I start over from the factory settings There is no programming code that resets you phone to factory settings You can perform a HARDWARE RESET a Disconnect the phone f...

Page 20: ...ion or replacing the electronics of your existing unit 7 Why doesnʼt my Keypad Emergency Phone autodial the number I programmed when I press the button The lower button on a standard keypad phone the only button on a ETP 400KS and ETP 402KS is used to take the phone off hook and get a dial tone This button cannot be programmed to autodial Model ETP 400DKV is available if you need a 2 button phone ...

Page 21: ...a hang up pulse and b produces a re order tone less than 30 seconds after hang up Consult the party responsible for maintaining your phone system The Intelli Voice message begins playing before the guard answers the call 1 The phone is calling a local extension off a PBX and the phone system is answering the call before transferring it Try programming the phone to get an outside line and call dire...

Page 22: ... model ETP AUXIN KIT Please contact Talk A Phone to receive this kit at no charge My phone will not successfully dial the 2 nd number if the first one is busy or not answered 1 Make sure you have programmed a secondary number in the 23 programming slot 2 Try programming the long hang up feature 101 For multiple phones to share one line an EC 2 or EC 8 Consolidator is required ...

Page 23: ...r repair Limitations Exclusions This warranty shall not apply if Talk A Phone determines that the defect was caused by the negligent or improper use of Talk A Phoneʼs equipment failure to follow operational and maintenance procedures outlined in the supplied manual or damage caused to the equipment by unauthorized technicians THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHE...

Page 24: ...ea D If this equipment indicated with trade name and model causes harm to the Telephone Network the Telephone Company will notify you in advance If advance notice is not practical the Telephone Company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary E The Telephone Company may make changes to its fa...

Page 25: ...ty cycle of 1 6 seconds on 4 8 seconds off 10 interrupted at 20 Hz 6 The telephone line must generate a busy signal consisting of 480 Hz and 620 Hz tones at 17 dB 0 5 with a duty cycle of 500 ms on 500 ms off 7 The telephone line must be able to recognize or send the following frequencies in order to decode or transmit DTMF a 685 Hz 709 Hz Row 1 b 757 Hz 784 Hz Row 2 c 837 Hz 867 Hz Row 3 d 925 Hz...

Page 26: ...cuit different from that to which the receiver is connected 4 Consult the dealer or an experienced Radio TV technician for assistance B Section 15 21 The user is cautioned that any changes or modifications not expressly approved by the party responsible for compliance could void the userʼs authority to operate the equipment C Section 15 27 The user is cautioned that any peripheral device installed...

Page 27: ...installations the stainless steel finish does not require any maintenance to prevent the occurrence of corrosion In rare cases e g high humidity environment exposure to airborne contaminants or direct contact with certain chemical compounds like salt spray it may be required to perform preventative maintenance on a regular basis A regular automotive wax can be used to prevent corrosion of the stai...

Page 28: ...ice 2013 Talk A Phone Co All rights reserved PHONE INFORMATION Installation Date NOTES Model 1 To Reach This Unit Call This Number 2 Phone Location 3 Type of Communication Line Telephone Company PBX Extension 4 Primary Phone Number Called 5 Secondary Phone Number Called 6 Intelli Voice V Option Yes No 7 PBX Ring Down Yes No 8 PBX Prefix If Needed 9 Auxiliary Devices If Used Input s Output 1 Output...