WEBS-CM-2, WEBS-PA-1 and WEBS-PA-2
Configuration and Operation Manual
Page
30
of
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Copyright 2012 Talk-A-Phone Co.
• 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • info@talkaphone.com • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
Appendix A: Troubleshooting & Maintenance
Problem
Possible Causes & Corrective measures
Unable to access the
communications
module
’s Web GUI
1.
The IP address being used in the Web browser is incorrect. Connect the
serial console and check the communications module
’s IP address.
2.
IP address of the communications module is conflicting with another network
device. Reassign a new IP address to the communications module.
3.
The communications module
’s Web server is not responding. Reboot the
communications module.
Unable to login to
the communications
module
’s Web GUI
1.
The communications module
’s database is corrupt. Reset to factory default
settings using the
Reset
button (Refer to
Error! Reference source not
ound.
Error! Reference source not found.
).IP address of the
communications module is conflicting with another network device. Reassign
a new IP address to the communications module.